Aleah was great in a good mood and friendly and fast at checkout counter. they had a good sale too! docking a star since they were out of the HUGEE cups and waiting on a delivery. read more

HTeaO - Coffee & Tea Near Me - Denton, Texas

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OMG!!! I absolutely love this place!!! Calling all Tea Lovers! So my daughter has been ranting & raving about this place for months, when I finally came to visit last month, it was the first place she brought me. It's not at all what I thought it would be. They have 35+ different flavors of iced teas setup in self-service style. There are sample cups that you can use to sample the large variety of flavors. Once you decide on a flavor (takes me 20 minutes to decide) you can fill-her-up with three different sizes to choose from. They also have a fruit bar where you can add a variety of fruit to your tea (added charge). To top off all this goodness... they offer a 1/2 Off Happy Hour daily between 2-4pm. Does it get any better than this??? I can only wish we had one of these in Vegas, but it's just as well, I'd probably go broke if I had easy access to H-TeaO. I've already been here 12 times in my three short visits to Denton. Oh, I almost forgot... they have a rewards app you can scan during each visit to get drips for a free tea. If you live near a location, it's a no-brainer to use. Overall, I HIGHLY recommend HTeaO if you like to drink iced tea. Even if you don't like tea, I suggest you at least try it, you never know, you might be hooked like me! I'll definitely come again on my visits to the area! read more

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We ran in between thunderstorms tonight to get our drinks and gallons of tea. The awesome night crew (Zane, Aleah, and Emma) helped us with smiles and professionalism. They were cleaning the store and it was spotless. We have been regular customers since the store opened. And I always joke when I go in that HTeaO has ruined me for other sweet tea! I can't get enough of the sweet watermelon and sweet coconut. My kiddo loves their root beer and we keep a gallon of it on hand while it's in season. And we take sweet mint when we go to family functions. The owners are amazing and have always been ready to help when we need it. They have given back to the community too. We love to support locally owned businesses. We love HTeaO Denton and will continue to drink their yummy tea!! read more

HTeaO - HTeaO Denton. - Coffee & Tea Near Me - Denton, Texas

I discovered the Caffeine Free Blueberry Tea at the Oklahoma State Fair and I haven't looked back. Tasty and a guilt free treat for me! Happy Hour is nuts with the crowds (especially the drive thru), but worth the trouble. I usually go inside to get my own tea though. I love the variety of teas and other delicious snacks to go along with it. Try it! read more

If you want the best iced tea and other beverages this is the place to go. Try the Sweet Georgia Peach tea...it's life changing. The shop is always spotless with the sweetest people working there. They are always friendly and helpful. Whenever I have to attend a potluck I always sign up to bring the tea and always purchase from this shop. read more

Always great service and it is fun to choose from so many great flavors! The drive through is always fast and friendly.

Love this place. Wishing they had one in California. Beats the star place. You can sample the different tea flavors they have something for everyone. read more

This location doesn't sell coffee This is a chain location how do you not have the same menu. read more

Their customer service sucks I bought 2 gallons of tea yesterday both to be unsweetened and the gave me one sweet (my husband is diabetic... so that was out with sugar was out when I called she her and her husband are the only ones that can do exchanges and I can come back at 8 pm I am 10 miles from you I am not coming back tonight I wanted to take it back this weekend and she was like nope we won't be able help you. After reading other reviews this is a theme with her...yOUR employees make the mistake you needed to fix it.... We will never be back read more

WE LOVE THIS PLACE!!! My 11 year old would stop for a gallon of sweet mint every other day if I let him. We love the fresh fruit add in options and my oldest grabs half gallons of water for basketball practice each Wednesday. read more

Had to stop by and try it while I was in Texas and I was not disappointed. I was able to sample a few before choosing and I loved that option since it was my first time and I didn't know what to except. I ended up getting the mango and it was amazing! The Tea tasted real and not overly artificially flavored but like the tea taste us tea lovers look for. read more

