Highly recommend! Our brake lights were out and they were…read moreable to see us right away, fixed it quickly, price was very affordable. Everyone was super friendly and professional, waiting room is comfortable and clean. Great experience all around!

Wonderful people to work with. They diagnosed the problem with my truck, kept me updated and got…read moreeverything taken care of.

My wife and I have only been to this place for tires and oil changes, etc. so we can't speak to the…read morequality of the other services they offer, but I must say they have been absolutely exemplary in their customer service and quality workmanship so far every single time we've used them. Also, they always manage to get us in with only a one or a two day wait, far better than the other service shops around the Plattsburgh area that will typically make us wait two weeks for a visit, which is a big problem if your car won't run and you need it to get to work on Wednesday! This place gets my highest recommendation. They are friendly and responsive and seem to take pride in the work they do. Unfortunately, that is getting to be a rare thing these days!

I love G & G and would never consider going to another shop for my auto needs. Brandon and Dan are…read moreexceptional. I've never had to wait more than a couple of days for an appointment, and I'm sure if it was an emergency, they'd find a way to fit me in. The staff is ridiculously friendly given how busy they are, and they always take the time to explain everything to me. I've been going there for over 20 years, and have never had one complaint. Thanks, G & G!

I have been having my Saabs worked on at T and M for over 5 years. Not once did I have to take the…read morecar back because the repair was wrong. The owners are knowledgeable and are willing to work with customers in various ways. The reviews from California and New York City obviously have the wrong T and M Motors. A better shop will be hard to find in the Plattsburgh area! Jack Mulholland

This place is terrible. Mechanic called me.a liar. Brought truck in for a compressor change, told…read morehim I bought freon to check if it was low, but pressure was too high and I did not use any. He said because I used leak detecting freon, my.whole system.needed to be replaced, charged me $106 dollars for looking at the truck and would not work on truck. Meanwhile, another shop replaced the compressor and ac is working. Don't ever go here the mechanic is lazy, and an idiot.

Can't say enough good things about this shop. I was in town visiting when I noticed that my car…read moredeveloped a concerning thumping, and knew I needed to get it fixed before I made the 300+ mile trek back to Boston. Despite being the day after Thanksgiving, not having an appt, and being one of their busier days, they still managed to get me in. No hard sell, great work, and gave me an incredible deal. Thanks to them not only did I make it home in time, and got my car fixed, it's running like new. If you're ever in the area and need a great shop, this is the place!

I called this business to schedule an inspection on 12/22 after registering my car at the DMV after…read morewhich I had ten days to have my car inspected. I was given an appointment for 12/26 at 12:30. Upon arrival the person behind the counter told my husband that they couldn't inspect our vehicle because they didn't have any December inspection stickers. Not only did they not attempt to contact us to cancel our appointment, but the guy was completely unapologetic and stated that we must have scheduled online (which is untrue and should not make a difference as they could clearly see our appointment was for an inspection and did not call to cancel). I will never give this place my business again and encourage others to take this story into account before they do.

They were able to take me in without an appointment to do an emergency wiring fix. Thanks!read more

I contacted them to get a hitch put on my Rav-4. They were wonderful and accommodating on the…read morephone. In person, even better! The folks I interacted with were super-friendly and the cost was extremely fair. Highly recommend.

