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    Hurry Restoration

    5.0 (1 review)
    Open • Open 24 hours

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    Services - Hurry Restoration

    Mold remediation

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    10 months ago

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    Green Home Solutions of the Inland Empire

    Green Home Solutions of the Inland Empire

    (18 reviews)

    I gave them my number to get an estimate. Unfortunately I moved and they call me TWICE A DAY!…read moreEveryday no matter how many times I explain I don't live there please stop calling. I understand trying to get business but this is crazy.

    First of all, John initially provided outstanding service with timely calls, responses, and…read morefollow-ups. He thoroughly explained the process and delivered on his promises. However, my issue arose with the financials and the final steps. When they opened up the wall, surprisingly, there was no more mold, contrary to the prior tests. John explained that I would receive a refund for the work they didn't need to perform. So far, everything was fair. In the beginning, John had offered to credit the inspection fee of $442.82, as this was the second inspection due to my delay in approving the work (my fault). I asked John to include this in the contract, and though he jokingly said, "Don't you trust me?" (I'm glad I requested it), he added it to the contract. We agreed on a date for the work to begin. However, I received a follow-up call because there was a scheduling conflict with another job. John offered me 10% off for my flexibility, and this, too, was added to the contract. After the work was completed (or not completed, since there was no mold), I was told a refund would be issued. After waiting a couple of weeks, I followed up with John, who, once again, was very responsive and said he would check with his accounting team. He followed up the next day, confirming the check would be issued. However, when I received the check, the attached contract did not include the credit for the inspection fee or the 10% discount. I followed up with John, but from this point on, he completely ghosted me. Despite multiple attempts to contact him over the next few weeks, he never responded. I even mentioned that I was willing to let go of the 10% discount and would just appreciate the reimbursement for the inspection fee, as we had agreed. I never heard back. Fortunately, I saved the version of the contract that included everything we discussed. I strongly recommend saving a PDF of each of your contracts when dealing with Green Home Solutions, as I lost access to previous versions each time a new one was sent. In conclusion, I will be seeking legal advice to determine if this is worth pursuing. Lastly, I am more than happy to update this review if the situation is resolved and the money owed to me is reimbursed. Thanks for reading!

    Hurry Restoration - damagerestoration - Updated October 2026

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