they ripped me off !!!My oil change was 90 bucks but they used 4 quarts of oil and refused to give…read moreme the last quart I paid for.I bought the gallon container.Scam scam scam if it happe to be it will happen to you.

Very mixed feelings. Had oil change, fluid check and differential fluid done a month ago, Since…read morethen Brake and ABS light flashing, The other day I had them check and they assure me all good. REALITY - A full can low on DOT3 brake fluid. Added it myself and problem solved. I probably won't ever go back here for service after this.

Went there this afternoon after my boyfriend called in advance to confirm that they did…read moretransmission fluid services and oil changes. They not only said that they did these services, they even gave him a price quote. They not only didn't do the services their boss said he would not do the services because I repeated a comment I had heard my boyfriend about my truck shifting hard or hard to shift. I personally think that is a matter of opinion.This place suggested I go up the road, lol!!! I did... and got excellent service and they weren't mean spirited like the owners here were! I wouldn't use this place if you paid for it. Sincerely.

They've handled my repair needs for the the past few years. Always up front about the cost, and…read morealways friendly no matter the occasional rude customer.

First time customer and I was very impressed. Staff was friendly and professional. Costs were…read morereasonable. Car wash was a nice bonus. I'll definitely be a regular. Thanks to everyone at B&B.

Came to town from Grayland to run some errands and realized that my SUV hood wasn't fully closed. I…read moreput new wiper fluid in before heading out and thought it was shut all the way. It was latching but not fully closing. Realized this mid errands and panicked and looked for the shop closest to me with the best reviews. I came into B&B Automotive in a panic. The man at the front desk was so kind and promptly asked one of his mechanics to come out and take a look. The mechanic was amazing and kind and messed with the latch a bit and got it to work! He mentioned how it can get rusty and to WD40 it to avoid this in the futures. Quick, easy and so helpful. Often, as a woman, I get talked down to or ripped off at places like this but I was treated with so much kindness and respect. Would highly recommended.

Careful of the tweeker they have working there have had tires "balanced" by him and he will beat on…read moreyour rig like it owes you bucks

They know they're shit! Very professional, they'll have you in and out of there in no time at all…read more And they back up their work !

He half ass didnt do nothing but suggestion and the basics very dissapointed 400 later and no…read moreresults this guy is a fucking joke and f*#@ hiM, im going to rip off report they investigate people like his sheisty business DONT GO THROUGH THIS GUY HE NOT KNOWLEDGE ABLE

Dont be ripped off like me ! A $897.00 dispatch charge was paid by me and this so called bad ass…read moremechanic showed up next day scratched his head for 45 minutes saying this wire isn't supposed to have continuity like a broken record staring at the sky over and over to himself. He didn't trouble shoot the problem instead relied on me to diagnose the problem and order the parts. I then tried to schedule him back out to get my moneys worth or get a refund on yhe remaining 3hrs of time that was not used and nothing but crickets no response For days. I wouldn't recommend him to my worst enemy.. if I could give less then a 1 star I would. Don't be fooled look for a real mechanic and don't get taken like i did, spend your money on a real certified mechanic. Take an extra second to look past this con artist.

Inadequate employee training and staffing level. Got pulled into the building and began checking…read morelights,turn signals. Then the tech at the other bay had computer issues requiring my tech to spend 5 minutes trying to fix it for him. I sat there another 5 minutes with no progress on changing my oil. Another customer was pulled in and both techs began working on him. Another 5-10 minutes went by when I got out of my vehicle and asked if they had even started my oil change yet- Nope they hadn't. I confirmed my oil hadn't been drained closed my hood and told the techs I was leaving. One tech said he was new and being trained and apologized for the extended delay. I have been getting our oil changed here for years but have noticed a decline in service and won't be back.

Fast Lube and Oil really means fast lube and oil! They were quick, efficient, friendly, and…read moreknowledgeable. The Boone Street Staff in Aberdeen that I dealt with were super friendly. Chris is Super!! His colleague, was also friendly and engaged.

had a great experience with Five Star Toyota in Aberdeen, Washington, and wanted to share a quick…read morereview. My salesman, Gary, was courteous, polite, and clearly worked hard to get me the best deal possible. The pricing in Aberdeen seems very competitive--honestly some of the best I've seen. They made a real effort to put together a deal, and although we ultimately didn't come to an agreement, that was more on me for aiming a bit higher than they could go. Their offer was already quite strong, so I have no complaints there. Throughout the entire process, I was treated with respect and professionalism. I'd definitely recommend giving them a try if you're in the market--they're a dealership that genuinely works to earn your business.

