Your typical two-level big box department store, filled with everything you'd need at home. Convenient direct access from outside parking lots to the store, without having to travel through the mall. Lower level is all clothing, and upper level is everything else. Not all counters/cashiers are open in every department currently. So you may have to walk around to find staff to help, or to pay. Currently there's a lot of clearance sales at this location. The shoe department has a BOGO sale! read more

Hudson's Bay - Buy One Get One Free sale! - Department Stores Near Me - Mississauga, Ontario

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The department store is accessible through both inside the mall and parking lot; which makes it convenient. I always come here to buy skincare products. Angela from Estée Lauder counter has always been so nice and helpful. She always update me about the latest promotions and helps me find the products suitable for my skin type. They also carry great collection of clothing and shoes. read more

Wow, so much merchandise here! And, lots of options as this place is filled with many stores within a store. The escalators were easy to get to as you moved up and down each floor. Finding helpful staff (except in the cologne/perfume area) was a bit of a challenge. The displays are modern and the place was very clean and tidy. read more

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Shiny coats of paint and lots of brands does not make for a good experience. I get that Bay has a lot of sales now to drive revenue and they're trying get ahead of all the black Friday deals. There are tons of staff in the cosmetics area spraying perfumes but the moment you walk outside that, it is a scorched earth barrenness. Sales people are rare and if you do spot them, they are literally running in the opposite direction and trying to avoid you. The other terrible thing is that EVERY cashier has at least 10 people deep lining up. I'm not sure what is wrong with the process but if you have this many people waiting constantly, thats a red light and I'm not buying anything. The sad thing is that this is a big reason so many people just walked out the store empty handed. Doesn't matter how many nice shiny pretty things you have to sell if you can't get your customers to buy it when they want it. read more

Hudson's Bay - Department Stores Near Me - Mississauga, Ontario

I'm here to look for a quality gift of men's fragrance. Now, there are several places that claim to stock authentic Giorgio Armani products but I would rather pay more just to be certain it's the real deal. Anyhow, I'm here at Mississauga's Square One Shopping Centre and the high margin/profit Beauty area is the showcase for Hudson Bay. It is bright, flashy and a designer paradise of brand names like Versace, Yves Saint Laurent, Gucci, Pravda, Dior... I think you got the message! There are certain departments within this huge store that you will most certainly find a sales associate on the floor willing to assist, the Beauty Department is definitely one of them. In other areas, you have to go looking for help. After a quick lesson on fragrance concentrations from highest (Perfume 20-30% lasts up to 8 hours) to lowest (Eau de Cologne 2-4% lasts up to 2 hours); Eau de Parfum 15-20%, Eau de Toilette 5-15% in the middle plus an even lower Eau Fraiche 1-3%, I decided on the Eau de Parfum price point. Now this is the added value a reputable store brings to my shopping experience! Armed with this knowledge, I will return to make a purchase because I have another priority to attend to. read more

Dear "Hudson's Bay", I hope this isn't unpatriotic, but your customer service at your Square One location totally SUCKS! (I am not talking about those ladies who assault you with perfume samples, they are in excess. They ALWAYS ask if you need help, even when you are just smelling bottles. I am also not referring to the men in the suiting department, they were quite impressive when I dealt with them last.) I am talking about those primarily middle-aged ladies who do cash in the men's department. Not only are they slooow moving, but your cash registers are somewhat hidden, and I am *convinced* some of them hide in order to avoid helping customers out. Especially with the Holidays around the corner, they have to learn to push through transactions more efficiently. I don't think I have ever seen slower cashiers in my life! I can say this with 100% certainty that customer service reps across the border at Macy's, for example, KNOW how to conduct their business. They sincerely ask if you need help and offer assistance when necessary. They seem to be more personable, but also quicker. If your business is doing poorly, please don't wonder why. Just look as to WHO you have representing your company. Sincerely, Stephanie. read more

Best location and everyone are so nice and helpful and I always find a good deal and great quality. So high recommend this place 10/10 :)

Went to clarins to buy a lipstick I bought before but this number was discontinued The sales lady was not a big help at Clarins. She kept saying this is the one. Same name but different number. I bought it but as expected not the same one at all. Very disappointed read more

This location of the bay is just as unorganized as any other. There never seem to be any staff around who can help, the racks are a disaster, and the cashiers are all hidden when you actually want to buy something. The staff at the beauty counters are helpful and pleasant, but the rest of the staff (if you can find them), don't seem happy to be there. The bay has some great brands and at times you can find some really amazing deals on brand name clothes, but it's kind of like winners - if you find it, grab it, because you'll likely never find it again. If they just organized the store and kept it that way, I think a lot more ppl would be inclined to shop there read more

