Royal Realty's Michelle Lum changed my bad luck with property management and showed me that…read moreexperienced and professionalism still exists in this industry. She genuinely cares about her work and makes her clients a priority. After 3 months of vacancy, I switched PM's and hired Michelle to upgrade my kitchen and find tenants for my house. She understood the sense of urgency and with every conversation, she gained my trust and respect very quickly. With her extensive experience, she offered valuable insight, fiscal resolutions, preventative maintenance strategies, and went above and beyond my expectations, which is hard to accomplish, considering I am a PM and Realtor myself. She is intelligent, efficient, compassionate, and detail oriented. I am truly blessed to work with her and grateful for everything she has done for me.

Michelle Lum is the most helpful and thoughtful realtor / property manager we have ever had! She…read morehandles things immediately and respectfully. She works very hard to get things done and is very understanding and supportive through all kinds of situations. She's also just a really good person who you can tell is looking out for your best interests. Thank you so much !

Used to be 1000x better before Susan Decorte of Hawaiian Properties, LTD took over. She refuses…read moretransparency with the owners who live here. Only hires her relatives (Structural Systems Inc.) to do service on the building even if different companies offer better quotes. They hired new security which is totally useless, inconsistent, rude people. No more aloha. Move here if you want to get taken advantage of on your HOA fees. Susan is grifting the residents of this establishment under the guise of, "management."

This place is wonderful…read more First of all let me just get out of the way the very important detail of the scenery driving to the condos... Yes on the beach there are tents full of homeless people. If you lived in Hawaii without any help from the government and you would be homeless too because the inflation of everything. Before we got here we read a lot of things about people breaking into cars and stuff like that... Well tell you what I have never in my life had issues with people breaking into my car because I do not let myself be a victim! If you leave stuff in your car you're just opening the door for opportunity. Let me start by telling you the pros of this condominium.... The gate to the hotel parking lot requires a key fob... Then you have to use the key fob to get in to the steel gate to the actual condos... Then you need the key Fob to get you into the elevator... Then to get to your actual condo you need a key. There is security from 3 PM to sometime in the morning. The out side of the condos have been worn down from normal seaside wear and tear but are structurally intact. The elevator was very clean, the outside was clean and my condo was absolutely stunning. (We rented ours out through an AirBNB ad and it was the best thing ever). The beach is never busy always clean and crystal clear. The waves are a little rough at times near the shore it's perfect for inner tubes Rafes stuff like that... And once you get past the edge of the waves it's pretty calm and you could snorkel. The cons- This condo is a bit a ways away from large retail stuff like target Walmart Costco... It's only a short distance but because of traffic it takes a little bit longer than you like about 50 minutes to get into Honolulu 35 minutes to get to Costco. I would definitely recommend this place if you want a nice getaway from all the chaos of Hawaii :)

Top notch service. Very informed and educational staff. Great portfolio of rental homes.read more

I never usually do reviews but I want to warn homeowners to avoid this company. I am a property…read moreowner who had Private Homes manage my home. They understated my rental income, overcharged renters and neglected my home. There are many reputable property managers on Oahu. This is not one of them.

They managed my condo for me They suddenly changed ownership…read moreand everything is messed up

My landlord, Josephine, entered my home without giving me 48 hrs notice of HER needing to enter the…read morehome. Instead of scheduling a time frame or passing the information of the company to the tenants. After her not communicating with me a time frame or giving me the number of the maintenance personnel so that I could give the information to the person that was to let them into the home. She then called me to berate me for information she did not pass on.

For over 20 years Foster Reality has been my go- to- company for buying and selling property. Their…read moreproperty management is great, with timely responses to both myself and our tenants. Very kind, caring folks, I highly recommend them.

I don't ordinarily take the time to give a bad review unless the situation really warrants being…read moretold. I have a 45-year career as a real estate broker and financial analyst. I recently contacted Foster Realty of Waianae, Oahu regarding a beach rental which they had listed. I dealt primarily with Aileen L. Acosta, V.P. principal broker for Foster Realty. After an excruciating 2-week fiasco, I found it impossible to overcome the bad communication, lack of focus and poor judgement at Foster Realty and finally disengaged & went elsewhere.

