Eric the electrician was very nice and completed the job, with two significant problems. One is the price. It costs $175 to install a light fixture that took less than 15 minutes to do. $700 an hour is not reasonable. The second issue is the office operations are less than professional. I had to call twice and leave messages before my call was returned. I also was not given a bill at completion of the work, but was told the bill would be emailed to me. it took so long to get the bill that my email address changed and I sent an email with my new address to the email address on Eric's business card. I never received a reply and eventually received a paper bill in the mail. This company is not paying attention to voice mail or email. I would not have made a second call, except that the company was highly recommended by a friend, who I found out after the appointment had had a groupon for a set number of hours of electrical work for half price (not nearly per hour what I had to pay). If I had known my friend had used a groupon, I would likely not have called the company, figuring that I would have been gouged to make up for the groupons purchased, which is what appears to have happened. Eric was very nice and did complete the job, which is why I gave two stars. If the work had been more reasonably priced, the company would have received 4-5 stars in spite of the office problems. read more