I had an excellent experience at this service center. From the moment I arrived, the staff was professional, honest, and quick to communicate. They diagnosed the issue, explained everything in a way that made sense, and never tried to upsell me on anything I didn't need. The work was done on time, the pricing was fair, and everything is working that wasn't. It's refreshing to deal with a shop that takes pride in their work and treats customers with respect. I'll definitely be back for any future maintenance or repairs. read more

I had an outstanding car-buying experience and give this dealership a 10/10 without hesitation. From start to finish everything felt professional, honest, and genuinely customer-focused. Clean and welcoming lot; SUPER friendly staff who greeted me promptly and made the whole process comfortable. Knowledgeable and patient salesperson who listened to my needs, explained options clearly, and never pressured me. They answered every question with transparency and offered helpful comparisons so I could make an informed choice. Sales team was over the top, they all done there best to help with everything. Vehicle condition and delivery was perfect, Car was spotless and well-prepared at pickup, with a full walk-through of features and maintenance basics Aftercare and follow-up Excellent follow-up after the sale -- a courtesy call to check satisfaction and an offer to answer any questions. Final verdict: Exceptional service, transparent pricing, and a stress-free buying process. I highly recommend this dealership to anyone looking for a trustworthy, professional car-buying experience. Rating: 10/10. read more

I typically don't leave reviews, but I feel compelled to share my experience in hopes that it helps others make informed decisions. I've had a series of frustrating and disappointing experiences with this dealership that I can't overlook. First, I'm still waiting 5 MONTHS later on the refund for the extended warranty I purchased on my previous car (that I bought from them) -- a vehicle I had for just over a year and put fewer than 10,000 miles on. It's been far too long with no resolution, despite multiple follow-ups. Second, I found out after the deal was done that the dealership used my manufacturer rebate toward the deal without informing me. I had planned to use that rebate separately and I only agreed to the terms because I believed I still had it available.Their failure to disclose this was deceptive and manipulative. Third, within a week of getting my new vehicle, the windshield developed a large crack starting at the very top -- there was no impact site or damage consistent with a rock. It was clearly a defect or stress crack, but the dealership was unwilling to offer any support. Lastly, no one was serious about working with me until just a couple of hours before closing when the owner of the lot pushed for a deal then they decided to call me. Because everything was rushed at the end, important details were missed. For example, I was told the car had wireless Apple CarPlay -- a feature I specifically asked about. Turns out, it doesn't. I only discovered this days later when trying to set it up myself. Had I known the truth upfront, it likely would have changed my purchase decision. This entire experience has been marked by lack of transparency, and a complete disregard for the customer. I would strongly advise others to take their business elsewhere. I will never return to this dealership, and I do not recommend it to anyone looking for an honest or respectful car-buying experience. read more

my family broke down today & our truck was brought there by wrecker my family said you treated them with kindness even let them use a loaner to go eat thank you for all you did to make them comfortable you guys rock read more

The folks at Crown treat our family like their own. I work in Tulsa and on my way home, started having a low tire. They stayed late and helped me because I had a major commitment early Sat morning. We have bought our last 5 vehicles from Crown and won't shop anywhere else because of the incredible service and quality vehicles we get from Crown. They also provide quality maintenance and detail work on my car. read more

We are so thankful to Joseph and the team of amazing guys working at Crown Auto World. They are such kind and caring individuals, wiling to listen and support your efforts in obtaining a vehicle. We will definitely recommend our friends and family to purchase a new or used vehicle from Crown Auto World. Thank you again. We are loving our Ford F150. read more

