Waking up to the sounds of little feet scampering in the ceiling above us was disconcerting…read more Seeing a squirrel disappear from our roof into a hole in the soffit was a dead giveaway. It was time to call a wildlife specialist. The positive reviews I was reading for Upstate Pest & Wildlife Control were convincing enough for me to call them. They were able to schedule a visit for the next day. Jake from UPW&C (no relation to Jake from State Farm) arrived on time and assessed the situation. He was friendly, very informative, and knowledgeable. The cost for the services he proposed and explained was reasonable. He was able to set traps that same day. Jake returned after a couple of days to check the traps. While the traps had not caught anything yet, and we hadn't heard critters any longer in the ceiling, he made modifications and adjustments to the traps and planned another visit the following day. Today, after assuring that there were no more squirrels in the soffits, and no new points of entry, he removed the traps and sealed the soffit hole. (Note: one trap did have part of a squirrel's tail.) I definitely recommend this family owned business if you have problems with wildlife pests. Their entire operation is very professional and reassuring.

We weren't sure what it was, but something bigger than a mouse was under the kitchen. We called and…read moreset an appointment for Matt to come to the house. When I was unexpectedly home a day before the appointment, I called and Matt came that afternoon. He investigated and found the hole to the crawlspace. A trap was set and we had Bucky the groundhog the next day. Matt closed up the hole for us. When we heard it again a few days later, Matt came back. There was nothing, so we think Bucky's SO escaped for good. Matt is responsive, responsible, changed his schedule when I asked if he could come a day early and he got the critter. Pest control isn't something we think about, but when we needed it, we were more than pleased with Matt's service. Pricing was reasonable and the process was simple. We'll use Upstate Pest & Wildlife Control again if needed and we highly recommend.

Literally the best! Called for the removal of a bat we found in the basement, he came out literally…read morewithin the hour and got it take care of for us! Took him about 2 minutes and he was in and out! Quickest service ever, kind gentlemen, wonderful service!

Tom was fantastic in addressing the unfortunate skunk situation at my place in Manlius, when one…read moretook up residence under the house. Trapped & dispatched within a day! Will definitely be calling on Tom for future wildlife needs!

John is an exceptional professional and absolutely wonderful human being. He will take care of you…read moreand he will take care of the animals. If you care about welfare and safety of the animals, John is the only professional you should trust with your case. I live far from New York City in a mountainous and wooded area, you could say I live in the woods. It is an area with a very high animal activity. Raccoons, opossum, skunks, groundhogs, foxes all roam freely here and they are here in abundance. I have a house that use to be a cabin and while half of it now has a basement the other half barely has a crawl space underneath. I had an issue under that half of the house. Many creatures have gotten under my deck and eventually into the crawl space. There was a family of skunks living there as well as a family of groundhogs, with other creatures visiting on and off. I was particularly worried about groundhogs because of their borrowing. Eventually constant digging that groundhogs do could bring a structure down. John has devised a plan on how to exclude the creatures and to protect my property from creatures getting back inside. John has also executed the plan successfully. My crawlspace is now free from its permanent residents and from unwanted visitors. Another important detail about my case is the fact that it started late fall and groundhogs tend to go into hibernation during winter. By the time John has secure the deck and the crawlspace under the house we were not sure if the groundhog(s) were still underneath and went into winter sleep. John agreed to leave the excluders over winter and come back in spring to conclude the job. Also refused to be paid in full before the job is complete. Remarkably the groundhog came out in March, it was sleeping all through the winter. One very important thing to know about the initial quote you get from John and the total price you will pay. While there will always, always, absolutely always be some other place, some other guy who will give you a lower estimate, John will be the right choice if you want the job done right. Mine was a large job and the cost was several thousand dollars and I am extremely happy I decided to agree to Johns plan and approach. Prior to John, I had another "trapper" offer his services, and has only gotten scammed. I should have done my research and read Yelp before hiring anyone. If you are still not convinced, check out this article on John from The New York Times https://www.nytimes.com/2008/07/08/nyregion/08raccoons.html

Trapper John is the only person you should call for wildlife removal. PERIOD. I have used his…read moreservices more than once for RACCOONS and can promise you that He takes EXTRAORDINARY care with his customers and is incredibly knowledgeable. His approach is quick and he always ensures your questions and concerns are addressed as he works. He is on time and address the problem from all angles. The level of effort and attention provided by Trapper John is one of a kind and definitely in no way compares to what you get from other companies that just rush you along and do anything to get a dollar whether the issue is treated or not. Trapper John is more than fairly priced and honestly worth every penny for his work and he goes ABOVE AND BEYOND for his customers!!! I would hire him EVERYTIME!! Don't waste your money and get a wildlife control Work from some company that doesn't care about how well your wild life issue is handled and doesn't offer a POST CARE strategy to avoid the issue from happening again!

Just cancelled after years as a customer. The business is in new hands and I'm not impressed. Our…read moreregular technician (Terry) has been assigned to a new area to save costs and all of the previous office staff is gone. Messages go unanswered. Technicians in training aren't good enough to justify the prices the new owners want to charge. Terry -- if you decide to go out on your own, please call the Giants fans in Unadilla!

The initial service was excellent. Putnam got our mouse problem under control and followed up…read moremonthly. Then the service just stopped with no notice. After a couple of months a new tech took over and things were good for a while. Then the visits stopped again. We were finally contacted and told we would be receiving bi monthly service while paying about the same as for monthly service. That was three months ago and we've heard nothing since.

