Ben at Custom Auto is one of the kindest human beings I have ever encountered. As a women who knows…read morevery little about cars it has been intimidating and frustrating when I have needed to get my car serviced or just get advice on potential services for my car. Ben has changed this whole dynamic for me with his honesty and knowledge. Trust Ben. Go to Custom Auto. You won't regret it.

Had our jeep Repaired there, within 2 weeks it had to be trailered back to them to repair damage…read morecaused by them not tightenling a bolt. They didn't stand behind their work and overcharged for the new radiator. we did supply parts, unfortunately one of injectors wasn't replaced by shop(we recently paid $400. at another shop to replace it...it was in a very hard to reach spot) the ruined radiator should have cost $80. custom auto charged $600 plus labor because hub bolt went through radiator. Disappointing

Tripled the cost of a window motor. Enough said!! Won't use him…read moreagain!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Finn Electric Auto Aberdeen WA Very rude service my car has…read morebeen sitting outside the place for couple of weeks the staff told me they have no answer as to when Alex will be able to work on it should of told me that before towing my car there. No paper work No office desk No customers always told Alex is out test driving a car every car that is there has not moved since the day my car was dropped off there DO NOT TAKE YOUR VEHICLE TO FINN ELECTRIC 2024.

Excellent service! The staff was friendly and helpful. I would highly recommend them.read more

In the days where everything seems to be costing more. Andy's was a wonderful surprise. The cost…read morewas fabulous and the customer service was outstanding.

Gordon's Service is a hidden gem in coastal central WA, and the owner, Norm, is a National…read moreTreasure! We drove up I-5 in our VW Vanagon in one of the most brutal heatwaves in memory. The cooling system started to glitch out (fan not kicking on, and therefore overheating when not moving). Did a quick search from the road, and called ahead while limping in. When I explained what was going on and asked if he could look at it in the morning (the day before 4th of July and everyone shutting down from Thursday-Sunday), he didn't miss a beat, and said, "Yeah, we have those parts." I had it at the shop at opening, and his team dove right in. Found and replaced a cracked coolant expansion tank, replaced a sensor, confirmed fan was working, filled and bled the coolant system, and then I got to go on a ride-along test ride with Norm, who gave me a master's class in Vanagon voodoo. He has been a VW mechanic since he was 15, and his love for restoring and keeping these things going is infectious. Gave me his card and said call if anything came up, and when the van overheated again idling near destination, I called him again. He agreed to meet me back at the shop on Friday (the 5th, a day he had planned to have off). He went at it again, and this time discovered the thermostat wasn't opening, so no coolant was flowing to the radiator, and so would not get hot and kick on the fan. He replaced the thermostat, and ran it through the paces to make sure it would behave this time. He saved my bacon, and got family safely back on the road. A fount of knowledge, a love of classic car culture (hosts a car show every year), great mechanic team, and super fair pricing. Even if I don't need a thing, next time we're in town, I will be stopping by to say hi.

TOP NOTCH outfit. I…read morehad a noice coming from my engine and in 10 seconds, the man new exactly what was wrong and gave me a price to complete the repair. The parts had to be ordered and 3 days later I dropped off my Nissan Pickup and they completed the repairs in 2 days and charged me less than originally quoted. 2 other auto repair places in town wanted to charge me $200.00 to just bring in the truck and Gordons charged me $267.00 for the entire job which included 3 parts and labor. I was a real customer and I give bad reviews to some businesses but this place is a place you can trust.

Most Professional, Most Honest, Best Priced Automotive Shop in Grays Harbor! If your car needs…read morefixed.....take it to Danny's!

We had a flat tire on our RV just outside of Montesano. My husband called Danny's and they said to…read morebring it in and they would put the spare on. As soon as we pulled up they got right to work on it. They had to work really hard to get the spare loose, then ensured the spare tire post was secure. When my husband asked to settle up the owner said it was on him.... so AWESOME. LOVE small town customer service.

