Hugh came out and quoted a job for me and got it scheduled as soon as he could once all parts had…read morearrived. His crew showed up did the install, cleaned up everything, were polite and informative. Even the secretary was helpful and kind! I was so impressed with their work. Getting good workers these days in the trades is not easy but his crew did awesome. We have had no problems with our new unit (it's been 5 months now) and couldn't be happier with the results! Thank you Shagovac Heating and Cooling for the quick service, painless install, and quality product! Highly recommend!

I had them replace my decades old Trane furnace and AC with a new Carrier system. They did an…read moreexcellent install. New equipment works great and all their work was top notch and professionally done. HVAC is not rocket science but a correct install ( vacuum lines , purge and braze then charge ) is VERY important for a good running system with longevity. Cut corners or do a half arsed install and even the best equipment will fail. You are paying for something that you want to last for decades and it needs to be done right no matter who is doing it.

best ever hvac service, fast and reliable and honestly priced! They fixed my air conditioner very…read morequickly

Richard is an awesome heating cooling guy hes straight forward and doesnt try to perform work that…read moredoesnt need done . He installed a bath exhaust in my bathroom and vented out roof works great . He cleaned up before leaving and is very prompt he will tex you 10 to 30 mins before arriving . Hes a stand up guy a vetern as well Kudos Richard!

So here is the down low, I am a first time home owner but I am not a handy woman, so when my a/c…read morewasn't working right I had no clue what to do. I didn't even know where the filter was. I called around to a couple places and was met with businesses who made me feel like an inconvenience for asking questions or ones who wanted to charge me an extra $40 for them having to use a ladder. There was also a place with an F rating with the BBB. Least to say I was definitely not feeling comfortable with what I was finding. Then I got this advertisement in the mail for BTU Comfort Solutions. They were offering a cleaning or diagnostic service for $69 so I decided to give them a call and see if they were going to try and bamboozle me as well. I spoke with Ann who was immediately pleasant and friendly, she did not try and rush me off the phone, instead she patiently explained the services they offer, answered all of my questions, and even told me she'd have one of the service techs explain everything in detail to me since I confessed I was pretty ignorant about the a/c. Something else that was great? Their price was their price. They weren't going to charge me $95 for 30 minutes then $90 an hour after that like some other companies. There were no extra costs unless I needed products like more coolant (freon). They also had evening hours (5-7pm) and had a spot open for the very next day! Day of there was an issue with my appointment time being delayed due to a longer work time at the appointment before mine and a lack of communication between the tech, the office, and me. So I was a bit frustrated in being hot, sweaty, and not knowing what was going on. I got a hold of Peter, the owner, and he sincerely apologized and explained what had happened. This was a fluke and did not represent how they normally do their business. Christian, the tech, finally showed up and did a thorough job of checking out my a/c unit, showing me where the filter was, and explaining everything that he was doing. Turns out my circuit breaker was not switched on and that was the problem. (I know, I know, I feel silly, but in my defense how was I supposed to know the previous homeowners turned it off? I know, still not a good excuse...). Ann called me the next morning to further apologize and to offer me a comp towards a service if I still wanted one. I declined since everything worked out in the end and my a/c was just fine. I even told her that because of how they handled things I would be using their company again in the fall for a yearly check-up of my furnace. Mistakes happen, what was important to me was that BTU seemed to be genuine from the start. They recognized their error, they still had their tech check out my a/c unit even though it was getting pretty late, they sincerely apologized, they didn't charge me, staff was educated on the importance of communicating, and they even offered a comp towards a future service! Good job BTU! You're alright in my book.

BTU came out on a Sunday and fixed my leaking A/C unit for a very reasonable price. Pete was great…read moretoo! He was courteous, efficient, and offered some helpful tips for maintaining my furnace better. I was so impressed by their service that I enrolled in their maintenance program, which also seems like a good deal. Great customer service at a great price! Highly recommend BTU Comfort Solutions.