Such a fun place!! And great teas. So many options and love that they pretty much all have sweet and unsweet options for each flavor. We walked in today for the first time, and this nice male employee came around and told us all about their store! How their water is reverse osmosis, and their teas are made from actual leaves! No syrups, etc. And we got to sample all the teas we wanted before making our own unique mixing. Will definitely be back!!! I just wish they had one closer to Aubrey / Frisco. read more

HTeaO - Tea! - Coffee & Tea Near Me - Denton, Texas

order. 2 Huge Teas, a gallon of tea and a 5 gallon jug of water. Today my daughter and I came in for our order and at the register, the young lady ringing us up asked if I was a rewards member, I said yes and gave her my number. Tried to tell her I had a free gallon on my account but she informed me she had already "applied points to my account and could not fix it". I was confused and asked her why she couldn't just back up the order or cancel it and start over. I wasn't being rude, just confused as this has never happened before, and even said "it's ok I'll just do it next time". She got flustered and an older woman came over and asked what was wrong. I explained to her what happened and why I was confused and she immediately jumped on the defensive. Told the younger gal to ring up my 2 huge teas and 5 gallon water on another register and she would "handle her" (me). The young girl finished filling my 5 gallon jug, slammed it on the counter while cutting me dirty looks and half way wiped it off before stomping away. (It was still covered in water when I took it to my truck) I told the older lady that I really did not appreciate the attitude over a simple mistake that should have been easy to fix. The older lady snapped at me that the employees don't make enough money to put up with people like me and that I didn't need to be rude. My daughter spoke up at that point and very calmly stated I was not being rude, and I stated that it was basic customer service to ask guests if they would like to use any points on their order. The older lady finished the transaction for my tea and then walked to the other register where she then rang up my 2 huge teas and water, because the young lady had failed to do so, while also very condescendingly telling my daughter that she was only sticking up for me because she was my daughter and telling me they have hundreds of customers who come in and never use their points. I paid and the older lady snatched the receipt, crumpled it and walked away. I took my 5 gallon jug to my truck and came back for the gallon and had to ask for my receipt to be reprinted for me. The older lady shoved the gallon at me and told me to never come back. I took the gallon to my truck and went back in to ask for the number to corporate, something I never do. She smirked and told me there was no corporate. So I asked for the owners number and name and she yelled at me stating she is the owner, to get out of her store and never come back. I have never received such poor customer service from this location and stayed in my truck in the parking lot to file a complaint on the corporate website about this particular store and the experience we had. Once I got home, I realized the gallon of tea also had a hole in the bottom of the jug and had leaked all over the floor of my truck. Based on my experience and a few of the other reviews here, it would appear the owner does not like honoring points redemption (bites her bottom line I'm sure) and her solution is to make an entire ordeal out of it, blame the customer and then ban them from her store. read more

I have visited the Denton and the Grapevine locations and the teas are just so good! Service is consistently great. I haven't had a tea I didn't enjoy. read more

The people here are so friendly, and they work hard!! The tea is also great. It tastes good, along with being good for you! There are unsweetened tea options, but also for the sweetened teas, it's all sweetened with natural cane sugar, which is so much better for our bodies than man-made sweeteners such as corn syrup and invert sugar. Overall a great experience, and would recommend!! read more

Quench your thirst at HTeaO!! They have so many flavors and fun combos that you can try. Very clean, self-service establishment where you can really find the tea of your dreams! They have seasonal flavors as well as classic, year-round options. My favorite is the sweet Georgia peach tea!! They have the option to go into the store or you can use the drive thru to truly stay out of the hot, Texas sun!! Stop by, you won't regret it!! read more

HTeaO - a beverage dispenser in a restaurant - Coffee & Tea Near Me - Denton, Texas

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This place is consistent with their drinks, it must be SOP to literally fill the cup full of ice so that you get the least amount of tea that you pay for. It's really annoying to make it a few miles down the road only to realize you already drank the 8 ounces of tea and have enough ice left to cool off a 6 pack. read more