Will not do business with this dealership!! Called about a truck then put a deposit down on that truck for them to hold which is usually $500. I told them i could not make it for a few days so I agreed and they agreed as well on a $1,000 deposit and they would hold it until Monday 12/16/2024. Get up and leave at 6:45 to drive 2 and a half hours to dealership then at 8:10 I receive a message from the Salesman(Larry) which he was great by the way asking me if i was on my way. I told him yes I was about 45 min away from the dealership at this point I was scheduled to test drive said truck at 9am then he informs me the dealership sold the truck already. I ask should I turn around and head home?He says yes and if the truck is here still for some reason he would drive it to me and deliver it personally. Well of course the truck was already gone and nowhere on the lot which i assumed already. Thanks guys for wasting my time. Long story short do not pay a deposit on a vehicle because it means absolutely not shit to them. read more

I have purchased 6 New Dodge/Chrysler/Jeep vehicles since 2007. Today I took my 2015 Chrysler 200S to be looked at. The past 3 days I have had to jump start it every time I needed to go somewhere. I had planned on staying with the car figuring it was a battery issue. I was informed it had 2 recalls, of which they could only fix one today. I left the car and headed home only to get a phone call that it was the battery and that it would be 275.00 installed. I know batteries can be pricey but good grief! I asked how much one was not installed. 185.00. So after being a very loyal customer they were going to charge me 90 to install a battery!!!! I told them I would pass on that just fix the recall. I get a call a few minutes later only to find out the battery is so low they can't fix the recall. I head back over to get my car. They charged me 45 for what? Not sure. Anyway I didn't get a thank you ma'am can we help you get your car started etc. I had to jump my own vehicle to get it home from a "service appointment" . I took a picture of my husband jumping my car in front of Crowne Bristow service department. I think that says it all read more

Crown Auto World - Car Dealers Near Me - Bristow, Oklahoma

My family has purchased our vehicles from Crown for years. We have always been extremely pleased with the buying process, the salesmen, the fair dealings. But what about when you need service? They are the best! It's so frustrating when you have an issue with your car and you have to deal with taking it in to be serviced. But it is so refreshing to walk into this dealership and have the General Sales Manager, Bryan Sherwood take the best care of you ever! I took my car in for service. Bryan was friendly, warm, and genuine. He told me not to worry, he would fix me up; and he did. He gave me his cell phone number so that I could call to check on the progress of my car, he assured me they would get right to it and get me back on the road. Buying a car should be a pleasant experience, and that includes any maintenance and service after the deal is signed. Crown Auto World Bristow and Bryan Sherwood make sure that happens! I highly recommend them! read more

My 81 yr old dad went in to look at a car. 20k later, they sold him a 2014 pos nissan maximum. 20k. He could have gotten a new car for that amount of money. Shame on them for taking advantage of an old man. read more

I love Dodge but the other day I took my van in for a oil change sent me a birthday gift card for 25.00 bucks. I thought it might cover it maybe a few bucks out of the pocket they told me be 45.00 for a oil change I said bye I will do it myself just a plug to take out and a filter some oil 45 bucks REALLY!!!!!!! Dodge!!!! Plus I got a car loan up to 17k I was looking at their newer trucks other cars told them I need 24hrs to think on it. They never called back nothing. Dodge must be Rich don't need money sure love to run off their loyal customers - 45 bucks for a oil changes don't call you back on sales read more

