Bought my vehicle from Dustin Hansen and he is AMAZING! Anytime I have had or have a question about…read moremy car he is right there to help! I appreciate the fact that Iam treated like a person rather than a transaction like I have at other dealerships when purchasing a vehicle. I recommend Dustin to everyone i hear is looking to buying a vehicle!

The service receptionist Sarah is one of the rudest peeople we've ever encountered. We will be…read moretaking our trucks up to Olympia now for all future services due to her terrible attitude and demeanor.

First time customer and I was very impressed. Staff was friendly and professional. Costs were…read morereasonable. Car wash was a nice bonus. I'll definitely be a regular. Thanks to everyone at B&B.

Came to town from Grayland to run some errands and realized that my SUV hood wasn't fully closed. I…read moreput new wiper fluid in before heading out and thought it was shut all the way. It was latching but not fully closing. Realized this mid errands and panicked and looked for the shop closest to me with the best reviews. I came into B&B Automotive in a panic. The man at the front desk was so kind and promptly asked one of his mechanics to come out and take a look. The mechanic was amazing and kind and messed with the latch a bit and got it to work! He mentioned how it can get rusty and to WD40 it to avoid this in the futures. Quick, easy and so helpful. Often, as a woman, I get talked down to or ripped off at places like this but I was treated with so much kindness and respect. Would highly recommended.

Great service, affordable price, friendly, and even took pictures of the ball joints so I could…read moreunderstand what was going on. Highly recommend. Thank you Mikey and your office gal

Had issues with my truck starting up and thought I had a fuel pump issue. Brought my truck in told…read morethem what the issue was they got my truck in the same day. They did a through diagnostic found out I had a spark plug issue. They kept my truck for a few days still testing it for the start up issue I had. Truck is running great now. I really appreciate the work done on my truck here they are friendly and will work with you if needed the lady working the front desk is awesome she made everything easy. They also had pictures of the bad sparks plugs they took out showed me all that stuff as well. Highly recommend this place!!

This review is long overdue but these guys are amazing!…read more A few months ago I was visiting WA on a business trip and had to get out to Montesano for work so I borrowed a friend's car for a few hours. On my drive out there, the car started giving me trouble. Originally, I thought it was just the battery but it turns out it was also the alternator. I barely made it to the shop and was told it would be hours, if not a day, before I would get my car back. I almost cried. I didn't know anyone in Elma and had to be back in Seattle that evening to make my flight. The guys at the shop did everything they could to get me back on the road within a few hours and even lent me their car so that I could drive to Montesano and get my work done. I was back in Seattle that afternoon and was able to get on my flight back home. I will forever be grateful to everyone at this shop who helped me out. Thank you, thank you, thank you!

East county automotive made so many mistakes and needless delays and other issues working on my…read morechevy vans. The last time i went there when i realized they are useless was for an oil change. The oil filter came loose and all oil leaked out. Other times they failed to do repairs that were over their abilities to do yet wasted a lot of my time thinking they could do a job they couldnt.

Every time I've needed repairs done they have been honest, fair, and helpful. Not to mention…read moreworking quickly and effectively. Very grateful for their assistance!

I had my transmission in my F150 replaced by OFA. I dealt with Paul. The cost was around $6k which…read moreI found reasonable when comparing the cost. I was also in Iowa at the time. Once repaired it set at my house for 5 months. When it was finally driven the tranny slipped. I called Paul, I was still in Iowa. There was a leak in the fluid. He came over the next day. Had it picked up. Repair it at NO additional cost and returned it. I'm very happy with the communication. Standing behind the work and professionalism. I will recommend them and if I need service I will use them.

had a great experience with Five Star Toyota in Aberdeen, Washington, and wanted to share a quick…read morereview. My salesman, Gary, was courteous, polite, and clearly worked hard to get me the best deal possible. The pricing in Aberdeen seems very competitive--honestly some of the best I've seen. They made a real effort to put together a deal, and although we ultimately didn't come to an agreement, that was more on me for aiming a bit higher than they could go. Their offer was already quite strong, so I have no complaints there. Throughout the entire process, I was treated with respect and professionalism. I'd definitely recommend giving them a try if you're in the market--they're a dealership that genuinely works to earn your business.

My young son brought his car to 5 star for repair. They gave him a quote and unfortunately he could…read morenot afford it. The said they could get used parts to install to save some him money. He agreed and they kept the car. After a few days they called and said it was ready for pick up. He came & got it and the charge was $1,100. An employee drove it around to the front of the dealer for him to take home. The employee said take it home, park it and don't drive it. "Why not drive it?" The employee said it needed a total engine rebuild. "What?" 5 star took the engine apart to diagnose the problem, which they said was a timing chain break which destroyed some of the engine. The $1,100 charge was strictly for a diagnosis not repair. They gave him the impression it was gonna be repaired since they were gonna order the parts it needed. In the beginning they never mentioned this was strictly a diagnosis. Pay attention to the language they use. Who's gonna spend a ton of money for an engine rebuild for a 2017 Hyundai with 140,000 miles?

Tripled the cost of a window motor. Enough said!! Won't use him…read moreagain!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Finn Electric Auto Aberdeen WA Very rude service my car has…read morebeen sitting outside the place for couple of weeks the staff told me they have no answer as to when Alex will be able to work on it should of told me that before towing my car there. No paper work No office desk No customers always told Alex is out test driving a car every car that is there has not moved since the day my car was dropped off there DO NOT TAKE YOUR VEHICLE TO FINN ELECTRIC 2024.

In the days where everything seems to be costing more. Andy's was a wonderful surprise. The cost…read morewas fabulous and the customer service was outstanding.

The staff at Andy's in Elma saved an old lady's day on Friday October 10th. I was driving my…read morehusband's Silverado when I realized I was having an oil emergency. I was helped by a young man that agreed to help me. The oil was gushing out of the oil filter, he directed me to Andy's. What a God's send! I pulled into Andy's and they immediately helped me. Calmed me down while cleaning up the mess my truck was making. They got right to work and fixed my problem and sent me on my way. They did allow me to hug them but I truly don't think they know how much I appreciated them. Their kindness and professionalism will never be forgotten. I can't recommend them enough! Thanks guys!