Called LK Heating & Cooling and had an immediate response. Logan arrived at assigned appointment…read moretime. He was very pleasant and knowledgeable. Quickly checked our furnace & determined we need a new motor. He couldn't replace until the next week because of the holidays. we were very pleased when their office called & said the motor came in early & could replace right away. We are very satisfied with their work & would definitely recommend.

Just had a new a/c unit installed by LK after mine very old unit died. My install was a little…read moredifferent from others due to handler being in crawl space. Most of the units used were too big to even fit in our small crawl space without possible major modifications needing to be done to the house. LK came back and looked at it again, agreed it might be a big job, but will see what they could come up with. Just a few hours later, they had found a supplier that had a unit that would fit, cutting the larger labor costs and modification costs! It was the best news after a long road trying to get this done. The guys who put it in did an amazing job, especially dealing with the tight space they had to work with. They left zero mess, and couldn't have been nicer. We are so happy with the new unit, and it is working so much better than we had even hoped! They put a lot of time and effort into the job, and we were so grateful it worked out! I have used them in the past, I will continue to use them, and HIGHLY recommend them for any job you might have! The owner is a wonderful guy, and the salesman we worked with did a great job too! Thank You for all you did for us!!!

We have been clients of Bay Heating since moving to the West Side ten years ago. We have always…read morebeen impressed with the knowledge and professionalism of the staff. When our 22 year old furnace died on a particularly cold Sunday, Bay sent a tech out within a couple of hours to have a look. When we determined that a replacement was the best option, Bay moved around some existing appointments to have us prioritized and within a few days we were up and running. Highly recommended!!! Thanks to Chris for getting us set up and scheduled. The install crew of Shawn, Jerry, and Tawnee were prompt, professional, and knowledgeable. They also really appeared to enjoy their work and working together, and that goes a long way too. We'd also like to thank Jose for his many years of help. He has also worked on the HVAC of many of our neighbors and is a bit of a legend on our street.

Waited two weeks for a professional to come out and give me a quote, they quoted me $7000 for…read moresomething that I could install myself for $2000 couldn't wait for them to leave after they gave me a quote ... potential customers beware I told the guy who came out and gave me a quote all I needed was air-conditioning in my attic. He quoted me $7000. I showed him a $400 unit on Amazon and asked him if he could install this one he laughed and said no.

On one of the coldest days in January I called them them because my flames weren't firing on my…read morefurnace. They came within a few hours. They said it was a $89 service call . It would only be $39 if I needed a part. Within 30 minutes and a run out to his van ,the tech said it would be $380 in total. I was in a position where I needed heat. It took 2 minutes to install a $12 part which I bought at a appliance store the next day for a spare. I tried calling the next day to talk to someone about their price my calls were not taken, nor returned. Ide hate to see what they would charge for a $24 part from a appliance store. Highway robbery. I do NOT recommend this company.

Just don't. They came out to do estimate for a home warranty. Couldn't get anyone out for four…read moredays. My a/c made a loud pop and started hissing. My unit is a combo heat and a/c. He said the a/c portion was filled with oil and had lost all the refrigerant. Waited 6 days for them to turn estimate into the home warranty company. By this time it is 30 degrees at night and I have no heat because it is a combo unit. Warranty company denied claim because the estimate said they could not diagnose it because it was too cold out to run it. What? You can't run a unit filled with oil and with no refrigerant in it. Had to call another company that came out the same day that confirmed the unit was filled with oil and the compressor was shot. He didn't need to run it. Had an estimate the next day.

I have been dealing with this company for decades. They have always given prompt service and their…read moreprices are very competitive. I am currently in the process of having a new furnace and air-conditioning system installed and they are doing a great job. I would highly recommend them and their services based on my experience. Richard...Amherst OH

The technician got to my house quickly and got my Boiler Furnace working, technician very…read moreknowledgable and helpful. Chuck was my technician and would highly recommend him.

We had our condenser moved, it was on top of our garage and we wanted it moved to somewhere more…read moresensible. The line set and power had to be rerouted. We talked to several other folks that were more concerned about selling us a new unit. These guys listened to what we wanted, showed up when they said and worked late until the job was done. The price was fair for the job. Overall we are happy and would recommend this small family own company.

Good, efficient, professional and most of all this company's techs are very respectful and…read moreknowledgeable.we would recommend this company on top of any other company.karan was our technician who came out and fix our AC within no time.

Excellent service! They installed our air conditioner and they were so professional, friendly and…read morethorough. They were honest and did not overcharge. We will be using them again in the future!!

I have used them as a source for heating and air-conditioning parts for over 30 years. They go out…read moreof their way to supply you with the correct part the first time and detailed instructions that help the home handyman do the job right and save money.

Owner is very rude and hateful. I'd give negative stars if I could.....yelled and cussed at me…read morebecause of my stutter and told me I sounded dumb. I was afraid to talk to him because he was being verbally aggressive to me....take your business elsewhere and save yourself the trouble.