I was Very Happy with the Service and Experience I had at this Great Dealership! This is my first Yelp review and decided to Spend some of my time because I was So amazed at the Effort Everyone I Met there Put Forth for My Benefit. This a lengthy review about my Travel Trailer buying experience's
I had been in at least 8 RV dealerships And spoke to prob 20 before I bought my first AND new Travel Trailer from a Big dealer in Oklahoma City. I liked the salesman there, but the day I bought it and pulled it 1 hr away- a few small problems arose...the Service Manager was RUDE and lied to me, after talking to the manufacturer the Service Manager agreed to order the parts Before I brought it back to save me time. Unfortunately my new trailer was totaled before I had time to take it back there. I Loved the layout of my first Trailer, but Would Never buy from that dealer Again. I was looking online for my Second New Travel Trailer Purchase and making Many calls on that same trailer i originaly purchased And one Other brand when I called Hunter RV and spoke with Doug. Doug is a salesman at Hunter RV, his knowledge of different RV's and Options were Very Impressive, I told him about my issues at the Big RV Dealer, he assured me that if I had a problem He Would Help Me, or the Service Manager Would Help Me, or The Boss
would help me... (the Boss I thought-yeahright)(at the other dealership I called the salesman about my problem and he told me unfortunately I had to hang up and call the service dept number, and when I did it was not a good experience)...but he was So knowledgeable I kept his number handy as I spoke with other Dealerships. If you are still reading this, then you might realize that I asked Doug Alot of questions, I ended up buying the Coachmen 246RKS 2017 over the phone. When I showed up there a few days later I got worried when I had to deal with someone else because Doug was on vacation (he told me that before my purchase) I met the Boss- Jim and He spent alot of his time Speaking with me and Assuring me that he and his Employes would Always be there for me andThen he introduced me to his Great Guy Chris. Chris walked me thru Everything on the RV and them Some.. I was Very Happy that he did not hurry me on my questions about my B$G purchase and he even stayed late talking with me. I came back 2 days later and I was late for my appointment with Chris to set up the new trailer on my Hitch I Still had from the other dealer, when I realized that Chris And Jim both were out for lunch (because I was so late) I figured I would find subpar help, espicially since the service Manager was busy with other people. I told a young woman there that I bought a new trailer and needed help getting it on my truck. A young Man named Aussie came around with my trailer on his forklift, we talked about my hitch issue, they didnt sell that brand there but he had experience with my hitch brand, he had me pull my truck up to the shop and he started working on the hitch saddle, and weight dispursing bars- as he was turning wrenches another mechanic came to assist. .. I was So Happy cause I had 5 hrs to drive. I did not meet everyone at the Dealership, but Everyone I did was AMAZING. I have had my trailer for a few months and have had Not One Issue. I tell everyone I can about the Great Experience I had at Hunter RV. ps. when I did the bank transfer I got the Boss (Jim) phone number, and I called him 3 1/2 weeks after driving off with trailer to ask him When I would get my title...he said I should have it, I told him I did not- he put me on hold and looked for it...while I was on hold I found it in all my warranty info, he was Very Nice about it like we were old friends even though it was my mistake. read more