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    Simons

    4.3 (26 reviews)
    Open 11:00 am - 7:00 pm

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    Two iced macchiatos in front, an iced coffee in the back.
    Tania L.

    I usually come here for the clothing (to shop till I drop) but this particular visit was to specifically visit the Eve café, located on the second floor of Simon's. It's actually a very quaint and modern café, situated in the back left corner from the position you face when coming up the escalators. They have sofas and round tables, as well as a patio area with some umbrellas and comfy chairs. The café itself offers a variety of different foods. My friend got their grilled cheese, which typically comes with bacon inside and pickle on the side. Since he's vegetarian, he asked for it without the bacon and they kindly accommodated his request. We also got drinks - I ordered their iced macchiato, and while one of my friends got the same drink, the other got their iced coffee. He found the iced coffee to be slightly on the sweet side. My iced macchiato, however, was perfect. It was silky smooth, but still had a very rich espresso flavour. Not bad at all! Definitely an option to consider for coffee when in Square One :)

    Home section
    Danthanh L.

    I have been to the Simons in Montreal a few times and never really liked it much. Not my style. Surprisingly, I like this one at Sq1 better. Props to whoever the merchandise buyer is for this location. It is a mix of brands here. I've seen a $10 skirt and $20 dress on one end of the store and on another, I would see Comme des Garcons PLAY and other higher end brands. Also, spotted a bloggers brand here called Cupcakes and Cashmere. The person was a stylist I think for Lauren Conrad. Personally, I recommend checking out the accessories section, it's not huge but they have some unique brands. I had to do a double take when I saw Quay sunglasses! Been looking for this brand for ages and it's mostly available only online. The main floor is women's, swimwear, active wear and home (bedding/kitchen/pillows). The second floor is mens, customer service, and a cafe with a patio overlooking mall entrance. Good for people watching. Lol. I also spotted portapotty style change rooms for guys in the far end of the store. Kinda funny.

    Soup of the day, tomato soup
    Joy H.

    Note: this is a review for Eve Cafe located inside of Simons only I really adore this somewhat hidden cafe! The atmosphere is really bright and pleasant--lots of natural light through the windows! The staff are very nice and will deliver your food to your table. The food is actually quite delicious too! I got green tea, sweet potato fries, and tomato soup--the soup of the day. The green tea was served in a nice teapot with a tea cup for you to pour it in, although it was simply a tea bag steeping inside. I didn't catch the tea they used, but it's a really nice strong green tea which is right up my alley. It came with a variety of sugars on the side for you to use as well. I was most surprised at the sweet potato fries. I love sweet potato fries and these did not disappoint! They were baked but still retain a level of crunch on the outside. It also came with 2 dips: ketchup and tartar sauce. These are some of my favourite sweet potato fries--and for only $4! The tomato soup was a bit of an adventure for me--I actually don't like tomato soup very much. However, I wanted to try it anyways, in case it was just that I haven't tried the right tomato soup. The soup was VERY rich and had some genuine and impactful tomato flavour. It was a very thick soup, much like a tomato sauce, and had more salt than I am accustomed. As I would have expected, it was not really my thing, so take my opinion of it with a grain of salt. I did appreciate this tomato soup over many that I have tried in the past. Overall, Eve Cafe is a really lovely place to eat, relax, and chat. Great food and drinks and all at a very affordable price!

    Beside the new Sport Chek at the mall, near BCBG.
    Stephanie S.

    3.5* - Was gonna leave a 3, but this was just based on my faint memory of the downtown Montreal location. Truth be told, I haven't been there is almost a decade, so things could've changed! C'est d'accord pour maintenant. I described Simons to a friend as a less sporty version of Sporting Life, but after opening day's visit, it's NOT. First of all, a good chunk of the store are various house-brands like ICONE, Contemporaire, & others I can't remember. So it's smart for them 'cause they get to increase their profits by selling their own stuff. Second, the other brands weren't as high-end as I remembered from MTL. Their high-end section is a small fraction of the store, I'd say less than 1/4. And there wasn't much on the same calibre as you'd find at Saks/Nordstrom. To give you an idea of the labels, I saw Steve Madden, some Lacoste, Ray Ban (didn't see any nicer sunglasses!), Volcom, Vans, MM6, Jil Sander, Balmain, Alexander McQueen, Rebecca Minkoff, Acne, & they did carry less expensive, more casual brands of the high-end stuff. Bonus: It's HUGE, 2-storeys, the men's section is quite big (not relegated to a small corner in the back of the store), tons of staff, one-stop shop for a family, & there's even a café upstairs! Pricing is moderate-pricy, but not tres, tres sur la lune!

    Pork banh mi sandwich 11 dollars
    Geoff L.

