I had an outstanding experience working with Cool Zone Air Conditioning & Heating. Dakota, Byron,…read moreand Tyler -- the incredible "three amigos" -- went above and beyond to help me during a very stressful situation. After a severe power surge at Desert Mountain, both of my Carrier heat pumps were completely blown out. With outside temperatures reaching 104 degrees, I was in a difficult position. The Cool Zone team immediately took action. Within just three days of ordering all necessary parts, they had everything installed and fully operational. Their work was nothing short of meticulous. Every part fit together perfectly, like a carefully assembled puzzle. Their professionalism, strong work ethic, and calm, organized approach turned a potentially terrible experience into a seamless, stress-free transition. I deeply admire and appreciate the service they provided. Thank you, Cool Zone Air -- well done to the entire team! David Smith

A huge thank you to Tom and Grant for getting my AC back up and running! You both were…read moreprofessional, efficient, and super helpful. I truly appreciate the great service and quick response--especially during this heat! I highly recommend Cool Zone Air Company to anyone needing AC service. Honest, reliable, and hardworking--can't ask for better!

We thought we needed a new compressor, but William got our unit working like new again with just a…read morefew pounds of refrigerant, saving us a lot of money. We'll definitely call Red Beard again because William definitely knows what he's doing and his prices are very fair. William did a great job for us.

Red Beard Heating & Air Conditioning is an outstanding family-owned business! William was on time,…read moreprofessional, and extremely thorough. He took the time to inspect our entire HVAC system and found that our capacitor was getting weak. After explaining everything clearly, he replaced it with a higher-quality capacitor. The entire experience was excellent. Honest, efficient, knowledgeable, fair price, and never pushy. It's refreshing to find a company you can truly trust. I highly recommend Red Beard Heating & Air Conditioning and gladly give them 5 stars!

Sorensen Heating and Cooling's main priority is you. Their customer service and knowledge is…read moreexceptional at every level. I will continue to refer friends and family because I know Brian and his team will do the best thing for them as they would their own family. ***Our Experience*** Lilly the Office Manager was insightful, caring, and courteous when we initially called to schedule our maintenance last fall and our no cool in June. Alex explained the options to fix our 28-year old unit, including replacing it. The owner Brian called shortly after to help us choose the new unit that made sense for us. He was objective, through, and patient while explaining operations, pros, and cons of each unit. The focus was getting our family taken care of, not a sale. As expected, our installation was flawless with Justin and Alex being kind, professional, on time, and patient with questions. Since installation, Brian has reached out to me to ensure everything was working properly. He's helped me understand and improve some airflow issues without trying to book a service call.

This is probably a very good company. I chose them for their good reviews. And they were Prompt and…read moreExcellent at Keeping Me Informed. BUT....it felt like "the Hard Sell" with an over-talkative salesperson who was long-winded and without much content in her abundance of words, and she wouldn't let me get a word in edgewise to ask questions and understand what she was saying. Thankfully, the technician scheduled to come out got sick so they missed the appointment (and did a good job notifying me) which gave me the opportunity to call another service. Their competitor (Jaycox) was clear and to the point--allowed me to ask questions, and immediately quoted a fraction of the price to service my HVAC's--much to my wallet's delight. And I just really didn't want to talk to that salesperson anymore. So, while Sorensen is probably a good company, unfortunately my experience with them was rather off-putting.

A Quality performed a complete retrofit, our HVAC system last fall. We want to explore a heat pump…read moresystem which we believe is spot on for Ariz.'s Climate. After the job completion, we wrote a gloriously favorable review for the and office team who supported us throughout the process. Now nine months later, we noticed anomalies in the system's performance. The team immediately set up a service call. Aidan Divarco, their ace warranty technician, was dispatched. He was here months ago as as we have a zone system splitting the house. This adds some nuance to the overall system. And on que, Aiden came in with sleeves rolled up. He is well trained and very intuitive. That's a compelling combination. Most owners of companies would steal to find a talent like him. Without sharing all the details and many hours of discovery, he really did not find something obvious. Yet he performed many checks of the system and did a few tweaks as the backyard was heating up for one of our first warmer weeks. I cannot emphasize how much we admire his truly genuine commitment to customer care along with his dedication and talent. He never has any excuses or even challenges that he is unable to hurdle. He's like the Everready bunny, locked and loaded and ready for bear. Hands down, he is the Valleys Michael Jordan superstar warranty "technician . And a great guy to boot. A Quality HVAC is truly blessed to have him on their Team..