Wow! I am so impressed right now, I am lost for words. Ariel's team did a fantastic job with our…read morehouse cleaning!! I cannot find one flaw about their cleaning!! Ariel was very quick with responding to my initial quote, and she was able to coordinate a time to schedule a cleaning! I am so happy right now with their immaculate service and thorough cleaning! They even cleaned my litter robot (a chore that has become a nightmare for me) and made it look brand new!! Her team members are so kind and are very hard workers! I will be booking Ariel's service regularly! Can't wait for my next cleaning!!!

Gisele and crew did an amazing job! They paid attention to detail and ensured the move out cleaning…read morepassed inspection. What truly made me go with them is that they scheduled a pre inspection to give me an honest quote when others quoted without seeing the scope of work. Thank you Gisele!

If I can sum up the sale of my childhood home experience in one word, it would be: GUIDED…read more Closing the chapter on my childhood home was a very emotional experience but having Khai and his team by my side made things easier than I thought it would be. From the very beginning, I could tell that Khai was looking out for my family's best interest. He took the time to listen to the story of the home, how many generations have been there, what our intentions and future family/generation goals are. We discussed a plan and Khai was alongside us every step of the way. Whenever I had concerns or needed help in certain areas (ex. needed a painter), Khai had solutions and provided several options. Whenever I felt confused or not sure where to turn, Khai would take the time to consult the pros, cons and things to consider with me. Khai and his team helped to navigate me with much respect. Never once did I feel pushed or rushed into making a decision. As I look back on the experience, I very much felt guided and supported. We trust Khai and his team so much that we included him in our family estate plan as the official family real estate agent. Thank you, Khai, Janelle, and everyone who has been by our side in this process. We look forward to working with you in the many years ahead!

Khai is my go to realtor whenever I want to know what are the best value units in ideal…read moreneighborhoods in Hawaii. He is known as one of the top real estate professionals in social media in Hawaii, with his Instagram @khaimtran having over 11,600 followers! People trust Khai for information about Hawaii's real estate market. He is with Caldwell Banker. They are the lead real estate seller for the new The Park at Keeaumoku two condo tower development.

If I could rate this place 0 I would. Let's talk about my overall experience, you know it's tea…read more time . Moved in summer of 2025 and initially I thought this was a pleasant place to live but it quickly turned left. Renee moved me in and provided me with a quick overview of the house rules and told me to read them. I quickly read over them briefly and didn't think much about it. This property is a joke, one of the locals that live here told me you have to give up some stuff in order to live here because this is the low income side of the island . Well holy hockey sticks didn't think I would have to give up my sanity in exchange for a place to live . The level of micromanagement at this low income Taj Mahal is ridiculous. Rules, rules , rules , and more RULES. Living here feels like a nightmare. I have received more warnings and little notes on my door than anything here from these top flight security guards of the world , what a pest ‍. Anything you do expect a response from management immediately. Want to have family visit you ? Think again , want to have friends over think again. Every time someone comes over you'll be asked to request a visitor pass/ guest pass because the old hoot will call you out and say and I quote "I never seen you here before are you on the lease . If they are staying longer than 10 days go ahead and contact your property manager and be prepared to submit a request in writing guest name , dob, and ssn so that they can do a full background check before the person can stay at the property. This is not the Taj Mahal but they will treat it like it's the Taj. If your friends are coming over they better have proper documentation or else you can't park on the property. Doesn't matter if you rented a vehicle while you're in Hawaii and the rental agency doesn't have the updated documents, you will still not be able to park on the property. Get ready to wear a green wrist band around your wrist like you're entering the club (21) ; if you're a guest and staying here less than 10 days . If your parking decal isn't displayed properly in your car they will leave a written notice on your windshield, doesn't matter if you've been here for months and they know you , they will still document. If you want to have to ask permission for everything you do than go ahead and rent at the Taj Mahal. If you want privacy don't rent here cause they will be up in your business. Neighbors are nosy and will try to overstep their boundaries until you stop and put a on they ssa like Nike , just do it. Last but not least be prepared to have to do area beautification on the outside of the building. Never have I ever rented anywhere and was told to maintain the exterior of the property. ‍ here we go again. If you want to rent here expect to wash your exterior windows, fail to do so and you'll get a warning followed by 10 days to fix it or else $50 fine. I can't wait UNTIL I LEAVE THIS HOLE , because once the hits the fan it doesn't stop , just get ready to do the Macarena, bachata, twerk , or whatever you call dance in your culture cause this place is not for the WEAK. ONLY THE STRONG SURVIVE , better hope you have 9 lives like the influx of cats that roam the property. Don't get a neighbor like me who deliberately placed a bowl of cat food at her door to attract them. ‍ and I let management know but of course nothing was done and I definitely didn't see a violation/warning notice on her door. Be prepared for loud noise and a lot of early morning construction because something is always getting fixed on . If you work from home this is definitely a nuisance because you'll will hear loud banging and drills in the background. Save yourself the trouble and rent anywhere but here . Hawaii is supposed to be paradise but this is definitely not. This is micromanagement at its finest giving very much motel 6. But hey, they'll still leave the light on for you if you want stress and anxiety.