I was eyeing a truck that had been on their lot for a few months (a 1984 Ford F-150). Crown Auto World Bristow was selling this truck on consignment for a local lawyer who apparently buys a lot of cars from them. Me being out of state, if I were to purchase the truck, I wanted to make sure the truck was fully functional with no leaks or issues. I originally called and spoke with Larry, who said he'd call the lawyer to see if he would come off the price. Larry never called me back. The following week I called and spoke with Tony, the GM, who was diligent in following up with any questions I had. Tony FaceTimed me, showed me the truck, and mentioned that there were no leaks, that it had been recently serviced and detailed, and that it's a great truck. After Larry test drove it, he called back to tell me there was a pretty nasty vibration when decelerating. Tony called me back and said there was no vibration. Tony also felt the need to clue me in on the lawyer's sexual orientation. He repeatedly told me that he thought the lawyer was a "homosexual" and that I shouldn't be alarmed if/when I speak to him over the phone about the truck. What kind of country is this where a GM of a dealership is telling prospective customers about the sexual orientation of other people? I paid $7,500 for the truck (plus a $200 processing fee that I wasn't aware of until the money was about to be exchanged). They shipped the car to me out of state, and the VERY NEXT DAY I had MAJOR issues with it, starting with a massive fuel leak from the carburetor. Gas was literally pouring out of the bottom of it. I also noticed the sway bar links needed replacing, a transmission pan leak, an oil leak, a faulty wheel bearing, no functioning reverse tail lights, a faulty wiper motor, and an awful vibration. It turns out the engine wasn't even bolted to the transmission! Needless to say, I was extremely upset. Some 'servicing' huh? There was also a bird's nest in the air filter and a hornet's nest on the passenger side visor. The interior floor carpet was filthy with coffee stains all over it, and there was dog hair all in it as well. Tony later said that by "serviced," he only meant changing the oil and checking the tire pressure. What a joke. The manila folder they provided with all the truck information had the words "6K Min" on it, meaning they would have accepted $6,000 for the truck. When confronted about this, the GM, Tony, said that they 'reuse' folders all the time despite the fact that the label on the folder said "1984 F-150 351," my exact truck. After getting estimates on all the fixes required, it came out to around $1,600, including a new carburetor. For two weeks, Tony was saying that he couldn't help with those repairs despite buying the truck from his dealership, and he said I'd have to work this out with the lawyer. I tried calling the lawyer multiple times to see about working something out. He never called me back. Additionally I was trying to go through Tony to get the lawyer to agree to paying for the repairs. Tony would sometimes answer my calls, other times he wouldn't. He kept saying that he was trying to talk to the lawyer and that the lawyer might be able to help out. Eventually, after many follow up tries, Tony said the lawyer wasn't going to give a dime. Tony then said he'd send me back the $200 dock fee, but that he couldn't "pay me" to buy a car from him. I also tried for two weeks to call and speak with the owner, John, who never returned my calls. So I got screwed into buying a truck they said was serviced and had no leaks or issues. It wasn't serviced at all nor detailed like they said. He also said he filled up both gas tanks, but that wasn't true either. I paid $1,500 more than what they would have accepted, and now I'm in the hole $1,600 more just to get the truck running efficiently and safely. The lawyer still hasn't returned my calls, and Tony has basically said they've done all they can do. Tony was initially a nice guy, but he only followed up with me when it came to money, and at the end of the day, this dealership will NOT honor their word and will sell you a lemon without regret. read more

This is my 2nd purchase from Crown and 3rd from the salesman I dealt with, Bryan Sherwood. I will never go to another dealership to buy a vehicle. Bryan and the whole staff at Crown Bristow go above and beyond to help a customer get the best deal on a vehicle. I never feel like I am being swarmed or getting the usual "car salesmen pitch" when I walk in. I highly recommend shopping with Crown Auto World for a hassle free and great experience. read more

I have purchased two new vehicles from Crown in which i have been very happy with. The sales and service department were very kind and polite. The salesperson did not pressure me, and took the time to listen to what my needs were. I have always been able to get into the service department in a timely manner when needed. I give the team at Crown Auto World Bristow an A for a job well done:) I will purchase my next vehicle there when that time comes. read more

Great place to buy a car! Brock was awesome and the staff at Bristow Dodge was incredible. I called Brock and dealt with him on the phone on the price of the car and when I arrived it was ready to go. I was financed and out the door in 30 min!!!! Awesome experience !!! read more

My family has purchased multiple vehicles from the crew at Crown Bristow! We are always treated fairly and with kindness and respect, even my Granddaughter when she went in alone. The service department may be busy at times but they take the time to listen to me when something is wrong with my vehicle and they always make certain that I am satisfied when I pick it back up. I love this dealership! You just can not find better people. read more