If I could give this less than one star I would. I don't recommend this place to anybody…read more My husband went off the road in a recent snowstorm ,right around the corner from our house and Gallaghers was called to fill in for another tow company. I called Olivia ,at my insurance that day and wanted the car towed from Gallahers yard to my house until it got into a body shop. I have a 2023 Toyota Crown, wasn't sure how long it would take as all the body shops are booking out months . Bob, at Gallagher's, at first told Olivia he did not want another tow company at his yard. It just seemed to get worse from there. Olivia would call us back every time she spoke with Bob. Our insurance was told "the car is damaged, it isn't drivable, it has to be driven to the body shop", Bob, then hung up on her, when she asked for an invoice to pay him. My husband then did a three-way call with Olivia and Bob where he then said" he couldn't release the car because if it was brought back to our house we may drive it and he don't want to be liable".... My husband had to threaten to get the police involved then Bob agreed to let somebody pick up the car. He then told Olivia he wanted cash to pick up the car. At one point apparently told Olivia if the car wasn't picked up by the end of the week that their shop was going to be closed for a month. It took us 2 days of being on the phone continuously with our insurance ,, and their roadside assistance Agero( which sucked ) and Bob to get the car back. The best part was the only damage to the car was a little damage to the bumper! Gallagher's took a hard situation and made it worse, they seemed shady from the start and seemed to want to just keep the car to collect the storage fees I think. This place was a nightmare to work with. My advice if you need a tow is to call another company because you'll be fighting to get your car back. My husband is a retired veteran and he deserved better treatment than this.

Called them and they took close to 3 hours to show up the first time and the driver was an absolute…read morefrigging idiot and rude as hell! My truck was in the garage and he refused to even try to get it out so he left. Then I called AAA and the same moron showed up even tho we told AAA it had to be a big enough truck to get it out of the garage. He wouldn't even let me borrow a chain for 2 seconds as we had a truck pulling it out to the driveway and refused to stay knowing I only had an hour to get it to the shop. So I called Dubrays and the guy showed up in the same type of truck that the first moron from Gallaghers said the truck would get stuck in the driveway. And thank God for the Real tow truck driver from Dubrays who got the truck out and loaded in 15 mins. SO I ADVISE NO ONE TO EVER USE THIS COMPANY IF YOU VALUE YOUR TIME, SAFETY OR VEHICLE!

Was camping at magic pines campground from out of state visiting family. Keys got locked in the…read moretrunk of the car. Was able to call and get here in a reasonable time. Will definitely use him again if anything like this happens. Very friendly and will recommend to anyone who needs his services. Prices are more affordable than going threw car insurance roadside

From the owner: Professional career mechanic I grew up on the outskirts of the middle of nowhere New York and I…read moreknow what it's like to be stranded for hours and hours waiting for assistance so and says to why I am now a professional mechanic and I enjoy helping in emergency situations when people are stranded and in need of emergency service that my company provides we provide all sorts of Mobile Mechanic services off-road winch outs up to a certain weight limit fuel delivery if you ran out of gas or diesel jump starts with a battery pack or jumper cables emergency lockout services

I had a 1500.00 quote for a new replacrment alternator recently and decided to call every local…read moreshop for other options. When I called Dubreys not only was the guy that answered super friendly and accommodating but gave me a quote to have my current one repaired for a grand less. No other shops gave me this option. Turns out I paid less than 300.00 and having no issues and not only that they somehow found my passport I've been looking for and left it in my glove box. I am blown away. Highly recommend.

well, I've read the previous reviews however, our experience was complete different. I haven't…read morelived in Plattsburgh for years but was helping an elderly friend who needed to get her vehicle to the dealership. Although the charge seemed high while comparing we found Dupery's to be in line with the others. Cameron was dispatched to pick up the car and as I requested called to let me know he was on the way so I could give my friend a heads up. Being elderly she is cautious about who she allows in her place which is understandable these days. anyway I was on the phone with her when he arrive. she said he was very polite and even assisted her in getting down the steps and held his arm out to make sure she didn't fall. he got the car started and loaded. Before he left he made sure she was good. He called me once the car was at the dealership. it is very nice to find people who genuinely care about the customer. Thanks again Cameron for making her feel comfortable about your visit!