I have ordered 5 items of clothing on Boxing Day to finally receive my shipment 3 weeks later only to find 2 of my items when I called customer support I was left on hold for over 40 minutes for a total for 70 minutes on the phone with them. On the phone the employee told me my order would be expedited and shipped within the nexxt 1-3 day's.....this was on 01/14/2020 it is now 01/21/2020 and I had to call customer service again. This employee told me that everything the last employee told me was a lie and he never processed the order so if I didn't makE this call I wouldn't get the order. I was on the phone for 27 min and on hold for at-least 20 min...I have now been promised the same thing as last so we will see what happens. I will never be ordering online with the bay again I urge you too be careful the next time you do. read more

These guys have uplift from being like sears to a high end shop... changing their quality and also adding Topshop/Topman stores along theirs. The collection is quite good now in all categories from cloths to perfume to makeup to jewelry and it goes on. I like the way how they revamped the The Bay as a brand and resold it to Canadian customer. Its quite big so you will have to search for stuff and if you need something its quite hard to find staff for any help unless you are in the perfume section. So check it out in Square one! read more

Brides I wouldn't register here. Real waste of time if you get doubles. If someone doesn't give you a gift receipt and you try to exchange it - they give you the last sales price. In my case trying to return a 50 dollar crockpot they tried to offer me 14 dollars... They used to have an awesome exchange policy. read more

Even thought it's a big store in the country's biggest mall, I always get the feeling that this Bay is neglected. It always seems low on merchandise and everything always seems to be in the wrong section or is a mess. It also always takes a bit of searching to find anyone who works there. I used to work for a company that did work for the Bay, so I know how high their standards are. Because if that, it's confusing why this location is in the state it is. read more

This is actually one of the bigger Hudson's Bay department stores that I have seen in Toronto. My girlfriend took a quick visit here due to the cosmetics section here is relatively large in terms of variety and she was instantly lured in to the tempting glitters and stalls that displayed all her favorite brands. Pricing is relatively similar to all Franchised locations within Ontario, that being said, I believe there was a sale this week where most shoes and boots had a 70% off savings. Though, truth be told, I see so many discounts and savings these days that I am pretty much immune to the gimmick of "buy more, save more". On a different note, that did not seem to stop a lot of people going in to check the place out and make purchases on it. Cleanliness was pretty good, though it seems like sometimes the women's section seems messy because people just throw things anywhere they can and without regards for others. Overall, one of the better organized stores in Square One and will come again. read more

Hudson's Bay - Department Stores Near Me - Mississauga, Ontario

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This is the parent company of Saks and Lord and Taylor. It sits somewhere in between the two. Good quality merchandise and staff without the high prices. Everything is always organized and on the occasion where a product isn't available it can quickly be shipped. The staff here are knowledgeable, personable, and available. The trifecta. read more

The Bay is expensive at regular price but they always have sales. I love that they have a selection of Tommy, CK, Polo, Under Armour, Jones New York, etc for men's apparel. They always have some good deals where they are close to 30% off plus with Bay Days you can save even more. However I've lost some love for this place since they renovated to 3 floors instead of two. Men's clothes are split between the 2nd and 3rd floor so you have to search both floors. read more

Pros- Good selection of women's/men's/children's clothing...reasonable prices...great sales and generous return policy if purchasing on a Hudson Bay Credit Card. Cons- for all Hudson's Bay Stores-- difficulty making a purchase when you cannot find a checkout- hard to locate floor staff- no where to price check so you have to stand in line to determine the price of a product. Overall- Yay I'm a fan but I have also started shopping elsewhere due to too many ordering issues. On line Purchasing - A disaster- not uncommon to get items not ordered--purchasing items stated in stock are cancelled too many times-- online items (especially colour) as described on the site, when received are different than colour ordered.....etc., read more

I'm not a huge fan of Hudson's Bay as service is inconsistent depending on where you go. They do however have great brands for men's clothing and regular sales. Having said that this is one of the better locations in southern Ontario. read more

Great selection, poor customer service. (If you can find anyone to help you). Store is definitely understaffed and staff seems poorly trained or perhaps overworked. Either way, I saw people putting down merchandise and walking out - presumably to spend their money elsewhere. Kinda sad as this should be a flagship store for Hudson Bay. read more

