Very nice staff. Process went smoothly. Felt jack would find a good placement thank you for your…read morehelp.

The ladies in the intake department did an amazing job helping me fix the problem we had. I am…read moreconfident Mayra is in good hands and beyond thankful she is safe.

UPDATE: We took our puppy to the vet and found out that he had PARVO! Had to start his medications…read moreASAP or would've been fatal! About $500 later and we were able to help him recover, thankfully! Stay away from this place!

Gracie was the best dog ever. She was a 7 pound fluff ball when we got her. She changed our lives…read moreand provided 16 years of love and joy and laughter every day of her life. She was my comfort as I grieved the loss of my beloved husband.

Proceed with caution. Something feels off with this organization…read more They took issue with the fact that my dog does not sleep in my bedroom, which struck me as extremely strange. Their expectations around how dogs should exist are overly rigid and disconnected from real-world pet ownership. They seem to confuse human preferences with canine behavior and fail to recognize that dogs can be healthy, secure, and well-adjusted without sharing a bedroom with their owner. Rather than focusing on whether a dog is genuinely loved, properly cared for, and well-trained, they appear to search for minor technicalities to disqualify potential adopters. That approach feels more judgmental than responsible. If you're considering adopting, I would recommend taking your time and exploring other organizations that prioritize the overall well-being of the dog over arbitrary rules. Spend your money and energy elsewhere

I have been a volunteer since SOLR began and I am very proud of this rescue. Rescue is incredibly…read moredifficult with so much work by so many behind the scenes. SOLR cares about our dogs, fosters, volunteers and adopters. It has been a privilege to see the rescue grow and be able to help so many dogs and create a community at the same time!

Ok, I'm going to start out by saying I'm not a cat lover, I like them when they are not killing all…read morethe birds and lizards in my yard and crapping all over the place. I do like them when they have a proper home and people who care about them. I went here with a friend of mine who lost his cat and wants to get another one. I was not expecting such a beautiful clean space with wonderful people taking care of these cats. It is so clean and the cats are so well cared for. The volunteers were amazing and it was a wonderful experience. My friend is hopefully going to volunteer here.

We were greeted at the door, given some instructions as to where the different kinds of cats were…read more(older, kittens, etc) and then looked around on our own. When we had questions on a certain cat, we asked a nice volunteer who gave us all the info on that cat. They were very good to walk around looking for people to help. I had been pre-approved on-line, so the check out was easy and fast. They even gave me a really nice carrier to take my new kitty home in. I am "now" a very happy cat owner "again" after being cat-less for 2 1/2 year. Thank you Hermitage for being so good to make sure the kitty and their person were going to be a good match........

Our health and living space made us give up our pet cat of 8 years. It was a hard thing to do for…read moremy wife and I. I read every review of every shelter in Tucson before driving to Hope. Although it was beyond hours, Susan greeted us, answered questions, and, in reality, comforted both of us. She also offered any help she could give to our situation. Indecision kept us busy for two more weeks, but decision made, we called her. She and a volunteer came on a Sunday and collected our surplus and our cat, taking time from her weekend to let us say goodbye, assuring his care, and thanking us for the privilege of being able to help. Fantastic, caring organization. We are indepted, and will be in their support list for a long time. If you are searching for a new furry friend, give them a call. You'll leave with a good feeling of meeting the people as well as the friend I hope you'll meet there and bring home.

Two years ago we were looking for a new pup and finally found Hope in Tucson. A wonderful…read moreorganization, they called and said they were rescuing a mom and 3 pups and thought either the Mom or one of the pups was what we were looking for. We got to visit the Mom and pups at her wonderful foster home and picked out our girl pup. The foster home was incredible and we love our dog so much. This is a wonderful organization to support. Alison

Petfinder.com is full of useful advice for would-be and current pet owners, and is a central place…read morefor shelters all over the country to connect adopters with pets in need of homes. It is actually run by Discovery Networks... I think this is a very new development, since their website has improved greatly in recent months! I found my little Mabes and Clovey at a rescue through this site.

I love petfinder and have used it (as well as Hope, ARF, SAHS, FAIR to name a few.) Did I mention I…read morehave a bird, two dogs and ten cats? I am lucky enough to have a home, yard and studio that I use for some of my work so that I can have a number of animals. I really am at my limit now, but I secretly would love to help all of the animals of the world - oops, no secret anymore. Petfinder is a great resource for finding an amazing pet. There are so many pets that need homes and so many homes that need pets!

