What a fresh find! Very good wings (offer boneless, which I prefer), good French fries, too. So…read moremany flavors to choose from. I look forward to trying others. The young man who greeted us when our order was ready was so cheerful and happy! Note: This is not fast food. Made at the time order is placed do allow 20 minutes before pick up. More parking in the back.

If I could put a negative 5. I would. Totally ignored me when I had two orders that I was standing…read morethere waiting for over 15 mins. For them to add fries to both orders. The orders came up.She called the names.I said here she put it on the shelf and walked away totally ignoring me, she turned her back on me as if I didn't say anything. Employees were sitting there on their phone they just acted like they could care less to help anybody.They're in the wrong business. They where all very rude. I took a picture for proof that they put both orders on the shelf and that I was standing there waiting. I frequently do this for my customer to show them where their orders are.Or what's happening i was also recording the fact they are handling food without gloves and hairnets. Just nasty up in there, then the DM who had red hair, verbally snapped at me stepping towards me said she's the DM. She tried to tell me I couldn't take a pictures. Then, she accused me of taking pictures of a minor as if what I was doing that was kind of creepy. this was in the middle of dinner rush as well, and they made me feel like they were holding the orders hostage that I shouldn't have been picking up food!! I guess that's why they call it.Sag nasty.

The Their fried foods are fantastic. The staff is friendly and good. Been there twice and I'm…read moregoing back soon.

From the owner: Authentic homestyle cooked to order deep fried chicken and fish with unique flavorful dessertsread more

I usually eat here only twice a year cause the food is good but the male servers are not very…read moreattentive. However this last visit was perfect. We had a female server named Aubrey who was great. The Korean Sticky Ribs are a must have appetizer. We also like the brisket tacos a lot. They have a different special each day of the week. Not much as far as ambience and it can get very noisy when the place is full.

Overall not bad, although I've certainly had better in other places…read more The decor is right on point with what you would expect in a barbecue joint. They all seem to have the country Honky Tonk bar appearance, and I suppose that's what people expect. The staff was reasonably attentive, although they weren't terribly busy the night I've visited so I suppose they didn't have a lot to do, lol. I ordered the ribs with a side of coleslaw. Overall the ribs were fine, but they weren't quite as tender as I'm used to. As I recall the coleslaw was adequate but nothing special. Pricing was a little on the high side, but I get it that it cost money to run a place like this. Overall I don't think I would be inclined to come back.

I didn't catch his name but had a really good experience with a delivery order…read more I noticed that the website changed the address, so I called the store immediately after my order. Delivery is through DoorDash at this store, so he wrote down my info and said he'd pass on. He called back when driver arrived because apparently it's against DoorDash policy to deliver to different address.. Employee kept apologizing (even though it wasn't even his fault!) and argued with the driver until the driver gave in and said he'd deliver. Pizza showed up 8 minutes later. Some of the best customer service I've had, especially over the phone, in yearssss. Well done!!! Hope someone sees this and recognizes his hard work!! (This all happened on 5/11 around 11:30a)

If I could give this place a zero I would. Bought a hot and ready here one time and drove all the…read moreway home to open it and find three pieces missing. I drive all they back throw the pizza box on the counter and say what's this? "That's the one we were eating out of." So beyond annoyed with the crappy service here.

What is the world is happening to this store? It used to be run so efficiently, and the owner…read morealways was there and served with a smile. I placed an order, which took 45 minutes because when I got there 15 minutes later, they haven't even touched the order. They did have a large order in front of me. Then, I proceeded to witness staff arguing with each other, and looked around noticing the store was in disarray and dirty. The next person tried to order on the kiosk, couldn't, and the staff member could not take his order...literally. She couldn't understand what he wanted and just kind of gave up? He left muttering profanity and the next customer stood there for like 15 minutes. The gentleman from the back, who should've been preparing my order, came out to tell her she had to order on the kiosk. At which, she got mad and left. No other orders, no cars, no people..on a Thursday night. I did get my order and was a little nervous to eat it after seeing the condition of the store. I did eat it and the food was decent. About a 3, thus my review. I know the workers showed up, and that is at least something. However, they were not able to run the store or manage the customers. I wondered where in the world the management was??? It's sad that a manager or owner would let a franchise be run in this fashion and not really seem to be involved in the operation. Sadly, good businesses do not last even if the product is tasty.

