While I was visiting Aberdeen area from California, my power steering sprouted a leak on Dodge Ram…read moreCummins 4x4. Crowell Bros, came highly recommended by the locals, they attended to my repair immediately, repair was done next day, under the quoted cost, and I drove home almost thousand miles without any more leak. Lisa at front desk was friendly, very knowledgeable mechanically, and directed me to great sandwich shop, then provided comfortable customer sitting area for me to rest while my truck was getting repaired. Crowell Bros were heaven sent mechanic shop for me as a retired out of state Asian man stranded in rural town. Thank you, Crowell Bros!

Crowell Bros was fantastic! Everyone there is so nice! The quote they gave me was right on the…read moreend cost and it was done in the exact amount of time they said. I will be taking my car to Crowells from now on! 10/10 would recommend :)

Scott and his staff were able service my vehicle that no one else would work on. Their shop was…read moreprompt with the service, friendly and professional. They spent extra hours making sure the job was done right at a much lower cost than anyone else would of. If you're ever in need of vehicle service in the Grays Harbor area, Scott (Left Coast Garage) are the one's to see.

Having an ace mechanic willing & able to rescue an older gal with older vehicles feels like a…read moremiracle to me. Scott is intuitive, intelligent, kind, capable, patient & trustworthy. He & Dylan went deep inside my old Volvo's engine to find a nest of metal shrapnel, cleaned it all out, replaced what was needed & now she purrs like a giant sleek black cat. The Xterra came to him with a whole host of problems but he understands that I need her to take me out into the wilderness & he is getting her all sorted out. Between AAA & Scott, I can go places & do things that I had given up on. Bucket list, here I come!

He half ass didnt do nothing but suggestion and the basics very dissapointed 400 later and no…read moreresults this guy is a fucking joke and f*#@ hiM, im going to rip off report they investigate people like his sheisty business DONT GO THROUGH THIS GUY HE NOT KNOWLEDGE ABLE

Dont be ripped off like me ! A $897.00 dispatch charge was paid by me and this so called bad ass…read moremechanic showed up next day scratched his head for 45 minutes saying this wire isn't supposed to have continuity like a broken record staring at the sky over and over to himself. He didn't trouble shoot the problem instead relied on me to diagnose the problem and order the parts. I then tried to schedule him back out to get my moneys worth or get a refund on yhe remaining 3hrs of time that was not used and nothing but crickets no response For days. I wouldn't recommend him to my worst enemy.. if I could give less then a 1 star I would. Don't be fooled look for a real mechanic and don't get taken like i did, spend your money on a real certified mechanic. Take an extra second to look past this con artist.

Gordon's Service is a hidden gem in coastal central WA, and the owner, Norm, is a National…read moreTreasure! We drove up I-5 in our VW Vanagon in one of the most brutal heatwaves in memory. The cooling system started to glitch out (fan not kicking on, and therefore overheating when not moving). Did a quick search from the road, and called ahead while limping in. When I explained what was going on and asked if he could look at it in the morning (the day before 4th of July and everyone shutting down from Thursday-Sunday), he didn't miss a beat, and said, "Yeah, we have those parts." I had it at the shop at opening, and his team dove right in. Found and replaced a cracked coolant expansion tank, replaced a sensor, confirmed fan was working, filled and bled the coolant system, and then I got to go on a ride-along test ride with Norm, who gave me a master's class in Vanagon voodoo. He has been a VW mechanic since he was 15, and his love for restoring and keeping these things going is infectious. Gave me his card and said call if anything came up, and when the van overheated again idling near destination, I called him again. He agreed to meet me back at the shop on Friday (the 5th, a day he had planned to have off). He went at it again, and this time discovered the thermostat wasn't opening, so no coolant was flowing to the radiator, and so would not get hot and kick on the fan. He replaced the thermostat, and ran it through the paces to make sure it would behave this time. He saved my bacon, and got family safely back on the road. A fount of knowledge, a love of classic car culture (hosts a car show every year), great mechanic team, and super fair pricing. Even if I don't need a thing, next time we're in town, I will be stopping by to say hi.

TOP NOTCH outfit. I…read morehad a noice coming from my engine and in 10 seconds, the man new exactly what was wrong and gave me a price to complete the repair. The parts had to be ordered and 3 days later I dropped off my Nissan Pickup and they completed the repairs in 2 days and charged me less than originally quoted. 2 other auto repair places in town wanted to charge me $200.00 to just bring in the truck and Gordons charged me $267.00 for the entire job which included 3 parts and labor. I was a real customer and I give bad reviews to some businesses but this place is a place you can trust.

These guys have always been nice and informative about whatever problem you come into them with…read more I've taken my car here several times and so far my experience has been a positive one.

i took my honda in for a noise investigation that had nothing to do with braking. I don't blame…read morethem for not finding the noise source but they then told me my front brakes were trashed and needed over $900 in repairs. I had personally replaced all the quoted parts about 30K miles ago so i declined their help and checked my own brakes. I found the pad linings were not "metal to metal" but almost 50% still, the rotors had wear but serviceable and the caliper pistons were NOT corroded and stuck like they said. I went in and had them read a letter like the above info and was then told again the pistons must be sticking as the linings were wearing tapered. All i got was more BS trying to prove they were not wrong, no admission of any mistake or error on diagnosis. DON'T trust their diagnosis!!

Great service, affordable price, friendly, and even took pictures of the ball joints so I could…read moreunderstand what was going on. Highly recommend. Thank you Mikey and your office gal

Had issues with my truck starting up and thought I had a fuel pump issue. Brought my truck in told…read morethem what the issue was they got my truck in the same day. They did a through diagnostic found out I had a spark plug issue. They kept my truck for a few days still testing it for the start up issue I had. Truck is running great now. I really appreciate the work done on my truck here they are friendly and will work with you if needed the lady working the front desk is awesome she made everything easy. They also had pictures of the bad sparks plugs they took out showed me all that stuff as well. Highly recommend this place!!

First time customer and I was very impressed. Staff was friendly and professional. Costs were…read morereasonable. Car wash was a nice bonus. I'll definitely be a regular. Thanks to everyone at B&B.

Came to town from Grayland to run some errands and realized that my SUV hood wasn't fully closed. I…read moreput new wiper fluid in before heading out and thought it was shut all the way. It was latching but not fully closing. Realized this mid errands and panicked and looked for the shop closest to me with the best reviews. I came into B&B Automotive in a panic. The man at the front desk was so kind and promptly asked one of his mechanics to come out and take a look. The mechanic was amazing and kind and messed with the latch a bit and got it to work! He mentioned how it can get rusty and to WD40 it to avoid this in the futures. Quick, easy and so helpful. Often, as a woman, I get talked down to or ripped off at places like this but I was treated with so much kindness and respect. Would highly recommended.

Went here for my first time to get my oil changed and will not go anywhere else after this. Colin…read morewas incredibly helpful with explaining an assortment of other issues I've been having with my truck that I was aware of but didn't know the exact nature of it. I feel it's hard to find a reliable and trustworthy shop and this place is it. Fantastic customer service and great work done. 10/10 would recommend this place to any and everyone!

Very friendly, genuine people! I stopped by to get a minor repair and they were accommodating and…read morequick. Seems like an honest and hardworking place. I don't normally leave reviews, but I'd highly recommend this place!