We lost our beloved Pittie back in July and decided it was time for another fur baby, only this…read moretime we wanted to go with a Yorkshire Terrier. After tons and tons of research and countless hours of looking online, we found The Paw Palace. Paw Palace had the breed we were looking for and had a few pictures online, so we decided to make an appointment. The owners of Paw Palace were so easy to work with and were happy to answer all of our questions with no problem. As soon as we saw the Yorkie that we came to see, we immediately fell in love and took her home that day. Upon purchase, our fur baby already came with her first set of vaccinations, microchipped, AKC papers and about 2lbs of puppy food. The entire process was seamless and we couldn't be happier with our new baby. *Note: Make sure you make an appointment to see any of their animals! We made the mistake of just showing up, as we thought this business was set in a typical brick and mortar shop. They're actually do business out of their home.* Two toes and two thumbs waaaay up for The Paw Palace, and a HIGHLY RECOMMEND from me! Good luck on your new puppy search, my Yelpers!!!

Please do not support puppy mills. This "business" sells over 50 "breeds" - many of which are…read moredesigner mixes. "Hypoallergenic breeds" are just mixed breed poodle mixes. When breeding F1 puppies - the puppy gets one set of genes from each parent and the outcome can vary widely in a single litter in coat type, size and temperament. She is selling Merle Havapoos - neither Havanese or Poodle naturally carry the merle gene. They will try to say it's a recessive gene - it's not. Merle is introduced from another breed that naturally carries a Merle gene. When breeding for color, breeders will breed double Merle dogs which lead to health issues. Selling these mix breed dogs for $3,000 is crazy. This is how much I paid from an ethical purebred breeder who health tests all her dogs through OFA (which is the standard of health testing - and saying they are health tested by genetic testing or at the vet or through embark alone are sales tactics), offers free holter monitor testing for all her puppy buyers when puppies reach adulthood, embarks her puppies free of charge. Her dogs are proven through conformation titles and sport titles. I can meet the parents of my dogs (and have). I can look at our breed registry and track my dogs lineage. Most importantly my dogs didn't come from a mill. This business brags that she gets her puppies from "trusted USDA-licensed breeders" which simply means she's sourcing puppies from breeders who sell puppies site unseen, sell puppies to pet stores and who have a large quantity of breeding females. USDA standards are minimum care standards, not quality standards. They can have dozens or hundreds of dogs, breed frequently and keep dogs in kennel buildings and still pass USDA inspection. Many puppy mills are USDA licensed. Ethical breeders do not sell their puppies to pet stores. They want to vet their potential puppy buyers and make sure their dogs are going to homes that are a good fit. No ethical breeders breed doodles. It goes against the breed club for Poodles. No good breeder would allow their high quality poodle stock or the breed being mixed in, to make doodle mixes. This means that these parent dogs are being sourced from unethical breeders as well and it's poor breeding stock being used. Then, OFA health testing is not being done on these dogs. So people are mixing a lot of unknown genetics in for profit. They are not breeding with structure, health and temperament in mind. Ask about OFA health testing on both parents - they should be able to provide results on the OFA website from both parents. OFA has different tests for different breeds - please research what each breed should be tested for and request to see those results. Doodles should have tests for both breeds. Ask about registration - all dogs should be AKC registered if they are a purebred dog. Doodle registration is meaningless and anything other than UKC or AKC registration is a sales tactic. AKC registration alone does not equal quality. It just verifies pedigree eligibility. I would not consider a purebred dog that could not be registered through AKC, but just because they are AKC registered does not mean they are ethically produced. There are "designer registries" like: Continental Kennel Club (CKC -- not the Canadian one), American Canine Hybrid Club, Various doodle association. These registries do not enforce strict breeding standards, do not require meaningful health testing and mainly exist to create paperwork for marketing. Ask to meet the mother of the puppy you're interested in. Ask about tittles on the parents of the dogs that were bred. Ask about how many litters the mom has had.

RUDE!! I called asking for help for a depressed kitty that I was doing everything possible to keep…read morefrom sending her to a kill shelter. I called and left a message explaining that she was a particular kind of kitty and best suited in a home where she was the only pet. A man called me back, he didn't even bother to ask me any questions. he was clearly exasperated, in fact, he sounded almost insulted that I had even bothered to call them for help in the first place. He told me that they can't take a cat who can't be around other cats. Well, she's dead now. She got sick, so I could not, in good conscience, get rid of her, or send her to a shelter. So, I worked with her, until she could go no further. Hyperthyroidism was the disease and she did not respond well to the medication. In the end, we had to make the agonizing end of life decision for her and we let her go. Of course, she would have gotten sick, regardless of whether the shelter stepped up to help, or not, but I am still posting this because it is abundantly clear that they do not want to have to go above and beyond for the cats. They just want it to make pretend that they do.