If you want to be away from the hustle and bustle of Waikiki this is the place for you. HOWEVER, be…read moreprepared to deal with an abundance of homeless, and just plain filth. You can find much better places for the same price, if not cheaper on nicer areas of the island. I'll break my review down by catagories. UNIT: The unit itself is family owned by my friend that I traveled with. It's beautifully decorated, well kept, and fully stocked (boogie boards, snorkel gear, beach towels, coolers, beach bags, toiletries, spices, sugar, coffee). I could go on and on. You literally just need to bring your clothes and groceries. But check the cupboards before you go shopping, you'd be surprised at what it's stocked with, we sure were. Unfortunately, this building/unit is directly adjacent to one of the many parks that contain homeless camps, which are viewable from the unit. SECURITY: * Friendly, but don't do much else. They sit in a booth at entrance, look up and wave. The only time we stopped at the security office was to check in. *Although the entire complex is surrounded by fencing, and keyed entries, we watched people come & go as they pleased. Some security gates were not locked, and at times people on the inside just opened the gates to people on the outside. DO NOT GET A FALSE SENSE OF SECURITY. *We had to move parking spots 3 times as they kept putting us in reserved spots. *We had an issue with our neighbor directly across the hall on our second night. Partying, loud music, loud voices from midnight to 3:30am. Called security at 2:30am but nothing was done. BUILDING: Its an older building, but overall it's decently maintained. It could use a good pressure washing. SWIMMING POOLS: Both pools are well taken care of. Plenty of chairs, and tables available. Never overly crowded. RESIDENTS: We encountered both extremely rude/racist comments towards "tourists", and some that were incredibly nice. Beyond the condos, out in the community everyone was pleasant. OFFICE: Hoku is the office manager, she was pleasant enough, but the office phone is rarely answered. If you need assistance, you'll have to walk down to the office. I saw zero enforcement of the MANY rules. LANDSCAPING: The front and back are beautifully landscaped with lots of plumeria trees. **The exception to this is the far West end of building A from about A-XX1 to A-X14 looks like a catchall for anything that has fallen off the buildings such as gutters, garbage, landscaping debris, etc. PETS: Regardless of what the rules say, there are numerous tenants that have dogs, and cats. I saw cats roaming the grounds. And tenants walking their dogs on the public beach area to do their business and NOT pick up after it. BEACH: Although the beach directly out back is convenient, it is NOT a private beach. It gets very crowded during the day with locals, and homeless who can get very loud until late into the evening. And typically leave their trash. One group even left their huge BBQ, never to return to pick it up. AREA/LOCATION: *Located on the most SW part of the island. It's approximately 45 min to an hour drive from Waikiki, depending on traffic. *Very congested. *Its the dirtiest, low income part of the island, and I've been over every inch of the island. *Lots of homeless camps at the parks/beaches even thought it posted "no overnight camping". No one is enforcing it. *Lots of trash everywhere. *The only positive thing I can say about the area is that there is a heavy police presence DURING THE WEEK, over the weekend we saw none. *There are loads of fast food restaurants, only a couple sit-down restaurants, and numerous grocery stores. *I'd recommend steering clear of the beaches due to the homeless population.

I never considered the possibility of owning a home, but both Joe & Rolando went at my pace &…read morecalmed down all my worries. Their professionalism is unmatched, especially with their care for details. I could rely on them on consistent communication, and support through any confusion I may have. To anyone who has doubts, just knOw that you'll never feel alone in this process with these two dynamic duos.

I've bought and sold several homes before, and working with Joe and Rolando was by far the best…read morerealtor experience I've had! With Joe, you're so much more than a client; you become trusted friends. Joe and Rolando will ensure you find the right home, at the right price, and it'll be fun along the way!