Kmt has an excellent professional hard-working dedicated repairmen who took their time to diagnose…read morethe issue with my mini-split before coming up with a solution that worked . It took a couple of time coming out to figure out what was with my no name mini-split . I was never charged the service call until they finally figured it out and had my unit up and running . The repeatedly said , they want to make sure they get it right the first time . My mini-split is up and running like new. Thank you...

Needed a system replaced for a rental unit, KMT met me on site and advised on best type system to…read morereplace the existing 30 year old system. New mini-split was installed as agreed and is working great. KMT is as professional as it gets. Eric Phoenix

I called in to Tower Heating & Air to get some information about my newly installed BOSCH HVAC…read morewhich was actually completed by another company. I was hoping to get just a couple minutes at most of someone's time to ask a few questions about the unit, but I was pleasantly surprised when Reggie, the service manager took upwards of an hour going over not just my system, but my ductwork and layout of my home in hopes of providing me maximum efficiency. I remind you, that I did not buy the equipment or have the install done by Tower Heating and Air, as I live about an hour away, but Reggie still took the time out of his incredibly busy morning to help me out. It is hard to find customer service like this these days, but Tower Heating & Air provides just that. They have gained a customer in me moving forward, as I will be contacting them about a new water heater in the very near future. Thank you again to Reggie and his team for going above and beyond for my family. -Travis

Tower Heating and Air has been maintaining my heating/cooling systems for 29 years since they were…read moreinstalled. I recently called them to check on my gas fireplaces - Jeff C. came through! I needed the seasonal maintenance to get it working, he worked around my schedule and got it done! This is a great company for peace of mind, and great service for maintaining my house systems!

UPDATE: Another plumbing item had me dialing up TCR again, to help out with a kitchen sink issue…read more My call was answered promptly, routed to the scheduler/dispatcher that had a spot for me reserved within 3 hours of the call. Joe came well within the allotted time and was very positive and helpful. He had an idea of what to do, informed me of it so I could give the OK to proceed and then he went about to acquire all that was needed. He had the sink issue fixed in great time and with minimal interruption to my day as well as minimal cleanup afterwards. Parts and labor were within what I expected to pay for such service. I am very pleased with Joe and TCR, another great service call and awesome resolution!

Wanting to give a huge shoutout to TCR Rooter & Plumbing llc. Had a leak somewhere in our house,…read morethey answered on first ring on a Friday evening, had someone out right away, were super professional, quickly diagnosed and repaired. Consider me a customer for life, extremely impressive. Their number is 919-467-2207 if you ever need plumbing services.

Highly Recommend!! I am so excited to write a rave review for Rapid Repair Experts and the work…read morethey did on my parents home. My parents returned from a vacation to find out that their main water line was broken and there was no water coming into the house. It was about 5:30 pm, and most places were closed. Rapid Repair experts was responsive and at our home within 45 minutes (they even made multiple followup calls from the manager to ensure the repairman called and arrived on time). The price of the work was super reasonable vs the other repair company who wanted to charge 10 times what these guys did. All said and done - quality work, done quickly even in an emergency, and affordable pricing. I hope there are no repairs needed soon, but if there are, these guys will be our first phone call.

Service call for A/C not working last night - my time window today from 12:00-4:00 PM. It's 7:20…read moreand still no tech nor a call. Same thing happened last time about 9 months ago. Worst service record ever. Not recommended

We have been using 919 Fix my A/C for years now since we moved into our home. We tried other…read morecompanies and they do not compare to the price, professionalism, efficiency, and knowledge of this company. Miles has been the tech each time we schedule a check-up or repair. He is friendly, respectful, and communicates well. He clearly informs us of his findings, recommendations, and potential costs. Occasionally he even relays the information again (to my husband via phone if he is not present) and answers all of our questions. He is patient as we make a decision and always resolves the issue. We are thankful to have found this company and are appreciative to Miles for all his help these past few years. Overall, we have positive experiences with this company and recommend them to others!

They do NOT do a comprehensive review of your system and then come to you with a list of issues to…read moreaddress with a total cost. What they do is they find one thing. Charge you to fix it. Then, find another and charge you to fix it. Then another and another. Total rip off. My tech did not do the easiest check first. Which was check the coolant level. That is where you should start fist. However, he found capacitors and such to be replaced first. I paid $1,500 to have things fixed only to find I had a failed evaporator coil that should have been noticed from the VERY BEGINNING and wasn't. The tech, Santos, should have seen that I had a failed, rusted evaporater coil, when he installed the fist capacitor. It was obvious that was where the coolant leak would have been. We will get that part later. Be careful doing business with this company. Demand a FULL comprehensive review BEFORE paying for anything. Make them list out EVERY THING they found wrong before making any decision. I was strung along in a desperate situation and taken advantage of. When I asked for a refund I only got $350 back. I understand I had a coolant leak. I was not informed of that until AFTER I spent nearly $700 on two capacitors (that costs about $50 for both parts!). It was very convenient that Santos missed the rusted out evaporator coil when he was working on the FIRST capacitor. When the manager came to my house when I made my first complaint he stated, "Santos was a more junior tech and to chalk this up as a learning experience for Santos." That was an expensive learning experience that I paid for. The manager was Miles. The owner JD was not very helpful. JD accused me of playing "Monday morning quarterback" and also backed out of coming to my house to see what had happened. He had Miles come in his place last minute. I suspect that is because he knew his tech was in the wrong and he chickened out meeting me face to face in my home where I was scammed. Do not do business with this company. They will string you along and take your money. This would be a different story IF, and I mean IF, the tech had done a comprehensive review of my system and came back and said I found the following issues and it will cost $1,500 to fix and the fix may be temporary as there is a leak. What happened was we replaced one capacitor and had to agree to pay for it to move forward. Then another bad capacitor was found and had to agree to pay for that to move forward and THEN the coolant was low and had to pay nearly $500 for that to be replaced and had to agree to that and then had to pay for "Stopleak" to be administered. To add insult to injury the the tech, Santos, then had the balls to ask me to pay $250 for a leak check to find the leak AFTER I just put the coolant in and stop leak in. That seemed like a waste of MORE money since I have now, already, put in the coolant. Total scam. Beware!

