Place was clean, the food was as expected from these kind of places except the biscuit was horrid. Like an under cooked pale rubber mush. The service is where things go bad. Never offered refills on drinks. No one checked if we needed anything. From incorrect orders to waiting to get and then pay the check, this place fails miserably. Staff sit around or disappear as other posters have mentioned. read more

Epically disappointed! Go on a Saturday afternoon with my daughter for an early dinner, pretty excited to try this place, and there weren't many customers. We are waiting to be seated when a young girl comes up and says you can sit anywhere. It took 5 min for them to notice us just standing there. But here's the kicker...there were about 7 or 8 employees sitting at the counter doing absolutely nothing but chatting it up. So we went and tried to pick a booth which was semi clean. Please explain to me why I had to check for a clean booth when there were employees at the counter doing absolutely nothing? The place was filthy. No excuse. My daughter looked at me and said mom let's go. This place is nasty. So we picked up and left. No excuse for this. Where is management? Management 101 is to make sure your employees are always busy doing something. I just don't see this place staying open for long unless they get their act together. Hire people who actually need a job too. Looked like romper room in this place. read more

I love the food.....that said, the help needs a lot of help. It's just a very bad system. We have been there 4 times, twice alone, twice with our Grandsons. Food sits way too long before it is served, our server brought half our order, my husband asked for sugar free syrup.....she said sure, then went to take another order while his pancakes got cold. Our Grandsons never got their drinks until we asked another server. The hash browns came out after we were done eating. And worst of all...NO ONE SMILES. As a person who worked in food service for 32 years, there were so many mistakes made I can't remember them all. We will go back to see if the growing pains were worked out, but someone needs to step in and remind these workers..." if you look like you hate being here, your customers will hate being here as well" read more

I have been here a few times since it's near my house. Some waiters know me by now. Lately it's a mess! No hostess, you wait to be seated like 20 minutes, you wait over 30 minutes for eggs and bacon. Sit anywhere and send smoke signals to see if you get some service. It won't last long, they lost a regular customer and for a new place it's a big deal. Go to a dinner nearby instead. read more

I don't know why my few experiences here have been so good compared to most people on this website but they have been. I love this place! My sister and I had breakfast here once. I got the strawberries and cream pancakes combo meal and it was honestly one of my favorite breakfasts I've ever had! Last night, I ordered for pick up and was very satisfied. Plus, the staff is very nice! read more

I ordered the MVP breakfast. The grits were probably the best thing I got. The turkey sausage - horrible. The home fries - even worse. And on their website they advertise turkey bacon. You get to the restaurant they don't have turkey bacon and the server said that's the "down south" menu that's shown online. False advertisement. I'll stick to ihop for breakfast. No need to come back here. and if you've never been here, you aren't missing out. read more

This is my favorite place to eat in town. The staff is out standing and they are always helpful when I go. Keep being awesome guys. I will keep coming back for sure..... read more

Dont even bother, the service was horrible I had to ask for the manager twice ( showed up after the second time I asked for him. In his defense he was helping the kitchen push out orders ) Missing items from my order When I asked the waiter to pay attention he said I was being rude , ( he had forgotten my drinks And I still had food missing ) not even going to mention how long the wait is Long story short , manager tried help be taking One meal off the check . Sad part was the food wasn't that bad NEVER AGAIN !!! Because of service read more

This place was a complete joke. Walked in and it was dead I mean like not 1 person sitting down. Good or bad ? We'll see. 35 mins later.... yes 35 minutes for some eggs and hash... really ?. Food gets to the table and I get a strong smell of WINDEX glass cleaner.. ok weird. I take a bit of the cold hash and rite away I realize where the windex is coming from. The hash tasted like it.. at that point I decided not to eat anything and cut my losses. They took it off the bill and asked to speak with the manager. She said manager is not available. Yeah, ok I just saw him speaking to everyone saying that if they don't clean up he is taking all there tips. Yup taking there tips.. lol what tips.. this place is dead and the manager is oblivious to everything around him. Complete joke this place is. I would give zero stars if I could. read more

For the mixed reviews here I'm guessing we came on a good day. We were in And out within 30 minuets and the food was delicious. Our server was great and the place was clean. Will definitely return. I would strongly suggest better tasting coffee and making sure it's fresh and hot as that's the only part that sucked. read more

"My tooth hurts", is what my girlfriend said after we finished. We came to the conclusion that the food was way too sweet. My rating is a two star because I found the food to be way too sweet, the omelette was too soggy, and the tables were not clean. However, I recommend the place to anyone who likes sweets and cheap food; there is also strong feeling of community. read more

My son and I went for their grand opening. Short wait time, courteous staff, great food and prices. Cannot wait to go back.

