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    Hum Motors

    3.0 (2 reviews)
    Closed 9:00 am - 6:00 pm
    Updated 3 weeks ago

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    10 months ago

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    Team Mazda - Team Mazda

    Team Mazda

    (27 reviews)

    I just returned from Team Mazda with my new CX30. I was treated very fair by the sales staff and…read morefeel I got the vehicle and price I was looking for. Mike Williams was a very helpful and patient sales representative. I would highly recommend Team Mazda if you're in the market for a new car.

    This dealership is exactly why so many people distrust car dealers. In my experience, they have…read morebeen unresponsive, misleading, and unwilling to do the right thing. I've been trying for over a week to cancel the extended warranty they sold me, and they have yet to provide the necessary paperwork or offer any meaningful assistance. It's also telling that nearly every time I've been in the dealership, there has been at least one irate and frustrated customer dealing with an issue. If you're shopping for a Mazda, I would strongly recommend considering one of the reputable dealerships in the Meridian/Boise area instead. I have given these people chance and chance again to do the right thing but now, I'll file a complaint with the department of insurance. Just so everyone knows- I have sent emails to both the finance managers, the GM, the GSM and left two phone messages asking to be sent the cancellation form. All of which has been ignored. Only after leaving a bad review so they respond by again trying to make everything someone else's fault Stay away!! Update: The dealership finally reached out--and, predictably, tried to blame me for their lack of response. Once that was out of the way, the sales manager (who seems reliable) sent over the form and asked me to remove my negative reviews. I made it clear: if they honored their promise to issue my refund within two weeks, I would remove two of the three reviews. I was equally clear that the third review would stay until the GM apologized for calling me a liar. They agreed and assured me the refund would be processed within the promised timeframe. I made the mistake of trusting them. As a gesture of good faith, I went ahead and removed the two reviews. You can probably guess what happened next--nothing. Two weeks passed. Then three. This Friday marks four weeks. No refund, no update, not even a basic acknowledgment--no "sorry," no explanation, nothing. The irony here is that the GM accused me of lying when I said they had ignored my attempts to reach them. That accusation continued even after I provided copies of three emails I sent, along with the dates and names tied to three voicemails left with their finance department. So, who is being dishonest here--the customer who documented every claim, or the dealership that has failed to follow through at every step? I'll let you decide. I reached out them again yesterday for an update but as always, nothing but lies. Time to refile with the BBB and the Consumer Affairs Division

    Hum Motors - car_dealers - Updated May 2026

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