We live in Verrado, and used to be a customer of A/C Guys, but that business was sold to A Quality,…read moreso this was my first experience with them. And what a great experience it was! Their technician, Aiden came out, arrived on time, wore boot covers in the house, and performed a very complete and comprehensive tune up on both of our systems. They didn't try to do any upsell for unnecessary repairs, and made sure our a/c units were ready to go for the summer. I highly recommend this company for any of your HVAC or Plumbing needs. And, btw, before I retired, I spent 35 years with the Trane Company as a senior sales executive, so I know the business inside and out. These guys are the real deal!

They were out to my house within a few hours from first contact to repair our HVAC unit. The…read moretechnician, Noel, was fantastic and honest. He made it easy to understand our issue and how he was going to resolve it. Quality service for a fair price.

I scheduled a visit for a technician to review the work. Unfortunately no one showed up or called.read more

Technician Brando was on time. He loaded the two bags of salt to my brime tank water-softening…read moresystem. He fixed a simple kitchen faucet leak for me. What a nice guy! I'm so pleased with the service and the professionalism. True value!

On July 15 of 2026 I had American home and water come out after a storm and diagnosed two of my…read moremini splits, one of which they installed in 2025 so it's still under warranty and keep in mind labor is not under warranty and that's fine. It was a call in the evening not too late around 8 PM and a technician came out and she quickly diagnosed that one of my systems was the outdoor fan and the other one was the compressor. I did not agree with her diagnosis and so I had another company come out and they diagnosed it differently and I told the American home and water what the diagnosis was and had them come out and do a second opinion and they said you're right it is the control board. Please keep in mind that this unit is under warranty and it has been almost a full month and I've had one call made to me about the status of the warranty claim and the replacement part and in the meantime, I went with another company to have this repaired under warranty. Two reasons I'm writing this review; number one the technician that diagnose my systems was completely wrong originally and I was able to get it fixed quickly using another company and while I'm still waiting for this company to be in contact with me about the replacement part under warranty. I hate writing this because they've had great service early on and it's a disappointment that their customer service is now what's making me write this. I had to call three times originally to get an update.

Was looking for a dryer duct cleaner. Responded to my Yelp request immediately and provided an…read moreactual monetary quote which was refreshing as other responders didn't. Scheduling was easy and immediate when I was ready. Great crew. Polite and worked fast.

Service was excellent and they were on time. The quality and value was very good. This is the…read moresecond time I requested service from Anello and once again it was excellent! Highly recommended

Was having some strange popping sounds coming from my breaker box. Contacted BB, and they sent…read moreChris out same day. He inspected the box and determined that it needed a refurbishment. (31 years in the AZ sun) He cleaned up some damaged wires, and replaced all breakers. Installed a surge suppressor to bring to code also. Not inexpensive, but just bought 30 years of peace of mind! Chis is a pro that has earned his stripes. Skilled, competent, and personable. Take care of him, BB!

Beware! Appears that this "locally owned company" was purchased by a private equity group (Flint…read moreGroup is the platform company with General Atlantic being the private equity firm). We ultimately paid way too much for a basic 50 gallon hot water heater swap (bundled price of almost $3000). I was out of town and my wife was busy with work when this happened. We had used Bumble Bee Plumbing in the past and trusted them. That trust has been broken and will never return. My wife left a Google review. There was a response posted as "response from the owner" which left a phone number of 602-813-0298 to call so we could speak with their "manager" to address our concerns. I tried to call that number twice...it's been disconnected! Do your research, get multiple bids and verify that the company you are calling is truly LOCALLY OWNED and has not been rolled up under some private equity structure. We have all seen countless stories about how private equity could care less about the customer and how they leave a trail of destruction and debt in the end. It's largely about profits, margins and EBITDA (earnings before interest, taxes, depreciation and amortization). This is the valuation metric that's referenced (with a multiple applied) when they sell. In most cases, that's ultimately ALL PRIVATE EQUITY FIRMS CARE ABOUT! It's a sad yet not surprising story on the fleecing of America! All I can say about Bumble Bee Plumbing is my experience was very different this time and it appears that since my last time using them, private equity has gotten involved. I'll let you draw your own conclusions! Would love to see a customer advocacy/awareness story on one of the local news affiliates about how private equity has consolidated so many previously locally owned trade businesses (plumbing, HVAC, electrical). This might be a good starting point for that type of story.

Everything was better than expected. They were prompt, stuck true to their estimate which was very…read morereasonable. The tech was here all day putting the new unit on and worked consistently the entire time. Very professional and indefinitely recommend giving them a shot

I got a complete ventilation system along with foam insulation. The work was done correctly and on…read morebudget. You never know what problems lurk until you start opening up walls. They found issues with the ventilation system before and corrected them.