tl;dr: Had an incredible experience at Warren. The employees -- Jen and Mike, in particular -- went…read moreabove and beyond to get me an my family on our way after we had a shredded tire while on a road trip from Montreal. Despite the blowout happening on a Friday night, we were on our way first thing Saturday. Couldn't not recommend more highly. Longer: On a recent Friday nigh while coming back from a days-long road trip, I got a flat tire about an hour north of Plattsburgh. Unfortunately, my car doesn't have a spare and uses a "boutique" tire, as it was later explained to me. As I started Googling and calling nearby tire dealers, I was told that no one would have my tire and that anyway, it was Friday and I'd have a better shot of getting service on Monday. Then I reached Warren. The service center patched me through to an incredibly informed employee named Jen, who there was a shot that they had my tire but that Warren was closed and she was already on her drive home. She had an idea about how she might be able to find out and told me to call back in 10. When I called back, I found out that another employee had returned to the shop, looked through their inventory -- after hours!! -- and found that they miraculously had my unusual tire (this was for a Volvo SUV -- why they went with non-standard tires and no spare is a mystery). I had my car towed for an hour to Plattsburgh, dropped off my key in Warren's night drop and found a hotel. The next morning at 7:45 I got a call from Jen who said they had our car, they did, indeed, have our tire and that the new tire would be in place by 9 a.m. This was on a Saturday morning and Jen had called *before the shop had even opened.* At 9, my family and I showed up, the car was 100% ready, we paid and were on our way by 9:15. Truly world class service; I was lucky to have stumble on Warren and would recommend them to anyone. Wish they'd come to my town and teach service here...

Staff was very nice and friendly. They either need to get…read morebetter trained staff or get their equipment calibrated: Brought my new vehicle there with less than 10k miles to get the original tires swapped out with some brand new snow tires. After about 5 minutes of driving I could tell something wasn't right with the balance of them. When I came in for a follow up appt. to have them check the balance, the lady told me that they would re-balance them but they doubt that would fix any problems and tried to get me to schedule yet another visit so that a mechanic could diagnose what else was wrong with the vehicle for 2-3 hrs. There was nothing wrong with my vehicle... When they re-balanced the tires I asked what they found and they responded that they didn't even check the existing balance. They just blindly stripped all the weights and balanced them again. This time the vehicle drove even worse than the first time. When I brought the vehicle to another shop and explained the issue they threw the existing wheels w/ weights on their balancer and laughed. The guys at Warren tire didn't even get it close. Once the balance was corrected by the second shop the vehicle drove great. The other funny part of my experience was when I dropped the vehicle off for the follow-up visit, they told me that it would be atleast a few hours until they could get to it. This didn't bother me at all except for the fact that 4 of their techs were standing around behind the service desk chatting with each other and not getting any work done for the entire 20 minutes I was there dropping the vehicle off. I was appreciative that Warren Tire was able to get me in for my tire change quicker than any other shop around was, but if I knew it wasn't going to be done right the first time and would require 2 more shop visits I would have just waited a few more weeks.

The whole team made the process so easy. Shout out to Jarod P easily the best salesman I've ever…read moreworked with. I wanna mention James as well. He answered all of my questions a couple times I had to call after purchasing my new car. I've bought for other dealers before and will never buy from anyone other than Della again.

Bought a used 2017 subaru forester that had been traded in. Should have read the reviews first…read more Within hours of driving it home there were lights on the dash. We were told a part was replaced before it was purchased to make it sale ready, but I honestly do not believe it was. Took it to a different dealership and it needs an entire transmission valve body replacement. The sales rep Bailey was nice enough but this is not cool or chill. I don't even think it's worth calling them to make them fix it because I have no trust or faith in their service department anyway.

I have the very good fortune (as the result of extensive research) to have "found" European…read moreAutohaus. Kent, the owner, is extremely honest and fair when it comes to any repair recommendations & required preventative maintenance, with regards to my Mini Cooper. My areas of expertise do not pertain to automobiles. I need to be able to rely on knowledgeable people ~ whom I trust; which I can comfortably do so, at EAh. The feeling I get when I leave the shop is utter satisfaction; knowing that the 'job' has been well done and that my safety is taken care of. I never worry that my car will breakdown or that it won't start. That feeling has tremendous value Thank you Kent for providing such a fantastic service to the community

these people are not interested in costumer satisfaction and/or quality work…read more They couldn't figure how to do the job they were hired to do and also told me they would do. this was supposed to take an hour and 8 hours later they finally tell me that it won't be done until next week because they aren't open Fridays?? horrible experience. would not recommend.