I recently used Labounty's Wrecker Service for a police-ordered tow after an accident. My car was…read moretotaled but in a standard position on the roadway -- not rolled over or in a ditch. The original bill was $3,700, and the final bill ended up $3,240, leaving me to pay $2,240 out of pocket. Both my insurance and the other insurance involved felt the charges were high for the service. I also attempted to settle directly with the company before considering further action, but my offer was declined. Based on my experience, I feel the charges were higher than typical towing practices in the area.

A 4 mile tow cost over $1k. Another scam they open at 11am so they can charge you extra storage at…read more$125 per day. A gate fee of $90, to let you in to get your car back. Another 120 to clean road which the fire department did. Plus labor! What is the $500 towing charge cover? This place is ridiculous. Their explanation "don't worry your insurance company will pay you back ". Nys doesn't regulate towing services, so they can charge what they want and you have no option but to pay! Stay away from this establishment!!!

Wonderful service, nice people (and the wonderful bulldog too) but they give you little thank you…read morebags which on its face seems minor but in a time where costumer appreciation is at an all time low something that simple goes a long way. Salute to them

Awesome place. We broke down on Memorial Day and this shop went above & beyond to help us get back…read moreon the road ASAP despite it being a holiday and the car repair part of the business being closed, including sending someone to pick up a part in Williston. Rodney was great - super thorough, did a great job explaining everything to us, and just an all around nice guy. Highly recommend.

all i have to say is thank u to Drew. i had locked my keys in my car for the first time ever and i…read morewas so overwhelmed and freaking out. my friend used her triple a after 2 hours of waiting for my insurance company to send someone. Drew showed up within 10 minutes of the triple a call and got my keys within 5 minutes. thank u drew!

My experience with INTEGRITY has been VERY positive. Two times, this year, my battery went dead. In…read moreboth occasions INTEGRITY helped me out swiftly. When repair was needed, an the towing and repair was efficient and--money wise--extremely reasonable. It is often hard to find a trustworthy car repair shop. I moved to Plattsburgh 6 months ago. I am glad I found INTEGRITY. Try them! and you will be satisfied too. Dr. Frans Rijnbout

I contacted them to get a hitch put on my Rav-4. They were wonderful and accommodating on the…read morephone. In person, even better! The folks I interacted with were super-friendly and the cost was extremely fair. Highly recommend.

I ordered a set of U bolts. The order did not seem to go through. Within minutes i received a call…read moreindicating it had.-Great service.good pricing and i had the bolts within two days. Thanks : Dennis @ Geezer Brothers. ( The French pronounce it Gazay)

Had to pick up my girlf Sunday night and she left her car at a store. When I came back they said…read morethey had it towed 2 hours earlier. I called safe tow to ask about the car. They said they would have to call me back. I called again about an hour later and still they had to call me back. They finally called and told me that the tow was $375 and $89 for storage. I told them that was outrageous and they were ripping people off- he hung up on me. Tomorrow I am going to the attorney general with this. Absolutely ridiculous! Is there anything less then a 1? These scum bags need to be put out of business!

Nothing that these people did was professional. Don't ask this guy for your change. He wrote a bill…read morefor $193 and tried to only give me a $5 bill and got mad when I asked for my $2 and threw it in the floor. Then he went on to tell me to preform some sexual favors while his other employees threatened to knock me out.

At fist seemed great until I tried to access my car. They practically Hold you car hostage with…read moreinvisible fences and make you schedule times to come access your property all while stealing the parts to your car before it is assessed driving down the cost. While increasing storage fees. Don't arrive five minutes late or sorry your car is not able to be seen today ..real professional!

From the owner: - Heavy Duty Towing - Medium and Light Duty Towing…read more- Flatbed - Winch outs - Gas - Tire Changes - Lockout service - Jump Start - Offroad Recoveries As well as a wide variety of other services, contact us to see what we can do for you.