Went here for my first time to get my oil changed and will not go anywhere else after this. Colin…read morewas incredibly helpful with explaining an assortment of other issues I've been having with my truck that I was aware of but didn't know the exact nature of it. I feel it's hard to find a reliable and trustworthy shop and this place is it. Fantastic customer service and great work done. 10/10 would recommend this place to any and everyone!

Very friendly, genuine people! I stopped by to get a minor repair and they were accommodating and…read morequick. Seems like an honest and hardworking place. I don't normally leave reviews, but I'd highly recommend this place!

We've had multiple vehicles serviced here including the 2022 MachE we bought. Great service and…read morestaff. Always take care of us b

Kudos to Artie in the service department, we've taken my jeep to a service department at another…read moredealership 5 times with a fuel smell in the cabin, it's a 2023 wrangler with less than 7000 miles. We couldn't drive it because of the smell. Finally I can enjoy driving my jeep! Thank you so much for taking the time to find the fuel leak and fixing it

had a great experience with Five Star Toyota in Aberdeen, Washington, and wanted to share a quick…read morereview. My salesman, Gary, was courteous, polite, and clearly worked hard to get me the best deal possible. The pricing in Aberdeen seems very competitive--honestly some of the best I've seen. They made a real effort to put together a deal, and although we ultimately didn't come to an agreement, that was more on me for aiming a bit higher than they could go. Their offer was already quite strong, so I have no complaints there. Throughout the entire process, I was treated with respect and professionalism. I'd definitely recommend giving them a try if you're in the market--they're a dealership that genuinely works to earn your business.

Buyer Beware - Disappointed Long-Time Toyota Owner…read more I have driven Toyota vehicles my entire life. Every Toyota I've owned has lasted over 300,000 miles. I trust the Toyota brand deeply, which is why this experience with Five Star Toyota in Aberdeen has been so disappointing. We needed a reliable vehicle for farmers markets and decided to purchase a used 2015 Toyota Sienna from Five Star Toyota. The van had been their dealership service vehicle. They had two 2015 Siennas--one still in use and one that had been parked on their lot for about three years. Before purchasing, I specifically asked for maintenance records and was provided them. The battery had died due to sitting unused and was replaced. Most importantly, Service Manager Jayson Lockett told us there were "absolutely no leaks." That assurance was critical in our decision. In hindsight, there were warning signs. The salesperson even said that if he were me, he wouldn't buy this vehicle. I assumed he was referring to cosmetic issues (scratched hood paint, cracked leather seats, peeling rubber trim, etc.). I trusted the dealership's reputation, awards on the wall, and what I believed was the integrity of a large, established business. Shortly after driving the van home (a 3-hour drive), I discovered oil leaking onto my driveway. Two independent shops confirmed two separate leaks: * Axle seal * Timing cover gasket I made multiple 6-hour round trips back to Aberdeen. They repaired the axle seal after negotiation. For the timing cover gasket, dye was added. Later I was told the leak was just a loose drain bolt from an oil change elsewhere and that it had been "fixed." I was told it only counts as a leak if oil drips to the ground -- yet when I placed cardboard under the van, it continued to drip. After three long trips and extensive communication, I negotiated directly with the owner, Allen Erickson. He agreed in writing to reimburse $1,000 as goodwill if I completed repairs locally and signed a release. After I requested the goodwill release for signature, communication stopped and I have not received the reimbursement. The timing cover gasket repair estimate is over $4,000 at the dealer and about $2,800 at an independent shop, meaning I still need to invest a significant amount out of pocket. I understand used vehicles are sold as-is, and I accept that I cannot prove the leaks existed before purchase. However, it is difficult to understand how a vehicle described as having "absolutely no leaks" developed two separate leaks immediately after I drove it home. After multiple 6-hour drives and months of communication, I no longer wish to spend more time pursuing this. I am writing this review so others in the Aberdeen community can make fully informed decisions. I trusted the dealership's reputation and assurances. Unfortunately, my experience did not reflect that reputation. I hope future buyers carefully inspect any vehicle and obtain an independent inspection before purchase.