I appreciate that you can make your drink exactly how you want it, so for those reviews that mention the liquid-to-ice ratio, go inside and adjust it to your liking. I love experimenting with flavors, but my favorite is Sweet Almond Green. Is it just me, or does that tea have a smoother texture? Just go inside, y'all. You're missing out! I frequently find myself singing and dancing to music, and I don't stop! I wish I could get my hands on the playlist! If it matters, the bathrooms are immaculate. Everyone is polite and easy to talk to. I always leave smiling and laughing! It's a quick and addictive pick-me-up. read more

WOW!! I pulled into the drive thru and the person helping me was so kind and when I told her I wasn't sure what to order, she encouraged me to come inside for samples. So I did and was so impressed! I received incredible customer service and was given so much information... RO water only for all tea and ice!! They have a huge selection of sweetened and unsweetened teas. There were two people there that I am aware of and they were super friendly, helpful, and full of information. I downloaded the app and will start collecting points and plan to make this a regular stop!! Thanks for such a great experience - I can't wait to tell all my friends! read more

I came to my favorite place today and boy I tell you, it don't get much better when u have the manager Mr Jimmy James helping his customers by carrying out their water containers and putting them in the car for the. They are som amazing ppl as well as his wife, Mrs Lilly and their team I will see u guys tomorrow when i come back again for my daily dose of HTeaO read more

HTeaO - Mr Jimmy The Manager hard at work - Coffee & Tea Near Me - Denton, Texas

This place has the best tea and flavors ever. The Unsweet mango watermelon is so good and refreshing. Go here and get you some good teas!

This place is amazing. Go inside if you want to make tea to your exact specifications. The place is always spotless, employees are friendly, and customer service is great. My husband and I are addicted to their blueberry green tea and almond green tea, but it's fun to try new combinations. It's a great treat on a hot day, but we will continue to enjoy their tea all winter. read more

This store is a huge disappointment. We have been going to this location since they opened, over the last 2 months the tea taste old and when we order the gallons of tea they have messed up the order every time. The owner requires you to bring the gallons back to the store. Not worth the trip and to make it worse the won't allow customers to use the public restroom, this is a clear violation of the health code. Bottom line it's not worth the trip and price to give this store are money anymore. Good luck if you decide to visit this store. read more

We frequent this place pretty often (4-5 times per week, spending $10-$20 every time), and last Friday when we came to get our normal drink order, I purchased a package of the Albanese sour gummy worms. When I got home and opened them (about a twenty minute drive in an air-conditioned vehicle), the candy was so badly melted that the package was stuck together and couldn't be pulled apart. I came back to the store and asked if they would kindly exchange the package, and they told me that they couldn't do anything for me. They told me that it was FDA regulations and that they couldn't return them to the company that they purchase them from and get their money back, so I was basically shit out of luck. No credit, no exchange of a worthless package of candy, not even like, "Hey, we will comp a tea for you"- which they charge more than $4 for but you know probably cost them pennies to produce. Very disappointed, as we are pretty loyal customers here. read more

HTeaO - This is a 52 ounce tea, but it's like 90% ice. - Coffee & Tea Near Me - Denton, Texas

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Great tea, lots of variety and friendly service. Wish there was a franchise closer to where I live.

I ordered two teas. One coconut tea and one chai tea and when I gOt home I noticed they gave me a diet tea instead of sweet. The only tea that I was able to try was the coconut tea and it was good. The nOn sweet tea was not good but then again I never wanted it in the first place since I love sugar. They have a happy hour from 2-4 which is nice and makes the drinks super cheap so try to gO then and check your drunks before you drive off. read more

Absolutely love this location and the employees, but the manager of this location just gives me every red flag I can think of. Even as a customer, I get tense driving up and seeing that their manager is there taking orders. I understand efficiency and needing to manage a company. I worked with a certain, unnamed, coffee franchise for upwards of six years. Even as I place my order she seems judgmental and frantic. Simply put I do not like her attitude and I can tell she stresses her workers out to no end. The environment of the whole store just seems more stressed out and scared when she is present. I have also noticed their fairly high turnover rate, and I can only think that her managing style may be the cause. Obviously, I have no insider information regarding this matter, but I believe if the customers can tell that the manager makes the environment worse, change needs to be made. Kindness and appreciation goes a very long way. read more

Excelente customer service!! And drinks were extremely good. Good place to go with your family and try a refreshing beverage!

