Amazing sales team. Made trading my car very easy. Competitive prices. I've been buying cars here…read moresince it was Bill McBride.if you are looking for a vehicle, give Della a call. The garage is speedy too.

I made an appointment to have my 2024 Crosstrek oil change and tire rotation. There was a mixup…read moreabout my out of state dealer maintenance warranty, and the service team actually got to the bottom of it and honored what I'd been told on the phone. Lots of places can fix cars, but integrity is in short supply. Based on my experience today, this place is managed by fair and honest people, who showed utterly unexpected integrity. Thank you.

They were able to get my bmw in quickly and resolved an issue with it promptly to get me back on…read morethe road. The owner and employees were very knowledgeable and professional. I will be back for future service!

After spending over $6,000 repairing my granddaughters Volvo at this shop over the past 3 years, on…read moremy last visit the car failed inspection. The reason written was the side passenger mirror was not functioning. The cause was a broken turn signal in the mirror. After searching for a used mirror and having it installed, I returned to have my car reinspected. 8 weeks had gone by. This time I was told the car failed inspection due to the license plate light being out and a small dig on one tire (which was there during the first inspection). When I questioned Rob he became quickly agitated, defensive and ranted unprofessionally! Wow! Needless to say, I'll never return due to the questionable integrity of the shop and its customer representative Rob who needs to learn to deal professionally with customers!

I have the very good fortune (as the result of extensive research) to have "found" European…read moreAutohaus. Kent, the owner, is extremely honest and fair when it comes to any repair recommendations & required preventative maintenance, with regards to my Mini Cooper. My areas of expertise do not pertain to automobiles. I need to be able to rely on knowledgeable people ~ whom I trust; which I can comfortably do so, at EAh. The feeling I get when I leave the shop is utter satisfaction; knowing that the 'job' has been well done and that my safety is taken care of. I never worry that my car will breakdown or that it won't start. That feeling has tremendous value Thank you Kent for providing such a fantastic service to the community

these people are not interested in costumer satisfaction and/or quality work…read more They couldn't figure how to do the job they were hired to do and also told me they would do. this was supposed to take an hour and 8 hours later they finally tell me that it won't be done until next week because they aren't open Fridays?? horrible experience. would not recommend.

I bought a car from this man many years ago, before the internet allowed ou to make or break a…read morereputation. He also did work on my cars. He is very up front about the time and cost of repairs and what he had to do to make a vehicle ready for sale that he could guarantee. He takes pride in his reputation. Anyone who does not will not last in the business.

always had best deals and service with Carl and Frank back in days. thanks for service. still have…read moremy IROC??

Purchased an awesome Buick SUV from these guys yesterday. They were incredibly helpful at answering…read moreall of my questions, easy to contact and schedule with, were able to find me a deal that worked well for me, and the sale itself was a very smooth process. Highly recommend these folks :)

We purchased a GMC Sierra 1500 in 2019 from Handy's GMC. We recently had significant issues with…read morethe motor necessitating it be towed to the dealership. After a week we finally received a call with a costly repair estimate. We decided to get a 2nd opinion and paid for another tow truck to go to Handy's to bring the truck for a 2nd opinion. The tow truck arrived to be sent away by the service department. After not hearing from the 2nd service shop we called and were told it never arrived. When we called Handy's we were told yes your truck is here , we told the tow company to leave because you owe $179.00. No one called or emailed us we owed any money. When asked why we were never called to be given the chance to pay before sending the tow truck away we were given 3 different answers. 1. Billy called but you didn't answer. We have no record of this call 2. We thought we saw the tow truck driver on the phone so we assumed it was with you. 3. Maybe we called the wrong number. Poor customer service and questionable business practices at best. I was told by the owner that sometimes they have employees in service that are good at repairs but not with customer service. Unacceptable answer. We immediately paid the $179 when we became aware of the bill and paid for a 2nd tow cost because Handy's refused to pay for the tow they turned away. We purchase new truck from Key in South Burlington and received excellent customer service.

I have been taking my cars here for years and trust their work. Great team, Great Service…read more Definitely recommend.

Young buyers and customers beware. Based on my experience, Nate's Automotive seems to take…read moreadvantage of young customers. I spent $20,000 on a vehicle there just a year ago, and since then I've had to spend nearly another $20,000 at the same shop trying to fix ongoing coolant and overheating issues. Instead of diagnosing and resolving the underlying problem, they would repair one issue, call it fixed, and send me on my way, only for the vehicle to overheat or break down again on the drive home. I repeatedly asked them to thoroughly test drive the vehicle after repairs to make sure it was actually fixed. They assured me they had, but when I looked at the mileage listed on the repair receipts, they had often driven it only a couple of miles--not nearly far enough for the engine to reach full operating temperature. So how could they honestly say they confirmed it wasn't overheating if they never drove it long enough for the problem to occur? After all of the money I've spent and the repeated promises that the vehicle was fixed, they eventually suggested I sell it back to them, offering only $9,000 for a car I've invested nearly $40,000 into. Based on everything I've experienced, I feel like I was strung along, charged for incomplete repairs, and ultimately taken advantage of rather than treated fairly as a customer.

My wife and I bought a vehicle from Progressive Auto Sales approximately 3 weeks ago and we are…read moreextremely satisfied with our purchase. The service we received was excellent and the salesman went above and beyond to ensure we found just the right vehicle at the right price. No games, no hassles, just a great experience. I would definitely do business with this establishment again. I have purchased many vehicles over the past 30 years, both new and used, and this was easily one of the best transactions I have been involved with. For those who have had issues with Progressive in the past I offer this advice.....When purchasing a high dollar item like a vehicle, the consumer really needs to do their homework BEFORE the sale is complete, not after. The dealership can only be held responsible for the performance of your vehicle up to a certain point and most business owners will step up and meet you half way in most cases. If you have any doubts about a specific vehicle, don't buy and save yourself a lot of hassle.

We purchased a used 2010 Buick from Progressive back in August of this year, hoping for a reliable…read morevehicle. Fast forward barely two months ago, and our purchase broke down completely. After having the car towed to an independent, reputable garage for analysis, we received the shocking news: the vehicle requires a brand-new engine. Progressive claims on their website: "We want every visitor -- online or at the dealership -- to feel welcome, supported, and confident in their vehicle purchase. That's why great customer service is at the heart of everything we do." Except "great customer service" apparently includes selling a vehicle that was clearly a lemon and needed a major, costly repair just weeks after purchase. Where is the support and confidence they promise when we're facing the cost of a new engine? The only thing we feel is regret. Do NOT purchase a used vehicle from Progressive. You will absolutely regret it and end up paying far more than you bargained for when your "new" car breaks down almost immediately. Buyer beware. This experience has been an absolute nightmare.

Whenever we have an issue with one of our vehicles, we bring it to Essex Automotive because we…read moretrust them. With their first-come-first-serve style of getting annual services/tires done, there is almost never a time they will not take your car that day. The service has also been great, and they do not up charge on services or 'find' something else that needs to be 'fixed'. Very thorough service.

My recent experience compels me to ask myself would I want to give my business to this opertion?…read moreI visited its website in June to learn about their service offerings and, having some questions, sent my inquiries via their contact form: as of today, FOUR MONTHS LATER, I have had no response. While on the site, I noticed a field for discount coupons, but when clicking on it...NOTHING CAME UP!?!?...If this is the level of competence present @Essex Auto, I don't want them working on my car!!!!!