Positives: fast, reasonable prices, and got me in. Fully competent. No hard upselling of services…read more The myeh side is that the customer service experience left me wanting. They were low energy, not informative. I guess I'm just used to a bit more "enthusiiasm" and hustle.

they ripped me off !!!My oil change was 90 bucks but they used 4 quarts of oil and refused to give…read moreme the last quart I paid for.I bought the gallon container.Scam scam scam if it happe to be it will happen to you.

They've handled my repair needs for the the past few years. Always up front about the cost, and…read morealways friendly no matter the occasional rude customer.

Went there this afternoon after my boyfriend called in advance to confirm that they did…read moretransmission fluid services and oil changes. They not only said that they did these services, they even gave him a price quote. They not only didn't do the services their boss said he would not do the services because I repeated a comment I had heard my boyfriend about my truck shifting hard or hard to shift. I personally think that is a matter of opinion.This place suggested I go up the road, lol!!! I did... and got excellent service and they weren't mean spirited like the owners here were! I wouldn't use this place if you paid for it. Sincerely.

Class A Company & Service. I live 75 miles away, when my…read moretruck started making some troubling noises I did some brief internet research on B&B and decided I would go ahead & trust them to diagnose & repair my truck instead of spending $800.00 to have it towed home. Everyone was very friendly & professional, work was performed timely and I was on my way! Unfortunately we experienced some parts failures. I was able to make it home safely and when I contacted B&B they referred me to a local shop that I could take it to in order to evaluate my concerns. When they discovered that my bearings had failed, they towed my truck back to Aberdeen went through replaced all damaged items and personally delivered my truck back to my home the next day before 5 PM. B&B warranties their work for 3 years or 36,000 miles They don't just say it they mean it! I'm very satisfied with their work, their service and would recommend them. No one is perfect, vehicles are mechanical and they can fail at any given time, but a company who stands by their work and takes responsibility when things go south is very rare these days!

First time customer and I was very impressed. Staff was friendly and professional. Costs were…read morereasonable. Car wash was a nice bonus. I'll definitely be a regular. Thanks to everyone at B&B.

These guys are are awesome!!! Honest and they won't rip you off. May have to move here to get my…read morecar worked. Very professional. No Shuck and Jive. In a bad situation and they got job done. Steve SF

Careful of the tweeker they have working there have had tires "balanced" by him and he will beat on…read moreyour rig like it owes you bucks

He half ass didnt do nothing but suggestion and the basics very dissapointed 400 later and no…read moreresults this guy is a fucking joke and f*#@ hiM, im going to rip off report they investigate people like his sheisty business DONT GO THROUGH THIS GUY HE NOT KNOWLEDGE ABLE

Dont be ripped off like me ! A $897.00 dispatch charge was paid by me and this so called bad ass…read moremechanic showed up next day scratched his head for 45 minutes saying this wire isn't supposed to have continuity like a broken record staring at the sky over and over to himself. He didn't trouble shoot the problem instead relied on me to diagnose the problem and order the parts. I then tried to schedule him back out to get my moneys worth or get a refund on yhe remaining 3hrs of time that was not used and nothing but crickets no response For days. I wouldn't recommend him to my worst enemy.. if I could give less then a 1 star I would. Don't be fooled look for a real mechanic and don't get taken like i did, spend your money on a real certified mechanic. Take an extra second to look past this con artist.

Fast Lube and Oil really means fast lube and oil! They were quick, efficient, friendly, and…read moreknowledgeable. The Boone Street Staff in Aberdeen that I dealt with were super friendly. Chris is Super!! His colleague, was also friendly and engaged.

Inadequate employee training and staffing level. Got pulled into the building and began checking…read morelights,turn signals. Then the tech at the other bay had computer issues requiring my tech to spend 5 minutes trying to fix it for him. I sat there another 5 minutes with no progress on changing my oil. Another customer was pulled in and both techs began working on him. Another 5-10 minutes went by when I got out of my vehicle and asked if they had even started my oil change yet- Nope they hadn't. I confirmed my oil hadn't been drained closed my hood and told the techs I was leaving. One tech said he was new and being trained and apologized for the extended delay. I have been getting our oil changed here for years but have noticed a decline in service and won't be back.

Picked up this beauty 2026 Toyota Tacoma SR5. Had a wonderful salesman Dave S. help me throughout…read morethe whole process. Highly recommend this dealership.

Got this wonderful car from Toyota. The salesman Dave S. Was extremely helpful throughout the whole…read moreprocess!

Bought my vehicle from Dustin Hansen and he is AMAZING! Anytime I have had or have a question about…read moremy car he is right there to help! I appreciate the fact that Iam treated like a person rather than a transaction like I have at other dealerships when purchasing a vehicle. I recommend Dustin to everyone i hear is looking to buying a vehicle!

This place blows. I bought a 2022 Chevy Malibu and these guys couldn't even get it right on what…read morethe bank would accept as proof of address. Then tell me they didn't know I only lived in my place for two weeks because online I said a month and should've already gotten a bill of some kind, in my name. Well online? Only gives you the option of choosing "months" not "weeks" so I couldn't put 2 weeks And to see other sales guys posting pics with the customers and the vehicles they got them in to, when Chris who sold me the car? Can't even be present when I pick it up to shake my hand or say thank you?? Yeah, fuck that guy. Had I not liked the car so much? I would've NEVER completed the purchase with these d bags. This is the last time I ever even walk onto their lot. I'll NEVER buy from these assholes again. If you want a new car? I'd go elsewhere. Or? Roll the dice that you may be one of the people they treat with respect and professionalism. Because I feel I was treated like a second rate customer even though I put money into their fucking pocket. And don't worry you assclowns. I can post my own pics.

While I was visiting Aberdeen area from California, my power steering sprouted a leak on Dodge Ram…read moreCummins 4x4. Crowell Bros, came highly recommended by the locals, they attended to my repair immediately, repair was done next day, under the quoted cost, and I drove home almost thousand miles without any more leak. Lisa at front desk was friendly, very knowledgeable mechanically, and directed me to great sandwich shop, then provided comfortable customer sitting area for me to rest while my truck was getting repaired. Crowell Bros were heaven sent mechanic shop for me as a retired out of state Asian man stranded in rural town. Thank you, Crowell Bros!

Crowell Bros was fantastic! Everyone there is so nice! The quote they gave me was right on the…read moreend cost and it was done in the exact amount of time they said. I will be taking my car to Crowells from now on! 10/10 would recommend :)