    I was only here for about 45 minutes but had a chance to take a break at the 2nd floor cafe. French onion soup was microwaved and less than spectacular but my wife's pork banh mi sandwich was good. A much nicer atmosphere than in the chaotic square one food court. The fashion was amazing but I will have to come again alone on a weekday. Too many customers in my way! Way too much customer service staff but I understand since the store is still new. Can't wait to drop some serious $$$$$$ here!

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    Stocked up at Simons everytime I was in Quebec City - now closer to home! Choices and customer service a big improvement over the Bay.

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    Review Highlights - Simons

    Honestly, Simons is my favourite clothing store and I'm SO jealous there isn't one in downtown Toronto :'( I've gotten my entire family shopping at Simons now, haha.

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    Harry Rosen

    Harry Rosen

    3.3(3 reviews)
    4.4 kmEast Credit
    $$$

    I recently had a horrible experience at a suit shop downtown (I absolutely hated that place!), but…read morethen I decided to check out this Harry Rosen outlet that people online kept talking about. Long story short, the customer service (I was helped by Evan) was second to none. I felt like a king here. Not pushy at all, great advice in terms of fit, and I felt very comfortable. After experiencing the worst experience of my life at Tom's Place (used car sales men who sells suits), I was so happy to be here. Unfortunately, they didn't have my size, otherwise, I would have gladly paid an extra $400 just to buy a brand name suit with Evan. And surprisingly, the selection of suits (and other clothes and accessories) were very good! Although, they do carry "out of season" clothes, they're just as good as in season, especially with the prices. Definitely recommend checking out!

    The service here was garbage (in my case it was nil for nearly 30 minutes as I browsed for dress…read morefurnishings as the sales team cleaned tables around me without saying a word in my general direction nor to any other shoppers in my general vicinity). It wasn't until I came to the cash desk with an armful of pocket squares, socks, and ties that some guy scooped me up and, I'm sure, happily took the commission. The selection of merchandise is fine for most demographics, though Harry's is traditionally a more conservative bunch than their Holts counterparts. The outlet is no exception to that rule, just that there appear to be a lot more gaudy units in stock. I happen to like gaudy dress furnishings so we paired well in that regard. Heartland is a crap mall to begin with and I don't think Harry's Outlet brings much of anything to draw me back here.

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    Harry Rosen
    Harry Rosen
    Harry Rosen

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    Zara

    Zara

    1.6(25 reviews)
    0.2 km
    $$

    I dont think I've seen a store this messed up in a long long time... it was so bad, it turned to be…read moremore funny than anything. Sure Zara... $12 clothes! Yes it's a good sale ... if you could even find something. So many clothes were thrown about, nothing was in a place that made sense, and if you did want to buy something, the crazy part there was a line up of at least 16 people. Forget even trying something on... I think half the rooms had other people stuff from who knows when. Something tells me they're seriously understaffed. I find this store to be one of the smallest Zara in the GTA and with the most casual lower end items. Save your sanity and your dollars and head over to Yorkdale or Sherway. At least they dont look like a fashion bomb went off.

    I'm not surprised at the super low ratings of this store. Believe them, please. Avoid this Zara at…read moreall cost. As a matter of fact, avoid Zara completely. I'm done shopping here. ALSO, if you look at my reviews, I NEVER review retail places, but my experience was so terrible, I have to write a review. I was gonna go in on the horrible customer service I had here at the square one location, but it's been a few days and I'm choosing my words a little more carefully now lol. The person doing my return blamed ME for making her life difficult (actual words) because she got some sort of error message on her register when processing my return? She said verbatim "if you purchased it online, you should do an online return". Ummm ma'am, then why do they give us the the option to return online purchases in store? I'm exercising that option. As if I purposely went in that day to make her life difficult and put that error message on her computer? Mind you, I was being very nice and very patient the whole time, as I would never be rude to a retail person. She was just rude for literally no reason. We even had to ASK her to call the manager to see if maybe they could help. Like....wouldn't you think to call the manager yourself in the first place, if there's something happening on the register that you don't understand? Common sense is not so common. Anyways, a manager eventually came and was much nicer and much more helpful. So that was appreciated. Although upon arriving home and calling customer service to make sure a refund was in process, I come to find out it wasn't. *eye roll*. So now internal needs to investigate blah blah blah....ya I'm never shopping there again. Defs on my boycott list.

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    Zara - Complete and utter disaster zone

    Complete and utter disaster zone

    Zara
    Zara

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    Indochino - Entrance of Showroom.