I love this place, and come everyday. But it's frustrating that it says "closes at 9:05" and then get there and they're closed? They were closed 25 minutes before close. And this hasn't been the first time. The time needs to be updated. Because they do not stay open until 9:05. Lol. read more

Htea0 in Denton is a gem! With welcoming staff and an inviting atmosphere, this location always goes above and beyond to make sure I have the best experience. And with their helpfulness extending all the way out of my car door, it's no wonder why traveling that extra distance is totally worth it! read more

Delicious tea! Many options, great prices!! Happy hour every day with half off all drinks!! They let you sample all the teas and mix and match whatever flavors you want! Personal favorite- sweet almond green tea!!! read more

LOVE! best sweet tea ever! There prices are so good! You get so much out of ur money!

I had the pleasure to meet and talk with the owner Jimmy. By far the best customer service I have recieved in a looong time. He was very respectful, accommodating, friendly, and he even carried water jug to my vehicle. I would highly encourage people to not only go there because they have the best tea in Denton (you can put fruit in your tea!) but because you will receive respectable southern hospitality. That's what I'm used to here in Texas. Did I mention they have DRIVE through?!?! Go...go Now! read more

HTeaO - That TEA THO!!! - Coffee & Tea Near Me - Denton, Texas

It gets one star only because I like the tea. For service I'd give it a -5 if possible. I'm 75 years old and very hard of hearing. I seldom order at drive ups because I cannot understand half of what comes out of the speaker.. So I go prepared. I know my order. I speak slowly, loudly and enunciate clearly. Yesterday I went to the drive up and ordered two large wedding cakes. It's an item on their menu. I was then asked something that I didn't understand, but my adult granddaughter who was in the car with me told me to say yes, which I did. I waited and after about 10 second II hear "aren't you going to order?" Well I thought that's what I just did, but I again slowly and loudly stated " Two large wedding cakes." The response was unintelligible to me, but my granddaughter told me "She thinks you only want one." So I then yell "No two." Into the speaker. I then get a response that I cannot understand and my granddaughter assures me she still has only one tea on her order. There is not another car in line, so I pull up to the window thinking I'll have better luck in person. I get to the window and clarify my order. A very pretty young Hispanic or middle eastern woman starts ranting. "You cannot just drive up to the window. You needed to stay at the speaker until I confirmed your order. Normally I would make you drive to the back of the line." I reminded her that I am the only one in line. She then went on to tell me "If you ever come back and try to order at the window, I will make sure you go to the back of the line. " I assured her I would not be back, but she continued to lecture me on the need for me to order at the speaker. I then asked what her problem was. I told her I had to place my order twice at the speaker, then correct my order twice which she didn't understand. All I did was com to the window so she could hear me. She then insisted that I had done no such thing and went back into her threats about sending me to the back of the line if I ever again tried to place an order at the window. I told her to go fuck herself and drove off. All I wanted was a glass of tea, not an argument with an 18 year old nitwit tea Nazi. read more

The tea is great! It's priced super well, only 3$ for a large. I keep coming back to try all the flavors I love it. They even have the good pebble ice! I always go in and the people are nice but I've never tried the drive through. read more

Absolutely amazing company! Love the owners! Every time we go in they are such a pleasure and a blessing! Best place to get tea in Denton!

I've been looking forward to HTeaO opening ever since I saw their construction sign! Their business exceeds expectations. I will be a regular customer for sure!! read more

The tea was amazing! We went in right before happy hour ended and got a 32 oz tea for $1.30!!! Awesome flavor and Zack P. was so nice and helpful, he deserves a raise! Great customer service! You go Zack! read more

The tea is so yummy and cheap! It's my guilty pleasure on my way to work everyday. Plus! The staff is so friendly and if you go inside you can taste all their teas before order. read more

Absolutely amazing customer service, employees are all very friendly and attentive, management knows multiple people on first name basis, tea is always amazing, 0 complaints for this place, go here at least 10 times a week! read more