They fixed my problem immediately No waiting…read more Everyone was very nice and easy to understand

I quite literally point everyone I know having system issues to Alice. I have been a customer since…read more2016/2017, back when I was a desperate college student with a completely blown out external drive right before my final thesis was due. I was referred to them by a previous employee who had since left to work independently. He could not have spoken higher about them. They not only recovered ALL of my data but helped transfer it to a new drive and were patient and kind the whole way. I've been a repeat customer since I seemingly have terrible luck with my devices... From water damage to data recovery, parts failure, etc- these guys know what they're doing and are so honest and patient. Great customer service from intelligent people who just want to help.

Had to make another review about bliss vector ! Called them early in the AM for some support…read morebecause my pc had crashed the day prior and Carl was super helpful with what might be going on ! I was able to drop off same day and Carl kept me in the loop with what's going on & was very transparent with his diagnosis and repairs along with future upgrades !! These guys do some honest work & their time frame with getting things done is amazing ! Not to mention Carl was able to drop off my pc to my at my work place locally ! Bliss vector you guys are awesome ! Thank you guys !

I really like how he kept me updated on every step on the data extraction process. He answered all…read moremy questions and concerns regarding the data extraction and was able to return my laptop in less than a week.

Lisa Young from Olive + Spark Design Studio created a beautiful logo, business cards, and…read morestationery for my mediation business. She also brought life and beauty to my campaign for more kindness in our lives.

Working with Lisa and her team was an Absolute pleasure! She is very professional and knows her…read morestuff (things that I just can't do on my own). She has helped my business in so many ways (website design, business cards, LinkedIn banner, marketing material and more). I can't thank you enough! And she goes above and beyond to give her advice in areas that I had questions on. Happy I found Lisa and I look forward to using her services again in the future. Highly recommend!

Had a great experience here. Parked on street since the lot is very small. Not a big deal. Store…read morewas immaculate. The staff very friendly. We were there to get a document notarized. The process was seamless. We were out of there in less than 30 minutes. What struck me was that this location was fully staffed. The employees looked happy. And engaging them was a delightful experience. It might be a tad out of my way, but I'll return to this location for shipping and notary needs.

Absolutely horrible customer service. I'm not one to ever write bad reviews, and I usually come…read morehere for mailing services/returns for the last 3 years and have never had an issue until today. Everyone I've interacted with has been nice or at least polite. There was a blonde lady I've never seen before who was so rude... I had multiple returns with different QR codes and she was clearly upset about it. She was throwing my clothes back in my box saying "that code's not ours." I asked where I was supposed to go then, because it said UPS, and she said "I don't know, read and figure it out." How rude!!! I showed her the code again and said it says UPS. She was wrong and didn't even apologize. I gave her back the clothes to return and now I'm worried she did all the returns wrong. I will 100% be going elsewhere because I don't want to experience her ever again.

I spoke with Joseph on the phone about a project that I asked if he could help me with. I…read moreexplained everything in detail and told him I had the materials. I just needed someone to do the work. He reassured me over the phone that he could do it and my timeframe was not a problem. Later that day, I bring my materials and he again assures me he can do the work. I ask for a price estimate and he says he does not know and will call me the next day. The next day I call and he is out of the office. From that point on he became impossible to reach and when I went back in person, they pretended to not know who I was and they stole or got rid of my materials. They screwed me over so bad and for no reason. If they couldn't do the project or didn't want it, they could have just said that and I would have been on my way. Joseph is a thief and an incompetent liar and should not be trusted with any job. His employees are not given much ability to do anything on their own, making them just as incompetent as he is. From watching their engagements with other customers (none of whom seem happy or satisfied), this is a place you go last minute because none of the other print shops can take your order and you don't mind Joseph screwing you with inflated pricing, hidden product shorting, and other ways Joseph has figured out to cheat his customers. Just waiting in the front and watching them converse with their customers is a real eye awakening experience and I seriously don't understand how this business is still in operation.

UNFRIENDLY, INCOMPETENT AND IGNORANT. Avoid this place at all costs. The staff is rude and hostile…read more They did everything they could to ignore me when I came in, and then got defensive and angry when they couldn't answer simple questions about paper and ink quality and content. This is a business run by people who don't understand the basics of printing, and will ruin even the simplest of projects. If you're looking for a commercial printer that's competent and has better pricing, try Crisp Imaging. If you want affordable art prints from somewhere with a friendly and helpful staff, try Vivia Print. Spare yourself a whole lot of wasted time, money and effort, and avoid this place like the plague.

so glad i found sonix!! for my window tint. their customer service is great!! prompt replies and…read moregreat appointment times. their price point is comparable and think the service and product are excellent so in the end a great deal for what you get. their waiting area is nice and comfortable. i was even given a great orange while i was sitting there! i will be coming back for more tinting. thank you again ryan for all your attention to detail!

Dropped my car off to get old tint removed and new tint applied. Total time was only around 3 hours…read moreand the new tint looks amazing! I pull highly recommend for anyone in the Pasadena area looking for a good tint job at a very competitive price.

I spilled soda all over my Mac keyboard and trackpad, and I was totally freaking out. Other repair…read morestores I called said there would be a several day wait, since they were busy Without an appointment, I walked in and spoke with Lian at the front desk. She was incredibly kind and took the time to explain the entire process to me. Since I arrived close to closing time and didn't have an appointment, she let me know they would run diagnostics on my laptop the following day. There's an $89 diagnostic fee, and if repairs are needed, part of the $89 fee can be used towards the cost, which felt reasonable. The next day, Martin called to let me know there was no damage and that he had cleaned the affected keys. He explained that my laptop passed all tests, but the battery was consumed. When I wasn't sure what that meant, he patiently explained and advised that since the battery wasn't swelling and the computer was still performing well, there was no need to replace it unless I noticed issues. I really appreciated that he took the time to explain everything and didn't try to upsell me. I was able to pick up my laptop later that same day which was less than 24 hours after dropping it off. I highly recommend Di-No for honest and fast service!

I previously had a great Mac repair experience at this mostly Apple-focused store, so when my…read morechild's gaming laptop failed, I brought it to the Microsoft counter at the back of the store. I paid the $89 diagnostic fee and understood that it would be applied toward the repair cost if I moved forward with the repair. That policy is completely reasonable. After diagnosing the issue as a failed motherboard, however, I was told they could not obtain the necessary Asus part and therefore could not perform the repair. I later learned that an authorized repair provider could obtain the part and complete the repair. My frustration is not that they charged for diagnostic time. My frustration is that no one mentioned before taking my money that they might not be able to source Asus parts or complete the repair. Had I known that, I would have taken the computer directly to an authorized repair provider. The laptop is currently being repaired by Geek Squad. I intentionally support small local businesses, and Di-No is close to my home, so it seemed like a win-win. Unfortunately, that wasn't the case. When I asked whether a refund was possible given that the repair could not be performed, I was told no. Consumers should know there is a possibility they may pay for a diagnosis, only to discover that the shop cannot complete the repair and that they will need to start over elsewhere.