I have been using Sam for all of my HVAC repairs for years. I would never even consider calling…read moreanyone else. He is a true professional and always very responsive. I call him and he comes. Diagnosis the problem and repairs it expertly. I highly recommend this company. Sincerely, Paul Tirgrath Holly Springs, NC

Sam and Adil have fixed my HVAC systems twice. Their response time, pricing, and customer service…read morewere excellent. Also, they are laser focused on fixing your problem rather than trying to sell you parts or a new system that you don't need. I highly recommend them as competent, honest, and trustworthy businessmen!

I called Tyler to come and figure out what was wrong with my A/C unit (stayed on continuously and…read morenever got cold enough), he figured out my problem for half the cost of some of his competitors and walked me through everything that was wrong and even discussed ways to optimize the performance of my particular unit. I would call Air to Air HVAC again with no hesitations, it feels good to find someone who cares about doing an excellent job.

Parker and William were very helpful with my HVAC issue, very prompt service, and very reasonable…read morerates! Highly recommend and would definitely use their service again.

Franck and the whole team are truly the best by far! They…read morepulled out an old dead unit and put in a new one. I have many issues with the duct work under my house and they are working to fix everything in a very professional manner, they understand the frustrations of being without cool air on these hot days and no matter that it's taking a while to fix everything, they are working as fast as they can to keep me cool! You would think that exceptional service like this would cost an arm and a leg, but NO!! their price is the best (and I received several offers)! Franck and AJ took the time to explain the work the needs to be done to me before they started and while they were doing it. A big thank you from the bottom of my heart goes out to Frank and AJ for all you have done and are doing for me, I appreciate it all and will gladly recommend you to one and all!!!

Needed maintenance on my HVAC system. The tech was very professional and provided great explanation…read moreon anything he was doing! Service was thorough and top notch. The original quote was exactly what I was charged. The tech did not try to sell me anything I didn't need which I find to be very trustworthy. I highly recommend this company.

We have been using 919 Fix my A/C for years now since we moved into our home. We tried other…read morecompanies and they do not compare to the price, professionalism, efficiency, and knowledge of this company. Miles has been the tech each time we schedule a check-up or repair. He is friendly, respectful, and communicates well. He clearly informs us of his findings, recommendations, and potential costs. Occasionally he even relays the information again (to my husband via phone if he is not present) and answers all of our questions. He is patient as we make a decision and always resolves the issue. We are thankful to have found this company and are appreciative to Miles for all his help these past few years. Overall, we have positive experiences with this company and recommend them to others!

They do NOT do a comprehensive review of your system and then come to you with a list of issues to…read moreaddress with a total cost. What they do is they find one thing. Charge you to fix it. Then, find another and charge you to fix it. Then another and another. Total rip off. My tech did not do the easiest check first. Which was check the coolant level. That is where you should start fist. However, he found capacitors and such to be replaced first. I paid $1,500 to have things fixed only to find I had a failed evaporator coil that should have been noticed from the VERY BEGINNING and wasn't. The tech, Santos, should have seen that I had a failed, rusted evaporater coil, when he installed the fist capacitor. It was obvious that was where the coolant leak would have been. We will get that part later. Be careful doing business with this company. Demand a FULL comprehensive review BEFORE paying for anything. Make them list out EVERY THING they found wrong before making any decision. I was strung along in a desperate situation and taken advantage of. When I asked for a refund I only got $350 back. I understand I had a coolant leak. I was not informed of that until AFTER I spent nearly $700 on two capacitors (that costs about $50 for both parts!). It was very convenient that Santos missed the rusted out evaporator coil when he was working on the FIRST capacitor. When the manager came to my house when I made my first complaint he stated, "Santos was a more junior tech and to chalk this up as a learning experience for Santos." That was an expensive learning experience that I paid for. The manager was Miles. The owner JD was not very helpful. JD accused me of playing "Monday morning quarterback" and also backed out of coming to my house to see what had happened. He had Miles come in his place last minute. I suspect that is because he knew his tech was in the wrong and he chickened out meeting me face to face in my home where I was scammed. Do not do business with this company. They will string you along and take your money. This would be a different story IF, and I mean IF, the tech had done a comprehensive review of my system and came back and said I found the following issues and it will cost $1,500 to fix and the fix may be temporary as there is a leak. What happened was we replaced one capacitor and had to agree to pay for it to move forward. Then another bad capacitor was found and had to agree to pay for that to move forward and THEN the coolant was low and had to pay nearly $500 for that to be replaced and had to agree to that and then had to pay for "Stopleak" to be administered. To add insult to injury the the tech, Santos, then had the balls to ask me to pay $250 for a leak check to find the leak AFTER I just put the coolant in and stop leak in. That seemed like a waste of MORE money since I have now, already, put in the coolant. Total scam. Beware!

