Fair pricing for top quality, energy star rated, Trane products. Their installation was prompt and professional. Andy and his team run a smooth operation! Andy installed a 97% efficient, 85,000 BTU, Trane Furnace, and 13.8 SEER, A/C 2.5 ton coil. Furnace and A/C install was one day. They were on time and did a very professional installation within four days of our quote. Our 21 year old system was not reliably heating our home. We we're blessed with a warm fall, and especially blessed by the team at ARP! We received a high quality, quiet system, known for reliability and value. The tax credits of over $2000, make our new HVAC system even a stronger value! read more

Contacted ARP about installing a home generator. Andy was quick to respond and very precise in his estimating and spot on when it came to the delivery and installation. From the trenching for the gas lines to the electrical hookups, ARP did an outstanding job. Not an easy installation, Andy and his crew worked quickly and efficiently. No hidden fees or surprises, I cannot say enough about what a professional and efficient organization this is. So as opposed to trying, I'll just attach the photos of the work they just completed and let you see for yourself. read more

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So sketchy! The receptionist was loud, upset and talked over me, and avoided answering my questions. And $149 just to come out and diagnose the problem??? No way. read more

Looking for a backup home generator? ARP is the company to use. Two weeks ago they installed a Generac generator. Price was fair, the owner (Andy) & his installers were great and the unit was installed well ahead of schedule. We researched companies for our backup home generator and everyone was right - ARP is the go-to company in this area. read more

Compressor on outdoor unit failed, and ARP was super helpful in 1st checking with manufacturer on warranty coverage, and then was very flexible & helpful in recommendations on how to get things back up & running. Some other companies that I got quotes from were pretty "one size fits all". Andy & his folks were extremely professional & courteous also! read more

Our furnace stopped working on a Sunday night. We called ARP and they came out early on Monday. It was an older furnace and the parts were to be a several week wait. We requested quotes for a new furnace from a couple of companies and ARP came in line with other quotes and they were able to replace the old furnace the next day. They were very professional and a pleasure to work with. Our new furnace is a high efficiency furnace and very quiet. Andy and the installers were great, We recommend them 100%! read more

Have 2 units in our home, one ARP replaced in 2017. Another remaining from 1992 Called July 3rd when our old AC unit failed Despite hot weather and a heavy schedule, Andy came out first thing on the Holiday Very professional, courteous Can't say enough good things about Andy and this company since we started doing business with them 2 years ago AAA+ read more

ARP serviced my generator at an agreed price of $150 for routine maintenance. Generator had been working fine. Service call for agreed items took a little less than one hour. Tech noted a switch was bad and stated that this part is frequently replaced. He had one in his truck. It took 5 minutes to change the part. When he prepared the bill, I was charged $171 for the part. I complained the part probably only cost $30 and took 5 minutes to replace - why such an outrageous charge. He stated that was the price his company told him to charge. I later went on line and as a consumer could buy the exact part, same brand and part number, for $25. I called the company to complain about the outrageous upcharge for the part and was told the owner would call me back. It was 1 1/2 days ago and no call. Don't use this company ---unfair and unreasonable pricing for extras. read more

Heater shut off in the dead of winter. Called ARP because their tag was on the boiler for its last service call. Their very rude and condescending tech attempted to take advantage of the situation by claiming the boiler needed replaced. I specifically asked if it could be cleaned, repaired, or otherwise made to run without replacement. Their tech assured me not. They quoted a new, decidedly low-end boiler: $6k. I called for (2) other opinions. First competitor indicated the boiler could be repaired via a part replacement, second indicated the boiler could be cleaned. I also got quotes for a new boiler from both. Both quotes came in over 40% lower than ARP's boiler quote ($4.3k and $4.2k respectively) for the same model boiler quoted by ARP. I understand business costs very well, but a greater than 40% price difference stinks of dishonesty. Ultimately I went with the cleaning ($200 vs $6k? no brainer). The boiler was up and running the next day vs the week lead time ARP quoted me for their replacement boiler. Steer clear of this company unless you enjoy being ripped off. Their techs are dishonest and rude, and the service is substandard at best. Furthermore, I find it entirely reprehensible that a business would leave a family without heat in the dead of winter (8 degree weather) in the hopes of gouging them for replacing a heating unit that is perfectly functional. When greed drives the business model, customers are better served elsewhere. read more

My husband and I had heat and cooling Put in our upstairs. ( Before we moved in the Attic was redone into living space with no heat or cooling). They were awesome. Price was just right. Coustomer service was awesome. This year we wanted cooling for our downstairs. With how awesome they did last year we wanted to be repeat customers (May). Called them up and set a date to be qouted. Andy came out gave us a ruff estimate. He said he needed to talk to one of his workers to give an actual estimate and he will send him out that same week. Well a week and a half later I called them asking when this guy is coming. He told me he was sorry that they have been very busy. I understood. He told me the he would have the guy come out that week. I agreed. 2 weeks later still nothing. So I gave them another call Andy told me he was sorry that his father just passed away. I told him my condolences. He assured me that next week he would come out with the worker to finish the quote. Another 2 weeks goes by. At this time I am done I called to tell them we do not need thier service. I'm only giving them 2 stars because of the coustomer service we received last year. read more

We recently purchased a new furnace and air conditioner from ARP Heating and Cooling and we could not be happier. From the first phone call to set up an appointment for someone to come out and give us an estimate, the staff has been friendly and helpful. Andy, the owner came out for the first consultation and to give us an estimate. He was friendly, professional and did not try to sell us a system we did not need or want. The prices we were quoted were fair and competitive. Once we decided on ARP, they scheduled installation in less than a week. The installers were professional, neat (they cleaned up after themselves), and took the time to answer any questions we had. Donna in the office filed the paperwork for a Columbia Gas rebate and after I had numerous questions on a rebate for our thermostat, she even filed the paperwork for that for us! She also followed up with a phone call to ensure us that everything had been submitted. We even received a thank you note from Andy the owner, thanking us for the business. I would highly recommend ARP to anyone looking for heating and/or air conditioning! read more

These guys are great! My 27 year old furnace died right after Christmas. They came out immediately to try and help. The first time they didn't have the part needed to do the repair so they did not charge me for the visit. They came out the next day and we discovered the part was no longer made. They got the old furnace running until it could be replaced, again no charge. The technicians were very professional and polite. During the installation they showed up when they said they said they would and were very neat, and respectful of my home. The owner personally came to check on the installation. The owner was understanding and very helpful as was his office staff. I can't say enough good things about this company. I will be a customer for life. read more