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Howorth Auto Group

3.7 (6 reviews)
Closed • 9:00 am - 2:00 pm

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9 months ago

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1 year ago

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1 year ago

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Ty And Amy H.

We will be happy to discuss the matter privately in our office.

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4 years ago

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Ty And Amy H.

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4 years ago

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Ty And Amy H.

Thank you for your kind words. We appreciate your business!

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4 years ago

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Mercedes Benz Financial Services

Mercedes Benz Financial Services

(2 reviews)

We love out Mercedes SUV. However, we are very disappointed in the handling of the financial…read moreservices related to the lease at Walnut Creek Mercedes and Mercedes Financial. The sale and finance team at Mercedes Walnut Creek could not explain the finance rate & APR for the lease and could not do a cost trade off analysis of buy vs. lease. I expect more. I asked them to help me with getting billing statements online from Mercedes Financial and they essentially told me that I was on my own. It is virtually impossible to get through to customer service at Mercedes Financial. Good luck. I have tried 4 separate times and after about 20 minutes holding I hung up. There was not even and option for a call back. I have set everything on my Mercedes online account to receive online monthly bills. I not only don't get them but I don't get a receipt from them when I send them the monthly money. If I don't pay for 2 months, guess what, I here from Mercedes Financial. I suppose they are determining if I am a default risk and are preparing to do a repo. I just want to receive online invoices and receipts. No luck. Never a problem with Audi.

mbfs worst financial service too many overcharges late fee $195 a month in october i asked them…read morechange my due date because i am receiving pay check not weekly anymore i will receive by weekly till now supervisor didnt call its 3 month they didnt change due date to do late fee charges share money i will recommend people do not dofinance with mbfs specially 1 800 654-6222 customer service totally uncare never keep people happy at all huge charges huge interest huge late fee charges they dont care how many years you with them

Santander Consumer - 8.9 million viwers please show Santander USA what we can do

Santander Consumer

(28 reviews)

TCU/West Cliff

My late identical twin spent years trying to get answers from this company. Her health had taken a…read moreturn for the worse and she couldn't work the hours she needed to pay her payments. Ultimately, she offered up her car that Santander had financed, and they arranged an agreeable repo. However, nobody ever came to get the car. My sister should have been able to relax and enjoy her final days but instead, dealt with this- trying to have everything in order before her passing. The problem was, she couldn't reach anyone. You call the number- have to have a social security number or your account number. She had both, tried both, they had removed her from their system. Doing so made it impossible for her to call or login in online. She tried numerous emails that came back "undeliverable" and several others that if they had reached the company, never received a call back. My sister had everything taken care of prior to her passing. All but this. She even made her own funeral arrangements. It mattered most to her that she had everything taken care of - on her own. Santander doesn't care. Because if the way this company operates, she died with zero answers to this. She left the car to me. Now the car comes with damage from sitting and storage fees. It comes with the insurance payments and plate/taxes costs. None of which she could afford living on SSDI. I inherited this mess and I can't reach anyone! They still hold a lien on he vehicle and while I can't verify it YET, my sister claimed they had claimed this as a write-off on numerous occasions. There's no record of it going to another collections company. They just didn't come get it and made a mess of crap. I finally managed an email that didn't come back "undeliverable". Had to go through this stupid process to get said "secure message" just to finally get to it and read, "for your protection, we do not communicate via email. Please call this number or visit us online".... So all that work to bring me right back to square one where again, can't get access to anyone because the account number/social is no longer active. Who operates like this? A company with more negative reviews than Hitler. Are they running a criminal enterprise because failure to reach them sure as heck isn't for "your protection". I hope people learn to check who is financing their vehicles and what the reviews look like because the only way a company this poorly managed can be getting business unless the customer simply wasn't informed. Please please read of all the issues before signing your name to this crap show. Poor service, zero value in this company and if I could do a negative number of stars, I would. Thanks so much for allowing my sister to literally die unable to resolve this. Above all, that's what hurts the most. It mattered to her to have everything taken care of and Santander robbed her of that possibility.

So far it has been impossible to get a release of lien from this company…read more I've been on the phone with them on numerous occasions with no results. The car is paid off but they are ignoring my request for a release of lien to satisfy the DMV.

Weatherford Mini Trucks

Weatherford Mini Trucks

(3 reviews)

I have been looking for a car religiously for about 2months in cargurus and driving up and down…read morefrom Dallas-Fortworth test driving cars until I found this particular BMW in Pee Wee. I test drove about 15 5series I would say and I always found something wrong with them. So I called Pee Wee up and Mr.Morgan answered the phone and told me that he still have the car in the lot. My initial thought was "ok the car looks good in car gurus, just like all of them but then when you see them in person, they never put their imperfections on the pictures just to get people to go down" so I didn't really have my hopes up. But I took the time driving down from ft.worth to Weatherford to see this car. When I came in Mr.Morgan greeted me; he was so nice, so friendly and you can tell he's happy to be there! Didn't treat me any differently, versus all the other dealers does. They looked at me like this young girl probably don't have any money nor credits to buy a car. And not one second I feel any judgment from Mr.Morgan. We test drove the car and he asked me if I need the invoice for it; for taxes and fees and all that. And I told him; I'll be in contact with him. He said ok. So I told my husband about the car; it's actually very very clean, you can tell that the previous owner took care of the car and this is the cleanest car I have seen in 100miles radius. Called Mr.Morgan and told him my husband would like to test drive it, went back on Saturday and took the car home. Here is what I like about this dealership; they never once being pushy about me buying the car. They are very honest people, very accommodating and just make everything soooo easy and effortless process. They let me take the car home on Saturday and was ok w waiting for the bank to finish the financing till Monday! And they forgot to fill my gas, and Mr.Morgan was more than happy to send me the check and paid for my gas! Definitely will go back to them next time I need a car. I'm very happy with my car and with them.

Great to deal with. Purchased at a fair price and gave us a decent price for out trade. Purchased a…read moreLance Truck Camper and traded in our old Truck Camper. We drove from Maryland to Texas to make the purchase. Pee Wee provided us with exceptional treatment. I would definatly make another purchase from Pee Wee as I have trust in his way of doing business.

Howorth Auto Group - usedcardealers - Updated May 2026

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