We originally bought our Goodman Heat pump from Expert Express back in 2011 and after meeting with…read morethem had complete confidence in their business and install. They pulled all the correct permits and everything passed inspection perfectly. Now it is 2023 and our system quit cooling so I called Expert Express to discover they were now Tower Heating and Air. They were very prompt and our service technician was very helpful and informative and patient in answering my questions. He took me through my options and we concluded that the best course of action was to recharge the system, and then repair the condenser unit what had started to leak. He charged me for 4 lbs of R410A @ $115/lb plus the service call fee of $99 and promised to call back with a quote for the full repair, which if done quickly should mean I won't have to spend much more on another system recharge. All a very positive experience. Only concern is that when I check around it seems like $115/lb installed seems like it's on the high side for refrigerant? Looking at recent pricing it seems like $40-90/lb is more the normal range for installed R410A? See below URL.... https://atlasacrepair.com/blog/air-conditioner-freon-refill-cost/

I called in to Tower Heating & Air to get some information about my newly installed BOSCH HVAC…read morewhich was actually completed by another company. I was hoping to get just a couple minutes at most of someone's time to ask a few questions about the unit, but I was pleasantly surprised when Reggie, the service manager took upwards of an hour going over not just my system, but my ductwork and layout of my home in hopes of providing me maximum efficiency. I remind you, that I did not buy the equipment or have the install done by Tower Heating and Air, as I live about an hour away, but Reggie still took the time out of his incredibly busy morning to help me out. It is hard to find customer service like this these days, but Tower Heating & Air provides just that. They have gained a customer in me moving forward, as I will be contacting them about a new water heater in the very near future. Thank you again to Reggie and his team for going above and beyond for my family. -Travis

I had an iced HVAC unit on a cold windy day with 3 to 5 inches of snow predicted. I called Mike's…read moreHeating and Air and Mike answered the phone! Within in 35 minutes of calling, I received a text that he was on his way! Mike was very professional & knowledgeable. He took care of my problem and told me how to get a few more years out of my older HVAC unit. Reasonable price and great service! I will definitely keep the number saved in my favorites!

I live in Garner, and I've been using Mikes for over 10 years except for 2 seasons. After buying a…read morenew HVAC system from Home Depot, I received 2seasons of maintenance for a very reasonable price but of course you have to use their service people. They used one of the "big guys", (AR..)Mistake! Every time they showed up they wanted to sell me one thing or the other and the very young service technicians had probably received a weeks training or it seemed. They couldn't answer questions and when it was time to renew, the price was higher than I've ever paid! You do not get the personalized service that you do with Mike's. I called Mike's back and I'll never go anywhere else. I know I can trust the technicians judgment with no worries. You get personalized, professional service and I know that they are familiar with MY system. Mike's contract price is a good deal. I never once felt overcharged for any repairs.

Great service! Daniel works super fast and does great at explaining his work. I have an older…read moremachine and after getting Daniel to work on it when my heat broke down last week after he finished my unit was working better than it has in the last 6 years since I've been in my home! He gives great recommendations and suggestions about the best solutions to heat and cool your home! Also he is affordable and gives quality work! Definitely recommend him for your heating and cooling needs!

Owner and service technicians are great based on past service calls however the office…read moremanager/scheduling contact left much to be desired. They tried to squeeze us in for service (which we appreciated) but were only able to provide a 15 minute heads up and no one was home when they came. After that, the scheduling assistant wished us luck finding a replacement company and ignored our attempt to schedule a formal date/time for a follow up visit.