Went here 8:00 am this morning to avoid mother's day rush. Fully staffed and only five tables. So I was excited to have a nice quiet breakfast with my daughters. We got our coffee right away and ordered. My daughter had a plain waffle and my other daughter ordered a pecan waffle. I ordered two sunny side eggs, with toast, sausage, home fries, and a side order of bacon. The breakfast took forever which I couldn't understand since it was basically empty being so early. Waitress never came to refill coffee and had to wait till food came to get more since she disappeared. When it came the sausage was burnt and cold, and the eggs were so runny, not cooked enough and still raw and slimy on top. They said I had to wait for the toast. Who eats sunny side up eggs without toast. When I realized they were still uncooked I asked them to please cook them more cause I can't eat them raw.. she took them and asked if I wanted them over easy. I didn't want to argue and I said sure. I started to share the pecan waffle with my daughter since I was hungry. The waffle was so overloaded with pecans there was hardly any waffle. When my eggs finally came they were over hard not easy, but the worst part was they gave them to me minus my bacon, sausage, hash browns, or toast. Are you kidding me? Is this a joke? I asked to speak to the manager. I told him everything that went wrong and this was a train wreck. It's still slow with hardly anyone in here and there is no excuse for this. I was a waitress for over 20 years so I'm pretty easy on criticism for a new place, but if I bought this franchise and opened over a month ago, I would want to know what needed improvement. All I got from him was I'm sorry we just opened up. When I finished complaining the table next to us called him over and was complaining also. I was so excited to like this place and come back for my favorite dish of chicken fried steak or biscuits with sausage gravy. I will not be coming back. I will stick with Saddlebrook Diner, always Spot On! read more

My husband and I were very pleased with our dinner here! The staff is very friendly, the country fried steak definitely hit the spot, the manager visited our table to make sure everything was to our satisfaction so we have no complaints. The floor could have been cleaned up where later customers were being seated but other than that, we will be returning to try breakfast. As a plus, Our whole meal was very easy on the wallet as well. read more

It was REALLY NICE AND CLEAN! Greatest staff for any grand opening (cool and collected under pressure), and many of them! Had the waffles, delish! Also had the "stuffed hash browns", and it was huge! EVERYTHING was prepped to order, not in big gross vats. A MUST GO TO! read more

I was there this past Sunday and was highly disappointed. There is no host and place was packed. They need a need to at least greet guest for potential wait time. When we sat down I order coffee which they brought instantly. We placed our order and it never came, only to be told more than half hour later that their machine ticket was not working. Our party of 4 immediately left disappointed and hungry. This place is new for our town and had high hopes for it. Will not be coming back unless they get their operations in line. read more

The anticipation of this Huddle House was high in our house. All of that excitement was gone after our attempted visit on a late Sunday afternoon. We assumed that there was going to be a wait, seeing it was a Sunday, and it was newly opened. The restaurant is small, and the seating was very limited. No host to greet you or even give you a reference on what to do. There was counter space open, when we attempted to sit there, we were told, 'you can't sit there now'. This was the only interaction we had with any staff, 6 wait staff that were immediately visible, within the 5-7 minutes we waited in the front. The restaurant is 'open concept' where the kitchen is exposed. This also let us see the going's on and the staff interaction, which was very poor and consisted of a few expletives in just the short time we were standing there. We were finally greeted by a young waitress, who in fairness seemed overwhelmed but friendly. She asked us how many in our party, we stated 2, and immediately another waitress came to tell the greeting waitress, 'not in my section I'm done.' When she attempted to explain a wait time, another waitress, or manager came to tell the assisting waitress that she 'needs to let these people know, that there is an hour hold on all food orders 'cuz the system is backed up'. We asked what does an hour hold mean, because there was open and available seating, and she explained that there was a lag in the kitchen and we would not get our food in over an hour if the order was placed. Not understanding that explanation, and with several open tables and even counter space, we left hungry and discouraged and confused. Super disappointed. We were really really excited about the addition to the neighborhood, but now it seems like a waist of energy. My suggestion: the owner should have a 'huddle' with this Huddle House staff and operations, and get this fixed ASAP. Will not be returning. read more