    Indochino

    3.2(9 reviews)
    0.2 km

    Came here back in April for my wedding suit. Omar got me all measured up and hit on the ball. I…read morealso got appointments for my best man and groomsmen as well. Nothing but professionalism all around. This will be my second suit from here

    I had ordered a Premium Charcoal Suit on Jun 3, 2017, which was shipped on Jun 17, 2017 and…read morereceived on Jun 23, 2017. Since then, I have been dealing with the associates with alterations to my pants. The original pair which came on Jun 23, the inseam was pulled in way too much in comparison to what I had originally tried on during measurements. The pair of pants was unwearable. I brought it in for alterations to determine if there was enough inseam to open it. I had requested for them to open up the inseam to the fullest extent to see if this would fix the issue (as I have an extremely large hip and thigh area). I came back to Indochino about 2 weeks later only to find that the pants still didn't fit and that they DID NOT alter the pants to the extent of the inseam. At this point, I had requested for them to order me a new pair of pants because the original pair clearly did not have enough material for my legs to fit. They had promised me a new pair of pants will be arranged. I got a call a few days later for me to come back in, only to find the associate notifying me the pair of pants actually have a bit more inseam to pull out. Instead of ordering a new pair of pants like I had originally asked for, my time was wasted going into the store and to try on a pair of pants which I knew would not fit properly. After exhausting their options and repeatedly refusing to accommodate my request, they finally had no option left but to order a new pair of pants, which I had specifically told them to do WEEKS AGO! I had a wedding I needed the suit for on Saturday August 12, 2017, and had told them they better ensure my pants arrive on time prior to the date of the wedding. The wedding has past, and my pair of pants have STILL not arrived to this day! This kind of service from Indochino is completely unacceptable! I had ordered my suit WELL over a month in advance for a wedding and your associates continuously refused to attend to my request for a new pair of pants, causing delay and ultimately attending a wedding without the suit, which was what I had originally went to Indochino for in the first place! I am extremely upset and disappointed in the quality of customer service being provided by a company which prides themselves in their custom made suits.

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    Indochino

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    International Clothiers - International Clothiers

    International Clothiers

    4.0(1 review)
    4.7 kmEast Credit

    It's a good place to get suits for a good price, they seemed to be fine quality, average normal…read moresuits. Ofcourse for this price you aren't getting designer suits but they're surprisingly nice, needed some for a wedding this past summer and because of their sale deals it was really beneficial and lucky that I needed 2 for my sons, so we ended up getting discounts thanks to how many we bought. The sales seem constant, always having some sort of deal on so that's also good. The staff working was actually really helpful, I know nothing about men's clothes or suits and the man working there was very helpful in pointing out what a good fit should look like and all sorts of little details when my sons tried them on so I was thankful for his input. The only thing I would say is watch out on some things like the hoodies with the fleece on the inside they can be not so good quality, we got two of them at the same time we got the suits and they both shrunk in the wash which was probably my fault but it didn't say any special washing directions on the tag and one had started unraveling at a seam the first time it was worn so I had to sew it up a little tighter to ensure the thing didn't fall apart when worn, but that was for nothing as in the end they shrunk after a wash and were too small to wear anymore so had to be donated. The suits however were perfectly fine and I'd recommend to stop by and pick up dress clothes here if you need a suit and don't want to drop a lot of money on it, I certainly wasn't going to spend several hundreds per suit, when I needed 2 of them, on one wedding and no other purpose for them so I'm happy we went here and got them for a deal rather than going to Harry Rosen or something and spending 700$ per suit. Definitely not for just one wedding outfit!

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    International Clothiers - International Clothiers Heartland Town Centre

    International Clothiers Heartland Town Centre

    International Clothiers - International Clothiers Heartland Town Centre

    International Clothiers Heartland Town Centre

    International Clothiers - International Clothiers Heartland Town Centre

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    International Clothiers Heartland Town Centre

    Jack & Jones - Sherway Gardens Jack & Jones storefront.

    Jack & Jones

    5.0(1 review)
    7.3 kmEtobicoke

    A shoutout to sales associates: Diego, David, Hassan & the…read morerest of the staff for providing excellent customer service! Your reigning champions Great atmosphere, courteous, diligent, outgoing, pleasant staff. I've enjoyed my conversations with the staff. Excellent quality in apparel, jeans, tees are made with organic cotton. Hoodies, chinos, jackets, sweaters, vests, dress pants, etc. I'm a regular customer this is my favorite joint! The one stop shop for everything. I grade them: AAAAA +++++ in my book with well recognized work ethic. My appreciation for going the extra mile towards providing excellent customers service. 10/10: ***** ***** This is how to set the standard for raising the bar in the retail industry. I'm extremely proud to support & give them my business. I highly recommend this location!