The workers DO NOT GIVE A SHI+! If you order online good chance they won't even see it until you…read moreget there and then you have to wait anyways. Adding insult to injury they very carelessly tell you "they just got the order". They suck.

We always stop in on our way home from camp. The wings are so yummy, my favorite is the garbage…read moreburger!

Stopped in for dinner on a Sunday evening after going to the casino to escape the rain. The well…read morelit restaurant was busy but about half total occupancy, plenty of tables available. Our waitress was attentive and pleasant. Started with a basket of Jalapeno poppers, then ordered some wings, bone in. I got a basket, Old #7 sauce, Cousin got a basket with the "Skinheads" sauce. Portions where perfect, ate everything, took nothing home, nothing wasted. 10/10 and will be back. thanks!

We waited about 15 minutes longer than our wait time, no problem there though, it's new years, so…read moreno biggie. Six other people waiting as well, all patient and polite. The order was 20 wings split in four different sauces. To GO. Two sauces were wrong and all 20 of the wings were smashed into one small box, making it hard to get to while traveling. The wings were salty, and the fries were soggy and salty. No utensils or napkins in the to go bag... The young man at the front Checking people on was polite and professional. HOWEVER, the small young girl in the back who came out with out order, reeked of weed and was high as a kite. Super slow while moving and talking, eyes blown out, and about knocked us over with the just smoked weed smell. Not too safe back in the kitchen I would think!

I did a pick up order so it would be ready when I got there. I ended up having to wait and extra…read more25mins after my pick up time for my 2 3pc tenders and fries. The root beer and orange soda were not working correctly. The tables were dirty. There's was paper and food on the floors. There was no trash can for us to put our trash in. The music was so loud we couldn't even have a conversation with the person next to us. This was my 1st time here. Not a good 1st impression!!! The only good thing I can say for sure is my kiddo and I loved the ranch and the tenders were decent!

I have very fond memories of Ponderosa as a child. They have all closed on the Detroit area…read more Imagine my surprise to drive past on in Mount Pleasant!! The young lady that welcomed us in set the tone for a great lunch. Everyone and i do mean EVERYONE here was super friendly and welcoming. We were in Mount Pleasant for two days and hands down these were the nicest people we experienced in the whole city. The food was just as i remembered it and the place was sparkling clean.

Really like the modern vibe of this specific Ponderosa. Felt up-to-date…read more Service was great and the workers are very friendly. Food was exactly how I remember it from years ago. Standard buffet arrangement. Ordered medium rare and got medium well so be careful. The rest of the food was excellent.

This place was recommended by a family member (starving college student). I thought gas station…read morechicken? Really, I do not think so. Well, months later we decided to give it a chance. Wow! The chicken tenders and biscuits are awesome! Service was quick. Chicken tenders are very large. We bought three meals with 10 tenders, 3 biscuits and a side of Mac and cheese for under $24. The chicken was far better than any chain restaurant that we have ever had KFC can't hold a candle to this place). I never stopped saying yum as I ate the whole meal. Yes, it is inside a gas station, but OMG it was fabulous chicken! We were full and could have really done with less tenders. We had no idea how big they really were, when we looked at them in the display counter. Highly recommend.

This small town restaurant is a hidden gem that you should definitely go try! Right on M21 it is a…read morelittle bit of a hike but so worth it! Their ribs are to die for, with everything smoked on site. You cant go wrong with their BBQ. They have a fish fry Friday that cant be beat, that includes things like cod and walleye. We do miss the honey shrimp they discontinued though. Also check out their massive dessert fridge with anything you could ever want. The staff is attentive and welcoming, you will feel right at home.

Classic home cooked meals. I swear your grandmother must have prepared them. Plus, absolutely…read moredelicious pies!