My ac and furnace were both 22 years old and on their last legs in the house I just bought and…read morewe're just over excessively pulling energy and gas to work and was very expensive and inefficient. Yuriy and Paul came out and swapped out both units professionally and installed high efficiency units in my home. immediately felt the new level of comfort and reduced energy costs. did it all in one day!

Once again basement pros did what needed to be done!! Precise, affordable, and knowledgeable!!!…read moreAnything furnace related+ ... you wont be disappointed!!​

First day of this summers heat wave and we have no air, I knew from last year we were on borrowed…read moretime. Dave came out the same day I called and got us cooled down until he can replace the air conditioning unit.

If you want to use a company that is honest, reliable and quick to respond, this is your company…read more We contacted B&B after being put through hell for over three weeks with our home warranty company and the company they sent out when our a/c stopped working at the beginning of July. That company took over a week to even come see what the issue was, then when they finally did come they claimed the part of our furnace that needed replaced was obsolete and that we would need to replace the entire furnace. Well, we figured that's why we have a home warranty and assumed the warranty company would step in and do as it promised when we signed up. Long story short, after three weeks of that company and the warranty company going back and forth each giving us different stories and reasons as to why they couldn't get the job done we called B&B Heating and Cooling. Dave answered my call and came that same day. I explained to him our situation so he could have very easily kept with the story of the entire furnace needing to be replaced. Instead he was able to fix our furnace the very next day. We were literally shocked. He was not only kind but generous with his time as I know he had to squeeze our job into his very busy schedule. He was also honest with us about the age of our furnace and that it will probably need to be replaced in the next couple years, but being that he could readily fix the problem he did just that and let us know it would most likely give us a couple years to save for a new furnace. I cannot express how grateful we are to him and to finally have working a/c again. Thank you B&B Heating and Cooling!

So here is the down low, I am a first time home owner but I am not a handy woman, so when my a/c…read morewasn't working right I had no clue what to do. I didn't even know where the filter was. I called around to a couple places and was met with businesses who made me feel like an inconvenience for asking questions or ones who wanted to charge me an extra $40 for them having to use a ladder. There was also a place with an F rating with the BBB. Least to say I was definitely not feeling comfortable with what I was finding. Then I got this advertisement in the mail for BTU Comfort Solutions. They were offering a cleaning or diagnostic service for $69 so I decided to give them a call and see if they were going to try and bamboozle me as well. I spoke with Ann who was immediately pleasant and friendly, she did not try and rush me off the phone, instead she patiently explained the services they offer, answered all of my questions, and even told me she'd have one of the service techs explain everything in detail to me since I confessed I was pretty ignorant about the a/c. Something else that was great? Their price was their price. They weren't going to charge me $95 for 30 minutes then $90 an hour after that like some other companies. There were no extra costs unless I needed products like more coolant (freon). They also had evening hours (5-7pm) and had a spot open for the very next day! Day of there was an issue with my appointment time being delayed due to a longer work time at the appointment before mine and a lack of communication between the tech, the office, and me. So I was a bit frustrated in being hot, sweaty, and not knowing what was going on. I got a hold of Peter, the owner, and he sincerely apologized and explained what had happened. This was a fluke and did not represent how they normally do their business. Christian, the tech, finally showed up and did a thorough job of checking out my a/c unit, showing me where the filter was, and explaining everything that he was doing. Turns out my circuit breaker was not switched on and that was the problem. (I know, I know, I feel silly, but in my defense how was I supposed to know the previous homeowners turned it off? I know, still not a good excuse...). Ann called me the next morning to further apologize and to offer me a comp towards a service if I still wanted one. I declined since everything worked out in the end and my a/c was just fine. I even told her that because of how they handled things I would be using their company again in the fall for a yearly check-up of my furnace. Mistakes happen, what was important to me was that BTU seemed to be genuine from the start. They recognized their error, they still had their tech check out my a/c unit even though it was getting pretty late, they sincerely apologized, they didn't charge me, staff was educated on the importance of communicating, and they even offered a comp towards a future service! Good job BTU! You're alright in my book.

BTU came out on a Sunday and fixed my leaking A/C unit for a very reasonable price. Pete was great…read moretoo! He was courteous, efficient, and offered some helpful tips for maintaining my furnace better. I was so impressed by their service that I enrolled in their maintenance program, which also seems like a good deal. Great customer service at a great price! Highly recommend BTU Comfort Solutions.

I'm not a new customer. I think I purchased three units from this company , I've had a great…read morerelationship with Rieke family and they didn't have google review so I wanted to tell whoever sees it lol that it feels good knowing your A/ C and heat all year stay in good working condition and when I have an issue, they're always there to help me out. Thank you.

Well it has been over a month since Rieke has replaced our GEO thermal unit. The old one was only…read more10 years old and never worked correctly. We replaced it with a Climate Master unit. Our house has never been more comfortable, the unit is so quite and the air is actually cold out of the registers. The new unit is only half our story as we are so pleased with the installation also. The Rieke crew was great, they removed the old system and installed the new in just a day plus a few hours the day before. I can highly recommend them as we found them to be professional and personable. Thank guys for a great job!!!!!

Yesterday, Christian Paros, from A-All, came to our home to fix our gas fireplace. He was a very…read morenice young man. After 3 hours and 18 minutes, he apologized that he could not fix it the way it should be fixed. I just spoke to the owner, Sam Paros, to find out what happens next. He said his son, Christian, told him he had fixed our gas fireplace. After a few minutes of Sam telling me the fireplace was fixed, I gave up and said goodby. I was surprised he did not offer to come out and see the problem. I would not recommend this company to anyone.

This company is outstanding!!! Our air conditioner broke during the hottest week in the summer and…read morethey came over right away and fixed it. I was out of town and my 84 year old mom, who had just had heart surgery needed it to be cooler in the house. Sam, the owner, said he would get someone there as soon as possible to find out what was wrong and fix it. I would recommend this company to anyone. Thank you!

best ever hvac service, fast and reliable and honestly priced! They fixed my air conditioner very…read morequickly

Richard is an awesome heating cooling guy hes straight forward and doesnt try to perform work that…read moredoesnt need done . He installed a bath exhaust in my bathroom and vented out roof works great . He cleaned up before leaving and is very prompt he will tex you 10 to 30 mins before arriving . Hes a stand up guy a vetern as well Kudos Richard!

We were assigned HeAirCon by our home warranty company, HSA, to fix a problem with our outside AC…read moreunit. After recharging the unit with the addition of freon, as HSA required, that only solved the problem for a short time. HeAirCon came to house again, added more freon, but after further diagnosis, convinced HSA that we actually needed a new outside condenser & matching inside coil to fix the problem. HeAirCon did an excellent job installing the new condenser & coil and the required electrical work. We were very pleased with their work and professionalism and would recommend them to others.