*** Quality Body Work! *** Outstanding Customer service! *** I brought in my Mercedes for some body…read morework damage repair, and they were able to get my car in for repairs much faster than other local shops. Once the work began, it was completed quickly and on schedule! Wayne kept me fully updated on the progress of the car and returned calls very promptly whenever I called with a question. The quality of workmanship is 100%! I give my highest Recommendation to Burlington Collision Center and their team!!!

I highly recommend this place I just got my mazda back and I can't believe how good it looks the…read morefact that they worked with my insurance directly was awesome and they managed to get it done before my insurance ran out for my rental that was stress-free they are awesome people and they were so nice enough to stay open for me so I could get my car they really care about their customers and kept me up-to-date on everything they also gave it a nice fresh cleaning and I just want people to know that manufacturers sometimes are to blame for delays so please keep that in mind

Had such a great experience!! Very responsive when I reached out to touch base & the vehicle came…read moreback flawless. Highly recommend! :)

Great service, excellent personal experience. Rotundas repaired my vehicle in 2 occasions with…read moreperfection. Highly recommended for small services.

The quality of the work was terrible. Rosanne seemed so nice and made scheduling convenient, and…read moreeven helped schedule the rental car. I just needed a bumper replaced but they not only scratched up my car they messed up my trunk. It doesn't even look lined up right anymore but luckily it still opens and closes. They took off both covers to the wires for the back lights that are inside of the trunk but never bothered to put them back on, just threw them loose in the trunk. I did a survey for the insurance company telling them about it because I really was not happy and the insurance company was the reason i called this place to begin with. After i did the survey, Rosann called and left me a message saying they never went in my trunk. She shouldve talked to the people who worked on it before basically calling me a liar because they most definitely took those pieces off and didn't put them back. I had moved stuff out of my trunk so it wouldn't be in their way and both of those covers were attached when i left my car there. I sent her a email with pics to show her what i was talking about but got zero response to my email. Id strongly recommend going somewhere else. I let the good customer service convince me to trust these people but the work was terrible. Very unacceptable to give someone back their car like this. I wasnt even asking them to fix it although they should have to, but i need my car to get to and from work. Really, i just wanted them to know so they are more careful with other people's cars instead she calls and says they weren't in my trunk. Those piece's didn't come off by themselves and the garbage bags i had in my trunk didn't just magically move to the back seat. Be Careful going here. Id recommend making a video of your car before dropping it off so if u get your car back like i did you have before and after photos. Very disappointing and a waste of the insurance company's money. I have a video that i took when i picked up my car and was still in their parking lot that shows the trunk and scratches but I didn't open the trunk to see inside until i got home and went to put my stuff back in the trunk. All photos/videos were taken the same day i got my car back. I wish id done a video before dropping it off. They were careless and the light scratches on top look like they put tools or something on the car while working on it and they scratched it. Scratches are not deep. My cars not perfect so im not bothering with scratches but its the point. Theres scratches on my "new" bumper too. I really wish i had not gone here. Do yourself a favor and go anywhere else. If you do go here take a video of your entire car before dropping it off so they cant call you a liar.

I am from out of state and was traveling in Vermont when I had a mishap on I-89 late at night…read more Front bumper was nearly falling off of my Honda Odyssey when I hobbled into Burlington. Called Runway first thing the next morning, explained my situation, and they told me they could see me immediately. After just an hour, they had secured the bumper as well as wheel well liners that were missing fasteners. When I asked how much I owed, they told me it was no charge. Such unexpected kindness during a very stressful time far away from home. Thank you! Would definitely recommend them to anyone for their integrity, quality work, and responsiveness.

Repaired rocker panel to my turn 2008 RAV4 on 9/14/23. James Lopes does excellent work.read more

Jim foes great work, has old school knowledge and know how and will give advice that saves you…read moremoney. Top notch!

A highly professional business. Appraisals that you can trust. Works well with insurance. Within…read morethe last 2 years I had to bring in my car twice (unfortunately) for bodywork and in both occasions my car was returned beautifully. It was impossible to see where the damage had taken place. The owner, Brent Derusha, has a pleasant demeanor and goes out of his way to assist and advise customers. Car damaged in an accident? I certainly recommend this place. Frans Rijnbout

bring your car to a shop that actually shows up when you look it up in Apple Maps. this is amateur…read morehour. women beware- lots of reputable shops in the area, it is just not at all enjoyable to interact with the staff here. phone manners nonexistent and will drive you nuts. customer service alone will have you wishing you just bought a whole new car. i went into this shop upwards of 8 times within a span of 3 or so months. they will consistently not keep appointments, brushing you off one day, then the next day, and then will finally take you once they realize they've brushed you off too many times. almost every time I went in, Brent, the owner, would explain the computer estimate system to me- sometimes multiple times in one visit. i understood the system immediately, as would the average third grader. sadly, things that are easily understood to the average person take Brent a little longer to figure out. i can forgive that- but i don't appreciate being treated as if i have half a brain, especially as a young woman in a masculine space. body work is fine- but in my experience these people don't know much about cars. they took way longer than they promised (forgivable), upcharged me, and then wanted to upcharge me again when they still couldn't fix it. ended up taking my car to a better mechanic who had it fixed up in two days, for a quarter of Brent's quoted cost, all with a helpful attitude and a big smile. the mechanic who actually ended up fixing my car told me that it wasn't working because this shop put a junkyard part into my car. save yourself the trouble and bring your car someplace that respects their customers. and women.

My UVM son had a suspension issue while at school with me 500 miles away. He knows little about…read morecars and has a 2008 Sienna with 195k on it. I found Dolans here on Yelp. They could have told him it needed a $3000 flux capacitor. They identified the front struts and fixed them reasonably. They even sent pics of the failed strut . Thx I would trust them in the future

Exceptional service. Professional, very friendly, and reasonably priced. Highly recommend if you're…read morelooking for honest and dependable automotive services.

Despite listing their Saturday hours as being open until 1pm and refusing to take reservations for…read moreoil changes, they consistently refuse to take vehicles for oil changes after 11:45 on Saturdays (even when there isn't a long line). This has happened to me on multiple occasions. It's deeply frustrating for people who work insane hours to take the time to drive over (with plenty of time to spare), only to be told in a very brusque manner that they aren't accepting any more cars. It should be noted that other locations don't seem to have this problem- it seems to be a quirk of workplace culture specific to this particular location.

Fast friendly service, it's a great price the employees are really helpful. They let you know if…read moreyou cars needs attention. I had no idea my rear wiper was completely falling apart. They replaced it in 10 mins. Highly recommend this place

I was travelling through and had a tire issue. A local woman saw that the left rear tire was about…read moreto come off!! She recommended Poissant and the owner came out quickly, got me set to drive to his shop. There he replaced the snapped lugs and posts to get me where I was going. Cost was very fair! Top Notch and I would recommend.

Great people, I purchased my own parts and they were happy to put them on for me. Definitely…read morerecommend this auto shop