Okay, I doubt they are the cheapest, but they have always been honest and done excellent work for…read moreme. I do try to see if their estimates are reasonable, and I'm always shocked by A/C costs. I didn't have a contract pushed upon me, and they call me when my services are due - they also are excellent at scheduling to my needs, and they always show up (preceded by a call letting me know that). So I cannot flaw them, but some of the other reviews worry me in that the employees seemed to be quoting high prices, for low cost work. If this coming from the company, then it's a big problem. I hope not. If it's nefarious employees, well it happens. Jordy, the technician I've seen the last couple of times is extremely professional - I don't think he's ever suggested something needs fixing, or I need to do this that or the other. He checks the system, cleans the coils, checks the refrigerant, etc, and that's that. I've had to call them out a couple of times (once was for a plumbing problem!), they have been prompt - because they appreciate that no one likes to go without A/C? I don't know, but they came and fixed it, so I have faith in them. Now he's working with me on another project, and I suspect it'll be a reasonable amount - but like I said, probably not the cheapest. But I feel really comfortable with his plan, as it matched my research - so didn't get any BS either. When they confirm what you (hope) you know, it's a good sign. No, "You need a hypervelocitrapexhaust system". Just what needed to be done to make an extremely efficient system. When you get an estimate, validate as best you can online - and if it's a really big project, get another quote. Always a good bargaining chip to get the cost reduced and ensure you are being fairly treated. Give them a chance to make reprimands, but use the BBB if you have to. I'm going to stick with them until I personally see a problem. LesS

I had a coupon for 59.00 for a safety check. Called them yesterday and they scheduled the appt for…read more1-4 pm today. The lady on the phone said t would be closer to 1 so I headed home at 12:30. Been patiently sitting here waiting. 3:30 I get a phone call saying the tech is tied up and cant come out that it would be a different day. The guy whom i spoke with Ron, said it like it was just another thing like it made no difference or not. Didnt take for granite this was a huge inconvinience. If someone has to be here to allow them in and they make 4 hour window appointments how could you call at 3:30 to let me know. Wasted a day waiting around and now forced to tell my story on yelp. Thank God for reviews. I made the mistake on telling them i just had a new system put in my downstairs by a much larger company and my upstairs one was only 2 years old. I have a feeling if they thought they could sell me a new system they would be here with bells on.

When my air conditioning at my house in Cary stopped cooling the house this summer, I actually…read morestarted by calling another company. The other company's estimate came back a little high, so when my friend told me about Triangle Repair Group, I decided to check them out. And I'm so glad I did! I used their website to request an appointment, and their customer service representative, Alex, called me soon after to schedule a technician to see what was going on. The tech, Paul, quickly identified that the issue with my 2.5-ton Rheem package unit was a leaking evaporator coil. He showed me the problem (you could hear it audibly hissing!) and asked if he could follow up that afternoon with a quote to replace the coil. Paul was friendly and helpful and explained things at an appropriate pace. Alex sent me a quote later that day. I was surprised when the cost came back significantly lower than the other company: turns out the part was covered under warranty! I was pretty happy they found that out. Since I had to go out of town, and the HVAC was located entirely outside the house, I asked if I could schedule the repair for while I was gone. Sure enough, Paul was able to get the job done a couple days later. I came back to a comfortably cooled house. Because I'm "that guy," I decided to open up the HVAC to check out Paul's work. A+, super workmanship, clean job! I think and hope we'll be able to get many more years out of this system. I was very pleased with TRG, Paul, and Alex, and I look forward to using them again when I need repairs or a new system... though, obviously, I hope I don't need either anytime soon.

5/10/2023, 7:54 AM Not a scam. But I'm sure it was under the…read morename of the person who hired him 2 months before I bought the house. (Stephanie) When I reached out to him he was extremely rude. As if to say and what do you want me to do!!! I would never recommend this company to anyone. So Lynn I'm sorry that you and the company didn't get it correct!!

David has been doing my AC and Heat maintenance for several years now. He is reasonable, reliable,…read moreand does quality work. I've recommended him to friends and family knowing he will do a good job for them as well. David gives me the quote before completing any work to make sure I know the amount. Therefore there are no surprise charges at the end. David even sends me a reminder text in the Spring and Fall when my maintenance is due. That way the work gets done before it warms up or cools down for the season.

David has been taking care of our HVAC for a few years and will continue to call him…read more Knowledgeable, efficient, honest and fair. He's done total replacement, major surgery and quick jobs. He just came out with short notice because my upstairs until wasn't working. He found a couple of wires not connected properly outside. Just like that- fixed.