    From the owner: More than 25 years ago, we set out to take on the world. We were just a few guys with our first…read morejeans collection and a passion for denim that couldn't be denied. Many years later, we're still just one of the guys and it's still all about jeans, but we've added a few more people to our team along the way. And yes, we know it takes more than a pair of jeans to cover a guy's wardrobe needs. So, we cover the full range from urban sportswear, casual classics and accessories. Basically, we've got it covered for every occasion you might end up in. That's why we like to think of ourselves as more than just a brand. We're brotherhood, a club, a community - bonded by denim. It's good jeans with good vibes. This is the philosophy behind our brand.

    Marla's - Zipper being lowered creating unflattering folds and the appearance of missing material

    Marla's

    1.9(20 reviews)
    0.3 km
    $$

    I recently placed an order for nearly $1,000 with this store for multiple dresses. For one of the…read moreitems, I followed the size chart because I was unsure of the sizing. Based on their guide, I ordered an XS; however, when the dress arrived, it did not fit at all, which suggests that the sizing chart provided on their website is not accurate. I received the package on Wednesday and contacted them the very next day by both text and email to request an exchange. Despite reaching out promptly, I was informed two days later that I was outside the return/exchange window, which is simply not correct. I was then asked to return the item at my own expense, even though I relied on their sizing recommendations when placing the order. After they received the return, I was told that I would also need to pay again for shipping the replacement item. At that point, after already spending close to $1,000 and covering return shipping for something I consider it wasn't my fault, I requested if the $20 shipping fee could be waived as a one-time courtesy. Unfortunately, instead of receiving a reasonable accommodation and understanding from this seller, I was told that free shipping would only apply if I spent an additional $250. This response was disappointing and felt dismissive given the circumstances. This experience has been disappointing. A small gesture, such as waiving a $20 fee, could have gone a long way in maintaining customer satisfaction and loyalty. I had just spent close to $1.000 on this store but they were not willing to spend $20 on me as a one time gesture for a client. As it stands, I will not be returning as a customer, and I will be sharing my experience with others. I didn't feel valued or appreciated so I am not returning.

    I've been a loyal customer of Marla's Fashions for around 4 years. In August 2023, my experience…read moretook a disappointing turn. If I could give the store 0 stars, I would. My sister's wedding is approaching, and I visited Marla's Fashions in early June 2023 to find a dress. I found a dress in a size 6 that was slightly too tight. I ordered sizes 8 and 10 in the dress. After 2 weeks, the 8 and 10 came and fit worse than the 6. We later learn the size 6-floor model was stretched out and the sales associates did not inform of us this at our initial point of purchase. Still liking the dress and with time to spare before the wedding, I ordered sizes 12 and 14 in July. The size 12 fit decently with alterations needed (tightening straps and making the zipper fall half a centimeter lower). I paid for alterations and they were supposed to be ready by early August. The company told us we should use their in-house seamstress as they are more familiar with the dresses. We trusted them. When I received the altered dress (in mid-August), it fit worse than before due to poor alterations (see pictures attached). The seamstress lowered the zipper so much so that it looked like there was a gaping hole in the dress, the elasticity was removed and the straps were not tightened. The manager was unhelpful, blaming us for not managing time well. The manager said that most people need 2nd, 3rd, or 4th alterations... but if your seamstress was good, this would not have to be the case. As we did not pay for the dress to look this way and because the seamstress removed so much material that the dress was unwearable and unfixable, we asked for a refund. We even offered to buy a different dress of theirs in the store that day or pay to ship in a new size 12 to have it altered elsewhere (contingent upon a refund). Both options were denied. The manager stated that it is their policy that refunds cannot be issued (note: their website says absolutely nothing about refunds being issued if the seamstress botches the job). The manager remained rude and uncooperative. The manager took a break mid-conversation and later refused to continue the discussion claiming she has other, more important things to do. The bookkeeper was equally rude, emphasizing the (non-existent) store policy. Feeling mistreated, we left the store empty-handed, without a refund, and found a dress at Esti Boutique on Avenue Road. Esti's customer service is phenomenal, the dress selection is gorgeous and the atmosphere is stunning as well. I could not speak of them more highly. Marla's, on the other hand? Well after this experience, I won't support Marla's Fashions due to their poor treatment of customers. And if you want to pay for a butchered dress with a premium price tag, go to Marla's.

    Photos
    Marla's - Straps not staying up post-alterations

    Straps not staying up post-alterations

    Marla's - Gaping breast cups because elasticity was removed from the back

    Gaping breast cups because elasticity was removed from the back

    Marla's - Marla's Carries Sherri HIll Dresses

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    Marla's Carries Sherri HIll Dresses

    Simons - accessories - Updated September 2026

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