Horrible owner - said I needed a new furnace because the part was not made anymore. It is made by…read moreFasco for 228.00 an inducer motor for Lennox. Never offered any help except to get a new furnace

Have used them for 20 plus years, and never had a problem they couldn't fix at a reasonable price…read more Just called them to install my WiFi thermostat and it was done efficiently. They also installed the air conditioning unit on my furnace the first time we used them, and it has been flawless since then. (Over 20 years ago).

Matt H. was prompt , courteous , thorough, and ALWAYS figures it out !! Today he remove a dead…read moremouse from our air!!! He explains everything so it's understandable . He serviced our generator and air conditioner keeping them both running smooth ! We always request Matt H.

Just got a new HVAC system installed from these guys! Super stellar work! Friendly techs, great…read moreservice, punctuality, and fair pricing. You can't go wrong!

Fair pricing for top quality, energy star rated, Trane products. Their installation was prompt and…read moreprofessional. Andy and his team run a smooth operation! Andy installed a 97% efficient, 85,000 BTU, Trane Furnace, and 13.8 SEER, A/C 2.5 ton coil. Furnace and A/C install was one day. They were on time and did a very professional installation within four days of our quote. Our 21 year old system was not reliably heating our home. We we're blessed with a warm fall, and especially blessed by the team at ARP! We received a high quality, quiet system, known for reliability and value. The tax credits of over $2000, make our new HVAC system even a stronger value!

Contacted ARP about installing a home generator. Andy was quick to respond and very precise in his…read moreestimating and spot on when it came to the delivery and installation. From the trenching for the gas lines to the electrical hookups, ARP did an outstanding job. Not an easy installation, Andy and his crew worked quickly and efficiently. No hidden fees or surprises, I cannot say enough about what a professional and efficient organization this is. So as opposed to trying, I'll just attach the photos of the work they just completed and let you see for yourself.

Talk about superior service!! I can't recommend this company enough. Alex & Matt came to my home &…read morefound the issue within 10 minutes they had my AC repaired and my house cooling down within hours on one of the hottest weeks in July. They are fair price & extremely efficient in their work & guarantee their services. Definitely who you want to call for your heating & cooling needs.

If I could put 10 stars, I would! Don and Matt came out in a timely fashion for regular service…read more They serviced my furnace and outdoor AC unit. I asked about putting heat in my crawl space and about installing a humidifier. They had an Aprilaire humidifer and a heat register already in their truck, ready to install! When they were done, the work area was cleaned up, and looked like they were never there. I have referred them to family members, who have been very happy with the service. They even repaired my grandfather's 110 year old cast iron boiler! Fantastic~

I had the pleasure of working with Stephen Powell and he helped me find the right furnace for my…read morehome. No pressure. Thanks Stephen. 8/4/2026 I received my new furnace and I have to say that Josh & John, the installers, were great. They were efficient and got the job done in record time. They did a fine job of cleaning before they left. I would highly recommend Raymond to anyone.

Raymond did a faulty job installing my water heater. We had a solder joint pop several gallons of…read morewater a minute was pouring all over our basement. Fortunately it was making so much noise and I happened to be home that not too much damage was cause. However I was concerned about a fire hazard as the gas burner was still going as the water left in the tank and it was starting to boil off and was sending steam all over the place. I called Raymond for immediate help as I needed to figure how to shut everything off When I called, rather than helping I was told someone would come in 4 or 5 hours. Even when I explained I needed immediate help to shut everything down and turn off the valves Raymond could not help and told me to call someone else. Fortunately I was able to find another Plummer who walked me through shutdown and I was able to save my basement from flooding. Later I called back to see if Raymond would come out and look at their faulty work and repair. Raymond said they would not come out. We had someone else fix up their mistakes. In the end we came out okay but it could have be a disaster and it is clear thar Raymond has no interest in standing behind their work. We had used them for all or heating, cooling and plumbing for over 10 years but never again. Beware of these guys and use someone else! Here are photos of their poor work!