I'm a foster for SARA. It's a small animal rescue group and I love it, a very good experience for a…read morefirst time foster. Stacey, the boss, loves what she does a d practically bends over backwards to help her fosters and adopters. We like to keep it small that way we really know the personality of all of our cats and match them up with appropriate fosters and adopters. All cats are 95$ which covers spay/neuter, micro-chipping, age-appropriate shots, FIV/FeLV testing, and any other necessary medical care completed. Food, litter, and money donations are all accepted and go directly to animal upkeep.

PACC staff works so hard to take care of the never ending stream of stray and abandoned dogs and…read morecats. I've fostered and adopted may times from PACC. It makes such a difference to give them a shelter break even for a few days.

I moved here almost a year ago and wanted to foster a cat so I was recommended PACC. Sure enough…read morethey were overflowing with animals and I was happy to take a senior cat home with me. He needed eye removal surgery along with some dental work so a month later I took him for that. Before I get ahead of myself, he also has some sneezing fits which they gave me medication for before his surgery which it seemed to work. They did blood work three separate times while he was under their care. Fast forward to taking him in for a pre adoption appointment in November 2025, they gave him the all clear, saying he was in good health and he may just need more dental work in the future which no big deal because they set me up with Fetch pet insurance. The agent setting up his insurance account informed me all of his teeth would be covered and if he needed special food in the future that would be covered too. It also sounded like a good deal because they are the only insurance that covers pre existing conditions that shelter animals typically would have throughout their lives in the shelter or on the streets. Cool. One month later, December 2025, he had sneezing fits again so we took him to friends of Pacc clinic because Pacc recommended them to us to use after adopting him. They diagnosed him with herpesvirus, didn't even take blood work or run tests to confirm it, gave me medicine for him. It had been a week and he was getting worse so I took him to another vet for a second opinion. This was earlier this month January 2026. Good thing I did because I found out he has calisivirus, mycoplasma virus, kidney dysfunction, and is severely anemic and needs to go to the ER asap to get a transfusion. I've already spent near 1 grand on medication and vet visits, now I'm going to spend who knows how much on a transfusion he needs to live. How could they not have caught all of this at Pacc with the amount of tests they ran on him, I'm very annoyed and angry, I feel like they withheld this information from me or they were cutting corners there. I want justice for my cat for their lack of care for him and for myself financially and the emotional toll this has taken on me. Also, the agent at Pacc that set up my insurance for him put his age at start of insurance as 4 instead of 12. So the "great deal" on insurance I thought I was paying was all a lie. After submitting all my recent vet expenses for my cat, I discovered this major error and had to report it and I was charged a pretty penny of back pay along with a hefty increase in my monthly payment. Extremely disappointed. I also called the insurance to ask about the prescription food coverage he needs for his kidneys and they said the agent at Pacc misinformed me and his food will not be covered. So I just had to pay almost 60$ for only 24 cans of food that will only last me a month. They need to not be giving out false information and have some more competence when it comes to filling out insurance forms. How do you put 4 instead of 12. I could understand maybe putting 2 instead of 12 due to just simply missing a single number, but 4?! The only reason I'm giving the extra Star is because the over all staff of volunteers there are incredible. The people who aren't getting paid by Pacc, who show up to volunteer, those are the people that make that place even worth going to. Never going to Pacc again. It's so sad that so many animals are there that need homes and so many people go there and think they are getting the best care but they aren't getting the full disclosure on their animals health. It's not just me too, I've heard other stories from people fostering and adopting through them as well, one of them being a kitten with ringworm, they weren't told he had ringworm and they ended up needing to get rid of their couch and all their kids stuffed animals and spent a lot of time cleaning their whole house only for it to come back three other times. They need to be honest with people so they can decide whether they can take in the animal financially and if their home is equipped to handle them. Please if you decide to go to Pacc, please please please make them do a recent medical evaluation with blood tests and any other tests you think they need especially if it's an older animal.

Thrifters paradise tucked into a strip mall. This place has a great vibe, good layout, and unique…read morefinds. Check out the "vintage corner" to the left side of the entrance. Here you'll find entire dish sets, vintage armoires, and more. These are consignment pieces with slightly higher price tags and enormously higher quality. Most consignment prices are firm but we had great service and the woman working called the consigner for us just to ask. Small selection of vinyl, DVDs, CDs so if that's your thing maybe this isn't the place for you. The shoes and clothing are easily laid out. Bringing the kids? There's an old school coin operated small pony merry go round in the front to the right. Ideal for kids aged 2-4 but pretty small for the 5+ crowd.

The prices on some of the items are insane! $90 for a pair of shoes... it is a THRIFT store not an…read moreupscale retail store or an antique store. I get wanting to get more bang for your buck but be reasonable.