Our home was invaded by pesky squirrels. Who ya gonna call? No Ghostbusters won't help…read more Absolute Pest Control sent a pest specialist, Josh to assist. It has been a few weeks and Josh has visited to install a one-way "trap." This allowed the critters to leave our attic crawl space and then be sealed a few weeks later. He sealed one side of the house first, put traps on the other side and then returned to seal them out permanently. It has been another few weeks and it is still quiet. No noise of invaders running muck in our attic area. Thank you Josh. Would definitely call them again. Price was reasonable for the value of ridding our home of the little critters.

Absolute Pest Control are nice people to deal with . Prompt and couteous service. Would highly…read morereccomend them.

We called Bob to address a skunk that has made its home on/near our home…read more He took the time to weigh the pros and cons of the options so I could make an informed decision that I felt good about. Bob is not just knowledgeable but clearly enjoys sharing his knowledge. I highly recommend Bob's services!

Very efficient, neat, high quality work at trapping, clean-up, and home-proofing against raccoon…read moreand small wildlife invasions. Bob is a master craftsman and very professional. After getting scammed by another critter service for a full week (who left their traps outside, never attempted to resolve the true problem in our attic, and then without a word, never returned), it was a pleasure to work with someone who is both professional and pleasant. He analyzed our problem carefully during the initial phone call and then within 6 days, had fully resolved our raccoon infestation and the resulting mess. He just didn't return our home to the same condition, but went beyond that to present solutions that made our home better. Highly-recommended.

There are two parts to any review for services like those Catskill ADC provides: 1) was it…read moreeffective? And 2) was the experience of having this services provided a positive one? Part 1: We hope so; it's only been a month but so far, no bat activity (Note used Catskill ADC primarily for bat exclusion or "bat-proofing" our home.) Part 2: Our experience was very unsatisfactory. We got a quote of $4,000 which seemed high, but we accepted it because he was so highly recommended by a friend. When the actual work got done, by Mark and one of his employees, it came to two work sessions totaling about 8 man-hours. ($500/man-hour!!) When we tried to have a conversation about this, Mark's response was that he had included 20 hours of travel time (ie commuting) to our site. For one thing, it's unethical to include travel time without pre-informing the customer. And the other thing is that even if 20 hours was ethical, it's still $200/hour. Finally, he said that we had agreed to the price, he had done the work, and that was the end of it, and if we delayed payment, we would face legal action. We confess that we are not experts in this field. Maybe bat experts do typically get paid that much, but if that's the case, it might have been explained before the work began, and absolutely should have been explained after we raised the question. Our advice to anyone reading this review is this: in your before-the-work discussions with Catskill ADC and all other providers, ask for an estimate of both the total cost and the man-hours involved. You'll have a better idea of what you're buying and fewer unhappy surprises as the work progresses.

Called to have a dead skunk removed. They came quickly and also provided insight into potential…read morecauses of death.

Brandon H is awesome! We discovered a yellow jacket nest in our crawl space, which we noticed…read morebecause bees were getting up into our house. We called late in the day and spoke to Chris. We made an appt for the following day. Brandon showed up on time and got rid of the nest- it was huge! The hole where they go in was plugged and no more yellow jackets! Highly recommend.

This review comes months after my service. When the service was completed I unfortunately wasn't…read morehome. The actual work that was done was fine but the cleanup was terrible. Plants that were in no way in the scope of the work trampled and dirty hand prints all over the vinyl siding. They said some mulch would need to be replaced and I figured that. 13 bags later I didn't consider. The reason they loosely packed the trench spreading the remaining soil and rock over the area. I received an email explaining the scope of the work and responded asking the person to please call me before writing my review. Not once not twice did I ask so third time I post it here. Funny when they were quoting the work they made a point they were #1. I said #2 tries harder. So maybe look at e-mails and get back go your customer when they reach out.

These guys have treated for bees and did a good job that we called them back for mice. Matt pointed…read moreout areas of entry and tasks we could do and a few options they could do. They were showed up when expected. More importantly when we had a communication issue on what we were paying for, they worked with us to make it right. Mistakes happen and i gauge a good service provider with how they handle situations. These guys did good. We recommend them to others and would hire them again.

We called John at Wildlife Resolutions, Inc. when we heard rustling in our walls and discovered…read morewhat looked like chipmunk nests in our insulation. From the start, we were reassured by John's professionalism and obvious expertise. At every stage of the process, he let us know what he was finding and what our options were for dealing with it. He made recommendations (which we took) but left all decisions about modifications to our house and the fate of the animals he trapped up to us. He performed a thorough assessment of our property: inside and out, roof to foundation. He identified evidence of chipmunks, mice, and flying squirrels, and found their points of entry. He developed a plan, in consultation with us, for trapping the animals who were making their nests within our walls while leaving the innocents in the yard alone. John set several live traps, and over the course of about a week, caught a few chipmunks and determined that the flying squirrels had long since left their nests. He gradually closed up all their points of entry, found the exit trails of the mice, and closed those up, too. John guarantees his work for a year, but he's left us confident that our house is clear of all unwanted critters, and will remain so. John has been a pleasure to work with: friendly, informative, humane, patient, and responsive. We absolutely recommend Wildlife Resolutions, Inc.

They came and removed the hive quickly and efficientlyI would have them again. It was a large hive,…read moreand near the front door. I always have Bumble bees and Honey Bees while my rhododendrons are in bloom. I did not notice wasps were also inhabiting the space! Thank you for a Terrific Job!

Best Pest Control removed an enormous paper wasp or hornet nest hanging up in a tree in the…read morebackyard. I called them on Thursday and they removed it the next day. They removed the nest and cleaned up the debris. They were professional, guaranteed their work, were easy to schedule and get an estimate by text with good communication. The price was very fair. I would highly recommend the company and would call them again. Our thanks to the guys for taking care of this!