This is the best place to go. The food is so amazing and they have great prices for their food. The $5 deal is so good. It comes with a burger , fries and a drink. The huddle house is opened until 12 AM. There is an MVP meal and it comes with a waffle or a pancake, biscuits and gravy or home style grits, bacon or sausage, and eggs for only $8.49 read more

Food was delicious! The service fantastic! My family cane today for the first time for breakfast. We will definitely be back and also to try dinner. There was another table that we over heard the dinner is just as good as the breakfast! read more

Called & ordered 2 things for pick up. Worker said it would be ready in 15 min. Arrived and they asked for my order. No one bothered to tell me a status on it. Asked again after 5 min, and they told me to wait another 15 minutes. I just left because of the poor service. This wasn't my first time here. Total time since I called them to make my order: 45 min. Will not be coming back ever again. It's not worth the decent food. I sent an email to customer service and they offered me 2 free meals. Why would I ever go back? read more

Not happy with the service here very slow pancakes over cooked and server forgets your there.

So far. Slow! Not busy. 20 minutes. No food. (It's breakfast folks!). Food could be hotter. The cheese under the home fries didn't melt. The home fries could be crispier. Bacon was good. Meal was filling read more

I never complained about food but damn..I waited 35 minutes for a sandwich..it was burned.. the cook should be ashamed of herself.. i tell everyone to not waste their time here.. wow.. read more

This place seems to pump out a ton of delivery/pickup orders. Every time I go in there are loads of orders awaiting pickup from DoorDashers etc. I have never ordered for pickup or delivery since I prefer to just take a walk since it is so close to my house. When I usually stop in on a weekend morning it is not packed to the brim which is nice. The servers always come over after a minute or so to grab our drink orders and make nice early morning conversation. The waffles are my favorite item on the menu. The pancakes are a little too dense and heavy for my liking. The omelettes are delicious and the coffee never stops flowing. This place feels like a mom and pop spot instead of a chain. Sometimes it gets a little crazy so you might wait a little and sometimes it is empty but they seem to always be cooking up a million takeout orders. For now I will enjoy never having to wait for a table although I'm sure once people are out again in full swing this place will be packed in person. Good for them, bad for me, but worth the wait! read more

Absolutely horrendous experience! The store was not busy one bite but our food took almost 40 minutes to come out. And 1 person in our party of 3 got their food first and 15 more minutes til the rest of the food came out. Food was very bland and messy. Eggs were not even seasoned. Our check took almost 25 minutes to come out after we finished. Would not return or recommend. read more

This place is so slow .. the servers are nice but the food took forever to arrival be ... the portions are tiny ... will not return

Placed a takeout order over the phone. When they answered the phone they left me on hold for 10 minutes. Hung up and called them back. A kid answered...I had to repeat my order 3 times before she got it right. She told me the order would be ready in 15 minutes. Ten minutes later I left to pick up the order. When I arrive home and open the order I was Flabbergasted!!! The order of onion rings had 8 onion rings. I ordered 1 order of onion rings and was charged for 2. They were stone cold and small not even enough for one person. The 2 huddle burgers were suppose to have cheddar cheese on them but they had a cheese sauce ya know like a cheese whiz...YUK!!! But the portion of French fries was absurd!!! 14 skinny French fries...REALLY!!! And 8 tatter tots with the other burger. Everything was STONE COLD!!! I paid $22.00 plus a $3.00 tip for crappie cold food and bad service!!! If Huddle House is trying to pass themselves off as a cut above Diner...your NOT!!! I had better food at Newark airport. NEVER AGAIN!!! I will take my business to a real diner where the food comes out hot and the portion sizes are generous for the money I am paying!!! Terrible experience and they over charged me! read more

