THE ABSOLUTE BEST!!!!!
Had a great experience with HVAC Consulting Solutions across all dimensions - price, service, timing, and expertise. My HVAC broke in the middle of winter and I received estimates from eight companies and HVAC Consulting Solutions was by far the best.
My first point of contact was, the office manager, Traci and she was very helpful in helping start the diagnostic process. The tech, Mark, showed up on time, followed all recommended protocols for COVID, and was extremely detail oriented in examining and diagnosing what was wrong (turns out I needed a whole new HVAC as mine was over 30 years old).
I then received a detailed estimate from Craig, the owner, and he was an absolute pleasure to work with. I asked him hundreds of questions before I committed and he patiently answered them all without getting frustrated or pressuring me to make a decision. Every email and phone call was answered when he said it would be, which we all know is rare these days.
On the day of installation day, Craig and his team showed up on time, followed all Covid- 19 protocols, left the place spotless and at the end, programmed my thermostat/instructed me on filter replacement and even gave me a recommendation for the type to buy that was better than my current ones.
The day after our HVAC was installed, the unit would turn on for a minute and then turn off again before it permanently stayed on. I asked Craig if this was normal and he said no and he sent a team out the very same day to fix the issue and did not leave until everything was perfect. It is obvious that Craig takes pride in his work.
I cannot stress enough how much my family appreciates how professional, honest, and responsive Craig and his team are, they are truly an exceptional team. Given how easy it was to schedule, the fair pricing combined with high quality service, and the knowledgeable tech, we will definitely use them again for future HVAC needs and I STRONGLY urge you to do as well...you will not be disappointed. read more