Hugh came out and quoted a job for me and got it scheduled as soon as he could once all parts had arrived. His crew showed up did the install, cleaned up everything, were polite and informative. Even the secretary was helpful and kind! I was so impressed with their work. Getting good workers these days in the trades is not easy but his crew did awesome. We have had no problems with our new unit (it's been 5 months now) and couldn't be happier with the results! Thank you Shagovac Heating and Cooling for the quick service, painless install, and quality product! Highly recommend! read more

Shagovac Heating & Cooling - Our little man loved the truck! The crew even took a few minutes of their time to play with him - Heating & Air Conditioning/HVAC Near Me - Elyria, Ohio

I had them replace my decades old Trane furnace and AC with a new Carrier system. They did an excellent install. New equipment works great and all their work was top notch and professionally done. HVAC is not rocket science but a correct install ( vacuum lines , purge and braze then charge ) is VERY important for a good running system with longevity. Cut corners or do a half arsed install and even the best equipment will fail. You are paying for something that you want to last for decades and it needs to be done right no matter who is doing it. read more

If you need your heating and/or air conditioning serviced, please do yourself a favor and call Shagovac Heating & Cooling, Inc, 440-984-4545. My furnace stopped working this morning. I called Shagovac from their A+ BBB rated listing at 11:30 am. I was told the serviceman would be here by 1 pm, He showed up before noon, had my furnace working in minutes. Then he cleaned and inspected the furnace, and replaced my filter in less than an hour. And he didn't charge me an arm and a leg! I am so happy right now, and warm again! Thank you Ray from Shagovac Heating & Cooling! read more

Was having a problem with my A/C unit,called the office at 1:12 and within a hour Ray the service technician arrived.Had the A/C up and running in no time. Always call Hugh when I need any type of work. Great Service give them a try you won't be disappointed.!! read more

I highly recommend Shagovac for both heating and AC needs. What a well run family operated company to work with especially when unexpected circumstances evolve! Ian arrived to my home for AC repair. He was prompt, polite, explained the repair necessary, showd me the new replacement and easily accepted my charge card. The service call was handled with ease. I should add Shagovac to my phone under speed dial. read more

BEST experience EVER!! Crew was amazing...friendly, knowledgeable and efficient. Very grateful on my end...Thank You!

Shagovac gave me an estimate to replace 7 individual room thermostats which had to be ordered. Never called to set up an appointment for the installation. This company has been a nightmare to deal with. read more

This was the 2nd, 3rd, & 4th time I've dealt with Shagovac. I thought I was having issues with my heat pump. They came out, checked it out, I had a bit of coolant put in, then, thought something was wrong, they came back again after spending time on phone. After realizing user error ( my own lack of understanding of how heat pumps work), their tech spent time explaining EXACTLY how they work so I could feel comfortable knowing I could sleep or leave my home. I would recommend them. And I will continue to call again with any future concerns! read more

They stood us up for the estimate appointment. I foolishly ignored that warning sign and made an appointment for the work to be done based on the fact that they installed the HVAC system in our new construction home so they should be familiar with the configuration of the system. My wife rearranged her day to be available and to have the space ready for them to work. They didn't show up on time for the appointment to do the work (the crew who was supposed to do the work was AWOL and the owner showed up 40 minutes late after multiple angry calls from me) and then left immediately after arriving to "go get some equipment." Why didn't you bring the equipment needed to do a basic job like installing a vent? He then tried to blame me for the problem because I didn't give them enough time to do the work even though they said it would be plenty of time when I made the appointment. I will never work with Shagovac again. read more

I called and spoke to the office clerk at Shagovac Heating & Cooling, Inc. on Thursday (11/17/16) for a quote to move my HVAC unit. The office clerk said she would call us on Friday if they could not get the estimate done by Monday. She never called. Finally on Monday morning she emailed and said they would not quote the job. When I called and asked what happened she hung up on me. Then when I asked to talk to the owner the office clerk hung up on me for the 2nd time. She said there is no reason i need to talk to the owner. She gave horrible customer service, rude and insensitive. I would not recommend this company to anyone!! read more

Horrible customer service. Getting a return phone call is impossible. Highly dissatisfied with our experience.

Thing did not go well. I was assured by Jim that it wouldn't be necessary for me to be home during the install as I couldn't miss time from work. Worst decision ever. Came home after first day of install to find 8+ chunks missing from my wooden deck due to worker dragging old furnace down the stairs of my deck. Also the interior closet wall leading to the crawlspace where the furnace is was damaged (paint/drywall scraped off). My quote included removal of H2O in order to make it easier for access to the crawlspace. This didn't happen obviously. I was offered a discount for the damage but told by the owner that I actually got a "better" furnace than what I was supposed to have (due to no fault of mine he said). So apparently I was supposed to be okay with all the damage left to my home. I signed the bill on 8/19/2018 at which time Jim forgot the receipt & indicated he have to mail it to me. It is now 8 days later and no receipt. Spent the following weekend repairing the damage to my house. read more