First time going to a Huddle house, will more than likely be the last. Arrived at the Garfield location around 8am on a Saturday. We were told to sit anywhere we would like. A few minutes later server comes to take order. I ordered the waffle platter with sausage. My BF ordered the chicken fried steak platter with two eggs sunny side up, hash browns well done and white toast. Sat there for maybe another 10 mins. Server says to my BF his comes with two sides, which we thought was weird since the bfast platter on menu did not say that. He opted not to take another side. Fast fwd to seems like 30 mins, food comes out. Mine was fine. My BF had CFS with brown gravy on top and hash browns. No eggs no toast. When asked where the eggs and toast are the server went up to the person cooking. The second server who apparently was doing the cooking at that time told us she did not make a mistake the server did, b/c she put in the order wrong. Instead of putting the CFS bfast platter she put in the dinner. The second server said she can put in the eggs. We choose not to do it. We finished the meal and the toast never came to our table. It sat on the heating counter the whole time we were there. The second server cleared our table and asked "aside from the mishap was everything else good?". We said it was alright but never got the toast. She informed us that the first server put in the toast incorrectly and burned it so she had to make another set and told that server to come back to get the toast. She then looked back and toast still sitting in the heating counter. No one came over after that. for 15 mins we sat waiting for our check.Long story short I will not be coming back to this huddle house or perhaps any other location. Very disappointed. read more

The food is great here but we came here on a Sunday morning and they weren't really prepared. What I mean is, they didn't have any fruit and they didn't have any turkey bacon. These are two items advertised on their breakfast menu. read more

Been there a few times....always gave the place the benefit of the doubt but its usually the same issue with this establishment. The food is ok not great. How hard could it be to make breakfast!!!!!!. Its the management and service issues which really lack in this place. I'm don't intend to go there ever again. Going back to the old-style diners.... This place doesn't even deserve a 1 star....Don't bother going.... read more

Unfortunately I can only give this establishment one star. The first visit for me made me very sick. Being from the south I was so looking forward to this restaurant since southern food is hard to find in New Jersey. I gave this establishment a second chance for breakfast today and ordered a simple eggs and bacon platter. I ordered my eggs over medium but was served eggs that we're so undercooked. The white of the egg was so raw that they were transparent. By the time the server came by to check on us my husband had already finished his food. I did mention to her that my eggs were very undercooked, which she agreed with. Hope this review helps others but mostly hope that the restaurant staff reads this to realize their mistakes and they'll correct them for future guests. This place needs to close and go through more training. read more

I recently was at Huddle House in Garfield. We had to move our booth since there was so many ants under this booth. The staff were standing at the counter on their cells . My silverware was dirty even if it was wrapped up in a napkin. I placed my order and got my runny eggs 15 min later. I said no runny eggs. I had to wait another 10 min for a new plate of runny eggs again. I was mad.I saw my waitress with bucket and brush going in the bathroom. Guess it was her day to clean the toilet. Glad I got my meal first . I was late for work. The place was not empty but it took so long to get my lunch and the place was dirty . NO one cleans under the booths. They need new cooks and new waitresses. AND TAKE THOSE CELLS AWAY FROM THEM. Glad I did not order a waffle . Saw the mess at by the waffle makers. I will not go here again with my friends, we just moved to Garfield read more

Well..I walked in and the place had a smell of a septic tank..I was greeted at the door and I asked about the smell.. the server said she will check with management and said seat yourself. .I know this is a southern based company but that type of service does not work around her.. Meanwhile tables are filthy,I hear arguing in the back area. . Staff sitting at the counter. One table in the place eating. Then I see a lady walk out from the back I am guessing manager .. start yelling at the staff for not doing anything. She made a scene. I walked out. I was in the building for all of 3 minutes and it was an absolute mess and a horrible run restaurant. I would not bring my worst enemy here. Oh and I never found out about the smell. The manager lady was still yelling when walked out and never even said hello and had no care guests were in the building. At least hire staff that knows and understands hospitality. As from what I saw that manager really needs a lesson in etiquette and professionalism. read more

Wish I could give it a zero stars, waited about 10 mins for coffee,waited over 30 mins for the food, it was cold and one plate had a hair in the eggs. Never again read more