Buyer Beware - Disappointed Long-Time Toyota Owner…read more I have driven Toyota vehicles my entire life. Every Toyota I've owned has lasted over 300,000 miles. I trust the Toyota brand deeply, which is why this experience with Five Star Toyota in Aberdeen has been so disappointing. We needed a reliable vehicle for farmers markets and decided to purchase a used 2015 Toyota Sienna from Five Star Toyota. The van had been their dealership service vehicle. They had two 2015 Siennas--one still in use and one that had been parked on their lot for about three years. Before purchasing, I specifically asked for maintenance records and was provided them. The battery had died due to sitting unused and was replaced. Most importantly, Service Manager Jayson Lockett told us there were "absolutely no leaks." That assurance was critical in our decision. In hindsight, there were warning signs. The salesperson even said that if he were me, he wouldn't buy this vehicle. I assumed he was referring to cosmetic issues (scratched hood paint, cracked leather seats, peeling rubber trim, etc.). I trusted the dealership's reputation, awards on the wall, and what I believed was the integrity of a large, established business. Shortly after driving the van home (a 3-hour drive), I discovered oil leaking onto my driveway. Two independent shops confirmed two separate leaks: * Axle seal * Timing cover gasket I made multiple 6-hour round trips back to Aberdeen. They repaired the axle seal after negotiation. For the timing cover gasket, dye was added. Later I was told the leak was just a loose drain bolt from an oil change elsewhere and that it had been "fixed." I was told it only counts as a leak if oil drips to the ground -- yet when I placed cardboard under the van, it continued to drip. After three long trips and extensive communication, I negotiated directly with the owner, Allen Erickson. He agreed in writing to reimburse $1,000 as goodwill if I completed repairs locally and signed a release. After I requested the goodwill release for signature, communication stopped and I have not received the reimbursement. The timing cover gasket repair estimate is over $4,000 at the dealer and about $2,800 at an independent shop, meaning I still need to invest a significant amount out of pocket. I understand used vehicles are sold as-is, and I accept that I cannot prove the leaks existed before purchase. However, it is difficult to understand how a vehicle described as having "absolutely no leaks" developed two separate leaks immediately after I drove it home. After multiple 6-hour drives and months of communication, I no longer wish to spend more time pursuing this. I am writing this review so others in the Aberdeen community can make fully informed decisions. I trusted the dealership's reputation and assurances. Unfortunately, my experience did not reflect that reputation. I hope future buyers carefully inspect any vehicle and obtain an independent inspection before purchase.

Bought my vehicle from Dustin Hansen and he is AMAZING! Anytime I have had or have a question about…read moremy car he is right there to help! I appreciate the fact that Iam treated like a person rather than a transaction like I have at other dealerships when purchasing a vehicle. I recommend Dustin to everyone i hear is looking to buying a vehicle!

This place blows. I bought a 2022 Chevy Malibu and these guys couldn't even get it right on what…read morethe bank would accept as proof of address. Then tell me they didn't know I only lived in my place for two weeks because online I said a month and should've already gotten a bill of some kind, in my name. Well online? Only gives you the option of choosing "months" not "weeks" so I couldn't put 2 weeks And to see other sales guys posting pics with the customers and the vehicles they got them in to, when Chris who sold me the car? Can't even be present when I pick it up to shake my hand or say thank you?? Yeah, fuck that guy. Had I not liked the car so much? I would've NEVER completed the purchase with these d bags. This is the last time I ever even walk onto their lot. I'll NEVER buy from these assholes again. If you want a new car? I'd go elsewhere. Or? Roll the dice that you may be one of the people they treat with respect and professionalism. Because I feel I was treated like a second rate customer even though I put money into their fucking pocket. And don't worry you assclowns. I can post my own pics.

While I was visiting Aberdeen area from California, my power steering sprouted a leak on Dodge Ram…read moreCummins 4x4. Crowell Bros, came highly recommended by the locals, they attended to my repair immediately, repair was done next day, under the quoted cost, and I drove home almost thousand miles without any more leak. Lisa at front desk was friendly, very knowledgeable mechanically, and directed me to great sandwich shop, then provided comfortable customer sitting area for me to rest while my truck was getting repaired. Crowell Bros were heaven sent mechanic shop for me as a retired out of state Asian man stranded in rural town. Thank you, Crowell Bros!

Crowell Bros was fantastic! Everyone there is so nice! The quote they gave me was right on the…read moreend cost and it was done in the exact amount of time they said. I will be taking my car to Crowells from now on! 10/10 would recommend :)