Highly recommend! Our brake lights were out and they were…read moreable to see us right away, fixed it quickly, price was very affordable. Everyone was super friendly and professional, waiting room is comfortable and clean. Great experience all around!

Wonderful people to work with. They diagnosed the problem with my truck, kept me updated and got…read moreeverything taken care of.

Chris is undoubtedly the last honest mechanic in Plattsburgh. The shop owner is always courteous…read moreand extremely knowledgeable and has never taken advantage of myself or anyone that I know. I wouldnt hesitate to refer anyone to chris.

Parrottes' garage/auto repair is by far the best. You will not find anyone/any place more honest…read moreand accomodating. You never have to wonder if he did the job right or if he overcharged you. He's honest, explains things and charges accordingly. I would never question any work that he has done on my vehicle. I've been using Chris Parrotte's services for several years and highly recommend him.

I contacted them to get a hitch put on my Rav-4. They were wonderful and accommodating on the…read morephone. In person, even better! The folks I interacted with were super-friendly and the cost was extremely fair. Highly recommend.

I ordered a set of U bolts. The order did not seem to go through. Within minutes i received a call…read moreindicating it had.-Great service.good pricing and i had the bolts within two days. Thanks : Dennis @ Geezer Brothers. ( The French pronounce it Gazay)

Austin at Vertigo saved my day! I was traveling and had blown a brake line and needed to make it…read moreback to NYC that day. I first took my car to a chain mechanic who took 2 hours to quote me over $1200 and said it would take the whole day. My mechanic in NJ said that was a rip off and to try and find another place. I called probably over 25 places and each place was either booked or said they couldn't fix a Mercedes brake line. Finally I called Vertigo (I was hesitant because the name didn't seem like an auto shop) but thankfully I did because Austin was not only super polite and knowledgeable; he was able to get me in immediately and have it fixed in no time for under $250! A fraction of what I was quoted at the other place! I'm so grateful to have found this place!!! Highly recommend!

AWFUL experience: I was recommended to Vertigo, they seemed like professionals but clearly not…read more Had a lift and tires put on my Jeep and dropped it off for a whole week. Apparently some retired CO that does auto body for them was responsible for the RIGHT side disaster install... Maybe he should just stick to Bondo and painting. Read below: 1) They installed sway bar end links incorrectly which caused a tear in my RIGHT front Axel CV boot. - Male Secretary behind counter said Jeep came in like that and they didn't want to take responsibility for the tear. Luckily I was able to get a one time goodwill repair at dealer. It was clearly obvious they caused it because the dealer re-installed the end link correctly so it didn't happen again. -The day I picked it up it was clunking in front end bec RIGHT strut was not installed correctly. A test drive before I picked up would have resolved this issue ?!? 2) Two days after initial pickup the RIGHT brake caliper fell off and locked up the rear wheel. Owner had to tow Jeep in the middle of the night to shop and fix next day 3) They broke RIGHT side ABS sensor which they somehow were honest about, I didn't have 4WD or ABS in the snow for two weeks, I had to follow up myself for that repair to get done. 4) Finally when I picked up for the last time I realized there was overspray on my windows from when they painted window trim. - Idiot secretary behind counter had the audacity to tell me its normal from outside diesel exhaust (Jeep is not diesel) and it was not from overspray !!!! - I guess he couldn't take the 10min to scrape it off with a razor blade after the hack job they performed and $3k I spent. 5) After all this they didn't even recommend initially or offer to despite all the ISSUES to do a wheel alignment as my brand new tires worn uneven at 50k miles and needed replacement, rotations were done every oil change... SAVE THE HEADACHE, GO ELSEWHERE.

Brought inmy Mercedes-Benz due to an issue in the rear end. They were super helpful and and the…read morecommunication was great. Would recommend!