Went here on Mother's Day it was so empty and all the kids working there was horrible!! Loud ghetto conversation. No refill on drinks yet rushed to give us the check. Fake Waffle House! I WILL NEVER RETURN!!!! read more

As per response from Michael G., my fiancé and I gave your establishment another try. And fail yet again. We opted to give the Huddle House another try by simply ordering a take out order of milkshakes. The girl who answered the phone seemed very confused and unknowledgeable to start with. Placed my order which I was told would take ten minutes (for 2 milkshakes mind you). Went to pick up 15 minutes there after the orders were still not ready and not to mention on a Friday night, the place was basically empty. Why two milkshakes cannot be expedited in a timely manner I cannot answer. We than followed to pay with the $20 gift card that we were given by what I assume was a district manager on there second "grand opening" last Saturday, due to our first horrible experience (I had checked the balance prior to make sure the funds were available which they were) and was told that the gift card was not working repeatedly. At this point we did not even want the milkshakes and went to walk out. Too much of a hassle for something so simple. The staff on hand told us to "just give them the gift card and take the milkshakes" when the card would've still had a remaining balance on it after this purchase. Milkshakes were extremely liquidly basically was like drinking flavored milk. Half of the take away cup was filled with what tasted like cool whip. Not appealing at all we did not even drink them after trying them. Threw them away. Keep your money from the gift card huddle house. At this rate your establishment won't last very long. My suggestion would be to hire waiter and cooking staff who actually practice the morals your business claims to portray. Will NEVER return here. Consumers do not waste your money here. read more

I received wonderful food and service. Very happy and pleased. I had a yummy breakfast and superb dinner tonight. So happy to have this restaurant in Garfield. I wish you guys lots of success. read more

I called in to order and was instructed that I had to order via Uber eats or Doordash. I used Uber eats once before so went with that. For some reason, I was unable to order using that so I downloaded doordash. I ordered the waffle platter no butter with egg whites cooked well done and turkey bacon. It took 2 hours for me to get my meal. Then to make things worse, the food was ice cold and my waffle was soaked in butter, literally soaked (I lifted the waffle and butter came pouring from the soggy waffle) and instead of turkey bacon I was surprised to find sausage and super runny eggs. I called customer service and asked if they could place another order. I asked if they can make another note saying to cook the egg whites well done and not to add butter on the waffle.This order took another 45min-1 hour to get to me. When it finally came, the eggs were cooked for less time than the first order (literally half liquid) and there wasn't any meat. The waffle however was perfect -_- I called again and they sent another order that took another hour. Eggs were cooked a little better but waffle had butter on it. At this point I was so far beyond livid and gave up. If I could rate 0 stars I would. When I spoke with the manager at huddle House, she was the rudest people ever. Not worth spending money at this location. Worse ordering experience I ever had! read more

this place is very poor. first got over cooked eggs.then we got almost raw eggs as replacement.the manager say sorry for the cook but he was the cook.they need to get real cooks and real manager and server"s . read more

I was excited to try Huddle House until I actually went. It was a rainy Saturday so I decided to get take out for my son and me. I walked through the door and immediately felt like I was a burden. I asked someone who was waiting if I had to wait to be seated and he said yes. A woman finally acknowledged me, walked up to me and said it would be a 45 minute wait. I told her I was there for take out and she said it didn't matter. The way she spoke made me feel that my business was not welcome. It took a while for me to get a menu then a while longer for someone to take my order. While waiting for my order to be "next in line" to be prepared there was total chaos in the place. People who were there for sit down were told they couldn't be seated, although there were empty tables, because the staff was behind. I don't see why they had to stand at the door instead of being seated with a cup of coffee and a menu to look at. When I asked to see a manager, the woman who originally greeted me said she was the manager! Wow! She was so unprofessional. I wonder if this is her first manager position. A couple walked in that she knew and they were treated very well. They were seated almost immediately and when someone the couple knew walked in later, they were seated before guests that were there first. The food was good, especially for the price, but the staff leaves a lot to be desired. I highly doubt I'll go back. I can get take out at a bagel shop a lot faster, friendlier and MUCH more welcoming. As for my order, good thing I checked it before I left! They didn't include toast! SMH read more