This is a truly terrible company. Just plain awful! They had been excellent. This past winter the…read morefurnace malfunctioned and they quickly did a temporary fix until a warranteed part could be ordered in. Great service. Then Collins abandoned us. They never came back to do the needed full repair and would not return phone calls (even to Mr. Collins' cell phone). I tried for weeks, and was gaslighted the entire time. Two days ago I tried again for a different maintenance issue. Surprisingly I did get through, and they scheduled a service appointment for the next morning, but they never showed up. No phone call. Nothing. I tried calling them to find out what's going on, and their AI answering said we'd get a return call. Of course, that never happened. A once good company now terrible.

The install techs were fast and quality oriented and very kind. The cost for everything was very…read morefair. The owner is a great guy.

On one of the coldest days in January I called them them because my flames weren't firing on my…read morefurnace. They came within a few hours. They said it was a $89 service call . It would only be $39 if I needed a part. Within 30 minutes and a run out to his van ,the tech said it would be $380 in total. I was in a position where I needed heat. It took 2 minutes to install a $12 part which I bought at a appliance store the next day for a spare. I tried calling the next day to talk to someone about their price my calls were not taken, nor returned. Ide hate to see what they would charge for a $24 part from a appliance store. Highway robbery. I do NOT recommend this company.

Just don't. They came out to do estimate for a home warranty. Couldn't get anyone out for four…read moredays. My a/c made a loud pop and started hissing. My unit is a combo heat and a/c. He said the a/c portion was filled with oil and had lost all the refrigerant. Waited 6 days for them to turn estimate into the home warranty company. By this time it is 30 degrees at night and I have no heat because it is a combo unit. Warranty company denied claim because the estimate said they could not diagnose it because it was too cold out to run it. What? You can't run a unit filled with oil and with no refrigerant in it. Had to call another company that came out the same day that confirmed the unit was filled with oil and the compressor was shot. He didn't need to run it. Had an estimate the next day.

I am writing this review to formally express my deep concern and disappointment regarding S & S…read moreHeating, Cooling & Sheet Metal company's refusal to provide emergency service for a furnace they installed in my home in 2010. Despite the fact that their team originally installed both the furnace and air conditioning unit, when I called their service number on 10/23 /2025 I was informed that they would not dispatch a technician to address a complete heating failure--solely because I did not contract with them for the annual maintenance checkup. This decision is not only unacceptable but also irresponsible, especially considering the circumstances: * There is currently no heat in the home. * Two senior citizens reside in the household, both of whom are vulnerable to cold temperatures. * The forecasted temperatures for the coming week are between 40°F and 50°F, posing a serious health risk. As a home owner, I understand the importance of service agreements and preventative maintenance. However, denying emergency service to a long-standing customer--particularly one whose equipment was installed by their company--due to a lack of annual checkup participation is both unethical and contrary to the principles of customer care and safety. So, if you need to replace your furnace or A/C, I highly recommend you look else-where for a more compassionate company.

April 21 after noon my furnace stop working.Called S&S heating for help.After few minutes received…read morecall back and tech was on the way. He spent about 1 hr and we have warm home again. They install my crane A/C just want to say service is superb Never will call anybody else. Thank you guys. Albert Markiewicz

Technicians were amazing and service was very reasonable! Baz has always taken care of me over the…read moreyears!

So grateful for the referral . They came right away to…read moreinspect my AC unit and repaired on the spot . Jamille (friendly) on the phone, answers/gets back to you FAST . My tech was Matt and he was awesome, very professional and knew what he was doing . 5 Star service--Two thumbs up . The price was reasonable.

RTT was contracted by Ryan homes to put in my AC unit. We have had nothing but horrible experiences…read morewith RTT. My house is two years old and I am having issues with my AC unit, not for the first time, not the second, but the third time. First time they claimed my AC unit was bad so they replaced it, great! Issue wasn't fixed and came to find out the AC unit wasn't hooked up properly by a 220 line. Issue was fixed, and went a year without any issues. This year I go to turn my AC on and it sounds like someone is beating the crap out of it. Of course because we just hit our 2 year mark on the house nothing is covered but the parts, which sounds great in theory but not when I have to fork out over $300 in service and labor fees to fix the issue that I shouldn't have a damn issue with for a very very long time. No one is willing to work with us. They claim the part should be in within a few days and it now has been over a week waiting for AC to get fixed and the fixed date just keeps getting pushed to a further date. I have a 7 month old and a 3 year old having to sleep in a freaking sauna. DO NOT USE THIS COMPANY.

I have been waiting for about a week now for the owner to call me back to resolve the HUGE issues…read morewith their work installing 2 units. If I don't hear back soon, I will post the whole story. Jeff B

Today Mo came out to service my A/C. I had previously signed up for the yearly service, and this…read morewas my first servicing. Mo was fantastic. He checked the indoor functioning then cleaned and serviced the A/C unit. I watched and asked many questions. All the while Mo explained things as I asked. He was polite & professional but also very helpful! Brian & Amanda were the people I worked with on the phone. Again, very polite, profession and responsive to my needs/requests! I feel I'll have a long relationship with R J. They hire and/or train their staff very well!

The guys are great! We have used them many times and they are always professional and reasonably…read morepriced. They do a great job of listening to your particular goals, and offering options that are realistic. They schedule quickly and complete excellent work!

My air conditioner died, and since Original Donnelly had serviced my HVAC before, the call went to…read morethem. I figured if I was going to be bent over for several thousand dollars, it should be by someone I had a track record with. The service call took next to no time- when something's dead, it's not hard to figure out- and a call was made to their sales guy to come out and explain options the same day. The installation of the new one was scheduled for a week later. The team arrived earlier than promised, and the whole thing went smoothly. My sole complaint was that they tracked in mulch and mud and did not clean up after themselves. To sum it up, if you have to spend a boatload of money on stuff like this, Donnelly is not a poor choice. Just ask to borrow my broom next time, ok?

Arrived earlier than expected (I like sticking to schedules). Had no consideration for pets. No…read moregreetings, no handshakes. Another man showed up later that seemed to start calling shots and getting lunch orders, he did say hi, but then called me a house-sitter in my own home... Customer service was very poor, not personable at all. On a positive note, warrantees are good things.

Needed a plumber as soon as possible. Did some research. Wrote down 10 possibilities, narrowed it…read moredown to 3 and selected Green Home. Very happy I did. Have been very pleased with their professionalism throughout the entire staff, their honesty, and their dedication to customer service and quality. I will absolutely contact them again for further services I may need. Marilyn B.

I hired this company in 2020 to add an extension on the back of my house the sales man talked a…read moregood game but the quality of work is horrible. during the process I kept telling the salesman and owner Pat of my concerns but they just told me it would all be great when completed. i had to call several times after completion because when it rained it would rain in my house through the door and windows they put in. they had someone come out finally and he said the gutter system was installed incorrectly and he did something to repitch it. they didn't solve the problem and Pat stopped returning my calls. I have since had to replace the sliding glass door and windows with Window Nation and now my roof is leaking. I will need to replace that too. Be very wary of this company. I have pictures too!