Best Euro repair in the area. Excellent service, well priced, and great staff. Cannot recommend…read morethis shop enough to anyone who owns a European car.

tl;dr: Had an incredible experience at Warren. The employees -- Jen and Mike, in particular -- went…read moreabove and beyond to get me an my family on our way after we had a shredded tire while on a road trip from Montreal. Despite the blowout happening on a Friday night, we were on our way first thing Saturday. Couldn't not recommend more highly. Longer: On a recent Friday nigh while coming back from a days-long road trip, I got a flat tire about an hour north of Plattsburgh. Unfortunately, my car doesn't have a spare and uses a "boutique" tire, as it was later explained to me. As I started Googling and calling nearby tire dealers, I was told that no one would have my tire and that anyway, it was Friday and I'd have a better shot of getting service on Monday. Then I reached Warren. The service center patched me through to an incredibly informed employee named Jen, who there was a shot that they had my tire but that Warren was closed and she was already on her drive home. She had an idea about how she might be able to find out and told me to call back in 10. When I called back, I found out that another employee had returned to the shop, looked through their inventory -- after hours!! -- and found that they miraculously had my unusual tire (this was for a Volvo SUV -- why they went with non-standard tires and no spare is a mystery). I had my car towed for an hour to Plattsburgh, dropped off my key in Warren's night drop and found a hotel. The next morning at 7:45 I got a call from Jen who said they had our car, they did, indeed, have our tire and that the new tire would be in place by 9 a.m. This was on a Saturday morning and Jen had called *before the shop had even opened.* At 9, my family and I showed up, the car was 100% ready, we paid and were on our way by 9:15. Truly world class service; I was lucky to have stumble on Warren and would recommend them to anyone. Wish they'd come to my town and teach service here...

Staff was very nice and friendly. They either need to get…read morebetter trained staff or get their equipment calibrated: Brought my new vehicle there with less than 10k miles to get the original tires swapped out with some brand new snow tires. After about 5 minutes of driving I could tell something wasn't right with the balance of them. When I came in for a follow up appt. to have them check the balance, the lady told me that they would re-balance them but they doubt that would fix any problems and tried to get me to schedule yet another visit so that a mechanic could diagnose what else was wrong with the vehicle for 2-3 hrs. There was nothing wrong with my vehicle... When they re-balanced the tires I asked what they found and they responded that they didn't even check the existing balance. They just blindly stripped all the weights and balanced them again. This time the vehicle drove even worse than the first time. When I brought the vehicle to another shop and explained the issue they threw the existing wheels w/ weights on their balancer and laughed. The guys at Warren tire didn't even get it close. Once the balance was corrected by the second shop the vehicle drove great. The other funny part of my experience was when I dropped the vehicle off for the follow-up visit, they told me that it would be atleast a few hours until they could get to it. This didn't bother me at all except for the fact that 4 of their techs were standing around behind the service desk chatting with each other and not getting any work done for the entire 20 minutes I was there dropping the vehicle off. I was appreciative that Warren Tire was able to get me in for my tire change quicker than any other shop around was, but if I knew it wasn't going to be done right the first time and would require 2 more shop visits I would have just waited a few more weeks.

My wife and I have only been to this place for tires and oil changes, etc. so we can't speak to the…read morequality of the other services they offer, but I must say they have been absolutely exemplary in their customer service and quality workmanship so far every single time we've used them. Also, they always manage to get us in with only a one or a two day wait, far better than the other service shops around the Plattsburgh area that will typically make us wait two weeks for a visit, which is a big problem if your car won't run and you need it to get to work on Wednesday! This place gets my highest recommendation. They are friendly and responsive and seem to take pride in the work they do. Unfortunately, that is getting to be a rare thing these days!

I love G & G and would never consider going to another shop for my auto needs. Brandon and Dan are…read moreexceptional. I've never had to wait more than a couple of days for an appointment, and I'm sure if it was an emergency, they'd find a way to fit me in. The staff is ridiculously friendly given how busy they are, and they always take the time to explain everything to me. I've been going there for over 20 years, and have never had one complaint. Thanks, G & G!

Looking to get undercoating done on my car so I look online and see Flick's has very high reviews…read moreso I call then number listed online. A message comes on saying no mailbox has been set up for this number so no message can be left. What kind of a business doesn't have a phone set up correctly? So, I didn't stop there as the reviews were very high. I stop by the location listed online and the front door says "For employees only" So I knock and no reply. I look in and don't see any activity. This is around 1:30 PM on a Tuesday afternoon. I walk around the building and can not find an entrance for customers. I get back home and check and online it is listed as open. Not sure what is going on but it didn't look welcoming at all. Makes me wonder what is going on?

Small, home town independents business who knows you by name and cares about your situation. I can…read moredrop my car off and tell them to just do whatever needs to be done and know I need not worry or question them. They have been so helpful to me and I am very glad I met them.