First time customer and I was very impressed. Staff was friendly and professional. Costs were…read morereasonable. Car wash was a nice bonus. I'll definitely be a regular. Thanks to everyone at B&B.

Came to town from Grayland to run some errands and realized that my SUV hood wasn't fully closed. I…read moreput new wiper fluid in before heading out and thought it was shut all the way. It was latching but not fully closing. Realized this mid errands and panicked and looked for the shop closest to me with the best reviews. I came into B&B Automotive in a panic. The man at the front desk was so kind and promptly asked one of his mechanics to come out and take a look. The mechanic was amazing and kind and messed with the latch a bit and got it to work! He mentioned how it can get rusty and to WD40 it to avoid this in the futures. Quick, easy and so helpful. Often, as a woman, I get talked down to or ripped off at places like this but I was treated with so much kindness and respect. Would highly recommended.

Great service, affordable price, friendly, and even took pictures of the ball joints so I could…read moreunderstand what was going on. Highly recommend. Thank you Mikey and your office gal

Had issues with my truck starting up and thought I had a fuel pump issue. Brought my truck in told…read morethem what the issue was they got my truck in the same day. They did a through diagnostic found out I had a spark plug issue. They kept my truck for a few days still testing it for the start up issue I had. Truck is running great now. I really appreciate the work done on my truck here they are friendly and will work with you if needed the lady working the front desk is awesome she made everything easy. They also had pictures of the bad sparks plugs they took out showed me all that stuff as well. Highly recommend this place!!

In the days where everything seems to be costing more. Andy's was a wonderful surprise. The cost…read morewas fabulous and the customer service was outstanding.

The staff at Andy's in Elma saved an old lady's day on Friday October 10th. I was driving my…read morehusband's Silverado when I realized I was having an oil emergency. I was helped by a young man that agreed to help me. The oil was gushing out of the oil filter, he directed me to Andy's. What a God's send! I pulled into Andy's and they immediately helped me. Calmed me down while cleaning up the mess my truck was making. They got right to work and fixed my problem and sent me on my way. They did allow me to hug them but I truly don't think they know how much I appreciated them. Their kindness and professionalism will never be forgotten. I can't recommend them enough! Thanks guys!

Had my car all day, told me to drop it off in the morning. I hadn't heard anything by 3pm so I…read morecalled. RJ said "oh we haven't had a chance to look get to it". I wondered why I had brought it in 6 hours earlier. RJ called 2 hours later said he needed me to leave it. 3 things needed fixing. By 5 pm the next day only fixed 2 of the 3 minor repairs and charged me over $500. I won't go back.

These guys have always been nice and informative about whatever problem you come into them with…read more I've taken my car here several times and so far my experience has been a positive one.

Ben at Custom Auto is one of the kindest human beings I have ever encountered. As a women who knows…read morevery little about cars it has been intimidating and frustrating when I have needed to get my car serviced or just get advice on potential services for my car. Ben has changed this whole dynamic for me with his honesty and knowledge. Trust Ben. Go to Custom Auto. You won't regret it.

Had our jeep Repaired there, within 2 weeks it had to be trailered back to them to repair damage…read morecaused by them not tightenling a bolt. They didn't stand behind their work and overcharged for the new radiator. we did supply parts, unfortunately one of injectors wasn't replaced by shop(we recently paid $400. at another shop to replace it...it was in a very hard to reach spot) the ruined radiator should have cost $80. custom auto charged $600 plus labor because hub bolt went through radiator. Disappointing

Every time I've needed repairs done they have been honest, fair, and helpful. Not to mention…read moreworking quickly and effectively. Very grateful for their assistance!

I had my transmission in my F150 replaced by OFA. I dealt with Paul. The cost was around $6k which…read moreI found reasonable when comparing the cost. I was also in Iowa at the time. Once repaired it set at my house for 5 months. When it was finally driven the tranny slipped. I called Paul, I was still in Iowa. There was a leak in the fluid. He came over the next day. Had it picked up. Repair it at NO additional cost and returned it. I'm very happy with the communication. Standing behind the work and professionalism. I will recommend them and if I need service I will use them.

Most Professional, Most Honest, Best Priced Automotive Shop in Grays Harbor! If your car needs…read morefixed.....take it to Danny's!

We had a flat tire on our RV just outside of Montesano. My husband called Danny's and they said to…read morebring it in and they would put the spare on. As soon as we pulled up they got right to work on it. They had to work really hard to get the spare loose, then ensured the spare tire post was secure. When my husband asked to settle up the owner said it was on him.... so AWESOME. LOVE small town customer service.

Gordon's Service is a hidden gem in coastal central WA, and the owner, Norm, is a National…read moreTreasure! We drove up I-5 in our VW Vanagon in one of the most brutal heatwaves in memory. The cooling system started to glitch out (fan not kicking on, and therefore overheating when not moving). Did a quick search from the road, and called ahead while limping in. When I explained what was going on and asked if he could look at it in the morning (the day before 4th of July and everyone shutting down from Thursday-Sunday), he didn't miss a beat, and said, "Yeah, we have those parts." I had it at the shop at opening, and his team dove right in. Found and replaced a cracked coolant expansion tank, replaced a sensor, confirmed fan was working, filled and bled the coolant system, and then I got to go on a ride-along test ride with Norm, who gave me a master's class in Vanagon voodoo. He has been a VW mechanic since he was 15, and his love for restoring and keeping these things going is infectious. Gave me his card and said call if anything came up, and when the van overheated again idling near destination, I called him again. He agreed to meet me back at the shop on Friday (the 5th, a day he had planned to have off). He went at it again, and this time discovered the thermostat wasn't opening, so no coolant was flowing to the radiator, and so would not get hot and kick on the fan. He replaced the thermostat, and ran it through the paces to make sure it would behave this time. He saved my bacon, and got family safely back on the road. A fount of knowledge, a love of classic car culture (hosts a car show every year), great mechanic team, and super fair pricing. Even if I don't need a thing, next time we're in town, I will be stopping by to say hi.

TOP NOTCH outfit. I…read morehad a noice coming from my engine and in 10 seconds, the man new exactly what was wrong and gave me a price to complete the repair. The parts had to be ordered and 3 days later I dropped off my Nissan Pickup and they completed the repairs in 2 days and charged me less than originally quoted. 2 other auto repair places in town wanted to charge me $200.00 to just bring in the truck and Gordons charged me $267.00 for the entire job which included 3 parts and labor. I was a real customer and I give bad reviews to some businesses but this place is a place you can trust.