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    HTX Roofing and General Construction

    5.0 (1 review)
    Open 8:00 am - 11:45 pm

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    4 years ago

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    Amstill Roofing - Midway through

    Amstill Roofing

    (34 reviews)

    Energy Corridor

    Wow 15 out of 24 reviews are 5-star reviews. But I didn't get my 5-star experience from Amstill…read moreRoofing. The reason I contacted Amstill Roofing was because I saw a sign by my friend's house few days after Hurricane Beryl. A group of workers were on top of his neighbor's house replacing roof. I thought, wow, that's fast service. They are already working on the roof. I immediately stopped and took a picture of the advertising sign they posted on the curb. The day of the storm, I wasn't home. I was returning home to a completely peach-black town with no electricity on Monday July 8, 2024. That morning, a tree branch felt on my roof and punctured a hole then went through my ceiling. The tree branch caused some damages on the roof and chimney cover. The ceiling hole is less than 4 feet by 4 feet. I was desperately searching for roofing repairmen to get it patched. I called them about a week later and got an appointment for the following week. Customer service representative was very cordial. She gave me the scope of their service. At that time, I was clueless about Amstill Roofing. After the call, I started to read their website, it looks like a legit business with long history of experiences. On the day of appointment, the roofing consultant arrived right on time. He walked around to check on the damage and I sat down to listen to his 10-minute presentation. Basically telling me that they only use the highest quality roofing material and best in the industry. At that point, my roof repair was $6799 with tune up and chimney flashing. The price included communication with the insurance company on my behalf. Once he saw how much my insurance adjuster's summary, he immediately dropped the price to $3790. I asked him to submit it to my insurance company anyway. Few days later, my insurance adjuster told me that they wouldn't answer their request on itemized estimate. They want to understand the roofing company's pricing and how they charge for the repairs. That was on July 30th. So, I simply texted my guy next day, asking what "asphalt repair' means. Because my insurance company will not approve that charge, I need an explanation. Crickets... I haven't gotten a reply back. Today is August 10 and my roof still got a hole. At this point, I don't think I want to do business with Amstill Roofing anyway.

    I scheduled a roof inspection with Amstill to get a second opinion after the buyer's inspector…read morenoted a possible issue. Their rep came out, inspected the roof, gave me an estimate in person, and everything seemed fine. But shortly after, I received a text saying they couldn't move forward with me because I needed a "state licensed roof inspector." Let me be clear: Texas does NOT have a statewide licensing requirement for roofers or "roof inspectors." This is confirmed by the Roofing Contractors Association of Texas (RCAT), which only offers voluntary licensing -- and even that isn't state-mandated. So Amstill's excuse wasn't just inaccurate -- it was completely misleading. I reached out for guidance on a possible roof repair and was left with no documentation, no help, and wasted time. On top of that, the estimate they gave me for a very minor repair was outrageously high. If you value your time, money, or basic honesty, go with literally any other roofing company. I guarantee you'll find better prices, better service, and a team that actually knows the law before making things up. What a joke.

    HTX Roofing and General Construction - roofing - Updated May 2026

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