The Bay has the WORST customer service I have ever encountered! I will not be relying on them especially during this Christmas season after my experience with them. They lied to me, would not pick up the phone, kept me on hold for 1 hour and 30 minutes, and the store manager told me that they sell "mismatched shoes". I attended a sale they were having and had 6 shoes that I found a liking to. Unfortunately, I could not find the other odd to the shoes as the shoe area was a complete mess making it incredibly hard to look for the other odds. I had 3 different sales associates helping me. Each associate explained that they would place my shoes on hold and locate the other odd when they cleaned up that night. They stated that I could get the sale price for the shoes the next day because they could not find the other odd due to the mess. Entrusting them, I put my shoes on hold, gave them my phone number and left. The next day I called the store before making the trek back (as I live far) and no one picked up the phone. I was kept on hold, would bounce to the department -who didn't pick up, then to the customer service representative -who also did not pick up and finally bounced to the "Manager on duty" who also did not pick up. The manager's voice mail was also at full capacity so I could not even leave a message to be contacted back. The call would just end. After bouncing all over the place I tried called different departments. A women in handbags said she would walk over and hand my phone number to the sales associate in the woman's shoe department. A women called me back saying that they have no shoes on hold. I asked her to see if she could check again she said yes and said she would call me back in 15 MINUTES! I waited 1 hour and 30 minutes and no call back. I called the head office to see if they could help me. All that got me was the representative contacting the store manager. The manager then called me explaining that they had a sellout rate of 94% on the shoes and that they did have my shoes on hold (even after an associate said she did not). His reasoning was that people often purchase shoes with two different sizes. Last time I checked, the sale associates always double check shoes when purchasing so a store doesn't end up with odds. Why would someone buy a size 7 and size 8 shoe? Perhaps there are people with mismatched feet out there who can be the exception but I would not say that it is a majority of people who do this. I am to believe that out of the 6 shoes I put of hold that all 6 did not have a pair to them?? At the end of all this confusion, the manager simply offered me 40% off of a regular priced boot. What good is that when the original boots were $89 and on sale for 30$ not to mention I had 6 shoes on hold. Those were 6 different gifts that I now need to go back to get replaced. I am in this position because of misinformation given to me by your sale representatives. If they were honest and could not locate a shoe in their system from the beginning, I would not have wasted my time with your company. It is hard to believe this is the customer service you provide while stores like Topshop will order my size in store, online and ship it directly to my front door at no extra cost for the inconvenience. In closing, if you want unreliable, disorganized, untrustworthy, horrible customer service and be kept on hold for an hour and end up frustrated and disappointed go to the Bay! read more

my review is based only on the perfume counter. i had a great experience. i was uncertain on what scent i was going for..try something new or stick to what i know i like.. because if i spend over 100$ and hate the scent id be upset.. the lady at the counter was so helpful. and ive had nothing but compliments on my new perfume. she listened to what scents i liked. what i wanted to try and my age. she nailed it. great customer service. read more

WARNING - The Time Shop (Watch Repairs)! This post is specific to the watch repair area in The Bay. So almost exactly a month ago I took my watch in for a battery change. The sales associate gave me a quote of around $16 (which is super overpriced for what should have been a simple battery change but ok, I sucked it up). During the whole process (which they do in front of you behind a desk) I heard her grunting and saying under her breath "oh shoot" about 5 times (already a bad sign). She completed the change and gave the watch back to me. I looked at the watch and the second hand wasn't even moving, which shows me she didn't even bother to check it after she changed the battery. She simply said "oh then your watch is broken". Thankfully they didn't charge me anything which I'll give them some slack for. BUT: I was looking at my watch again and a piece on the face of the watch indicating the hour had totally fallen off and was moving everywhere inside the watch (behind the glass). I was incredibly upset. I told her she had messed up my watch. She inspected it to see if I was lying. She then said I would have to send it in for them to repair, no charge, it'll take 2-3 weeks. An inconvenience but what can I do at this point. So I got it sent in. 3 weeks later I called about the watch quoting the length of time that the associate told me and they said "there's no way the repair would have taken 2-3 weeks. It'll be another 2 weeks." At this point I just wanted my watch back, working or not, but with their mistake fixed. I finally got a call a week and a bit later, went in to pick up my watch and lo and behold they still manage to screw that up. I looked at my watch and inside, under the glass, I saw someone's arm hair or something that was stuck in there. I told the associate. She didn't care. I have heard many horror stories about this location after the incident. DO NOT GO HERE. There are many smaller and way cheaper stores that will do the same job with more quality, class and care. read more

Today ,I went to purchase some suits,dress pants ,shirts etc in the men's department . I did see some merchandise I liked and stood around looking and even trying a sports coat on . After several minutes I looked around and could find no one to serve me or make suggestions ,do measurements etc . I was ready to buy ,had my card with me ( that I hardly ever use ) but after a while I left empty handed . Too bad for the Bay because I went next door to Harry Rosen where the minute I walked through the door a young man greeted me and within one hour I had what I wanted and they had several thousand dollars that would have gone to the Bay . Oh Well ,I think I know why these stores are going out of business . Too bad for them ,no problem for me . read more