alpine medical is slow to respond and lost prescription failed to notify that discontinued service…read moreafter several calls they didnt try to help with problems just was not helpful

My friend needed oxygen for her son. For the holiday weekend she called They said they closed at…read more6:00. I got here at 6:00 straight up and no one will answer the door. They knew we were coming they knew we'd be a little bit late. They were actually in the building behind the main building. Got the tanks No problem.

If you go into Cache Valley Oxygen and they tell you that what you have purchased will be covered…read moreon your insurance, don't take that as an answer. They will end up billing you for it anyway saying that your deductible was not met even when I asked whether my insurance would pay or not and they said yes it would. I think that is a sleezy business practice.

From the owner: Cache Valley Oxygen is a locally-owned business employing quality residents of our community for…read moreover 30 years. We stand by our reputation of keeping customer service as our top priority. We will fill the needs of our customers fairly and efficiently. By remaining independently owned and operated, our employees can continue to provide the absolute best care and service that generations of Cache Valley Oxygen customers have come to expect. Cache Valley Oxygen provides a wide array of durable medical equipment, aids, and supplies, in addition to the top quality respiratory oxygen and sleep disorder products. From mobility products, ambulatory aids, post-breast surgery products, aids to daily living, and ostomy supplies to compression therapy, incontinence products, maternity supplies, wound care, orthopedic supports and braces, and bathroom safety products - Cache Valley Oxygen has it all! Please refer to our Web site for our complete product lines and detailed product information.

The person on the phone was disagreeable and not helpful. I had to guess what I had to do to get a…read morenew cpap machine and she was very impatient. She told me that I could get my machine from somewhere else if I chose.

From the owner: A full-Service Home Health, Hospice and Medical Equipment Provider…read more Intermountain Homecare is a full-service home health and medical equipment provider, offering services to communities across Utah and southern Idaho. As part of the Intermountain Healthcare system, Intermountain Homecare is a non-profit organization and provides service to individuals in need, without regard to race, religion, national origin, disability, age or ability to pay.

Address has changed from cache Valley Hospital to 3 Peaks Plaza at 2245 N 400 E North Logan UT, one…read moreblock south of the hospital. Just needed cold medicine one. Employee helped me find it.

These guys were very rude to me when I called in to talk to them about a bill they sent me…read moreregarding me deceased father. My dad had past away in Dec. I just received a bill from them from services from Jan 1-31. So, i called to ask what was going on because my dad was no longer living, the receptionist told me oh I am sorry we switched billing companies and they have messed up the bill this was for services from nov-dec. Ok perfect but why am I just getting the bill in February? She brought on i guess the billing manager and what a nice guy NOT. I was asking why its taken almost three months to send a bill out to us. They never send one to the nursing home nor to my home until now. The guy goes on to blame the postal service. I explained to them that if you send out the bills the first of the month why did we not get one in December for his nov month? Again blames me and the post office. Not one has either of the two that i talked to ever said I am so sorry for you loss, here I am calling to find out about a bill for my dead father, Then I asked well I his account has been closed he has no money left if this bill would of been sent out sooner we could of paid it but with the cost of him being in the nursing home and then the funeral his account was wiped out. I told him that I don't think I should have to pay because your billing department messed up. Again I would of paid it back in December!! but My dads been dead for almost 3 months now. Then the Billing manager ( I wish i could remember his name) then tell me that he cant believe that I put him through all that just to say you not going to make us eat the cost. Excuse me what?? Here I am trying to figure out the bill. At that moment I decided that yes you are going to foot the bill, If they would of been a bit sympathetic and said I am so sorry to hear of your dads passing lets us take all the late charges off cause there were a lot on there, I would of said oh thank you let me pay the rest out of my money I would of paid the bill!! But there was no understanding from this man that its sucks to be grieving and then months after have to deal with a surprise bill that pops up. My dad had been going to them for years and years its sad that when their patients die they treat the family this way. Again this was not about us not paying the bill I just wanted to know the explanation of it and when they tell you that their billing dept messes up and catches the mistake and then sends out a bill and then they are rude as hell to the family when they call in to figure it out?? I would never ever treat someone that was calling in about a deceased person account!! So rude and unprofessional.

Im on Medicare part D, this pharmacy told me they would be good to me, then turn around and don't…read moreget my meds in on time, then charge me $200 extra for a Medicare part D covered prescription. Health and human services said they committed fraud now I have to wait 6 weeks to get my 200$ back that was my grocery $ im disabled.

Spence's pharmacy has always gone above and beyond for me. I have multiple rare health issues which…read morerequire unique compounded medications. Spence's always checks multiple suppliers to get the very lowest price they can for me. They do their research to find out the most affordable way for me to take the medications I need. The compounders are so kind and helpful, and they're always working with me to make getting medications as easy as possible. They are fast at compounding and filling prescriptions right after the Dr. calls them in. It's very clear that they actually care about me as a patient, which is something I'm very grateful for. I've lived in multiple different places, and have used a lot of pharmacies. But none have even come close to how good Spence's has been to me. Chronic illness is difficult to manage on its own, so any part of the process that can be simplified means a lot. They know their stuff, and they also care. Shoutout to you guys, you rock!

The people are very helpful kind and friendly the product has great value also very cleanread more

I was in line waiting when an employee came over to me and offered self checkout. I politely…read moredeclined although she continued to insist. Not everyone wants to use self checkout and people may have their own reasons as to why. I will not be returning once my membership expires.