I would not recommend Marshall-March funeral home to anybody based off of our experience with…read moreVicky. The funeral home is supposed to make the planning process for families easier. Vicky had dropped the ball at every single turn. 1. Three different dates were offered to have the service, April 21, 24, or 25th. Vicky stated that she was going to contact the cemetery to coordinate a date and follow up with us by Wednesday. Wednesday came and we had not heard from Vicky. We had to call the cemetery ourselves to coordinate a date. Then upon calling Vicky to follow-up ourselves, we were told that one of the dates we tried to go with was given away. The date she offered was given away while we waited on Vicky to do something that she never even did. That was the first strike. 2. The online obituary. The family was never asked for a picture or obituary to put on the Marshall-March website. On the website, there was a generic picture. For the family to have never had to plan a funeral before, the immediate family was unaware that that was apart of the process. We reached out to Vicky who then requested the photo and obituary. The picture was submitted via email. The night before the funeral, the obituary had still not been updated. I called Vicky about 9:40pm about this, to which she responded that she would check her email. That night, it was finally updated. The night before the service. 3. While we gathered for the final viewing the day before the service, the people did not even have a picture of our loved one to try to get the makeup right. Why? Because Vicky didn't check her email for the photo until that night. Upsettingly, our loved one did not look like herself at all. I know that a better job could have been done because I've witnessed it with other loved ones, and they looked like themselves, no matter how much time passed. While at the final viewing, Vicky never once stepped foot in to greet the family and make sure everything was okay. She was there at the office while we were there. We texted her for information about the time of the car's arrival the next day and she read the message while we were there and never responded. We had to ask someone else who worked there to confirm the time for the car. 4. The last issue was the programs. We supplied our own programs. The viewing started at 10am, service at 11am. Why on earth would the funeral home tell us that programs were not being passed out until almost 11? Why? If we are requested the programs at the viewing, why wait? Typically, the programs should be handed out at the time of viewing or as people walk in. There are some people who just come to the viewing for religious reasons or other and they also deserve a program. That on top of everything else just added to the frustration we were already feeling. I know that not everyone at Marshall March provides bad service like this, but we could never recommend them to anyone based off of our experience. SN: The gentleman that drove the car and transported us to and from the funeral was exceptional. He provided excellent service and was super accommodating, except for when he beat the family riding in the car inside of the repast for food lol. I'd give 1/5 stars for Vicky's service. I'm sorry but this is how we feel.

Marshall-March Funeral Home provided outstanding service to our family during a difficult time…read more They picked up where Stuart Funeral Home failed and moved with urgency, respect, and professionalism. They emailed the hospital release form right away and arranged to bring my husband into their care the same day. They also scheduled an appointment for our family the very next day to begin planning arrangements. Norman Whitted was exceptional. He stayed professional, showed empathy, and guided us with patience. He confirmed when my husband was safely in their care, handled paperwork with the insurance company, and coordinated military honors with care and attention. The entire staff treated our family with respect from start to finish. My husband looked peaceful and well prepared, which meant a lot to us. * Fast, responsive support the same day * Clear communication and follow through * True empathy and patience * Professional staff at every step * Help with insurance and military honors * Excellent preparation and presentation of my husband They exceeded our expectations. I strongly recommend Marshall-March Funeral Home to any family seeking compassionate and professional service. Sincerely, the Gasaway Family

The staff was very compassionate and they were so much less expensive than the other funeral homes…read moreI called.

I called the day my father died and didn't get a return call. When I followed up two hours later to…read morenote the nursing home had a timeline they assured me they'd call back. They never did (it's now 5 days later). Go with MD Cremation Services. Excellent, compassionate service that was prompt and thorough.

After the unexpected passing of a loved one, I called Parkview in the late night hours and was…read moregreeted by a caring voice. I explained my circumstances and was provided details on the next steps and how Parkville could assist. Ultimately, I did not use Parkview's final services but the staff and services that were provided were quick, efficient and also caring during that difficult time.

Thank you so much. Brent , you truly are an amazing person... your kindness and help through a…read morevery difficult time is so appreciated. Thanks again for taking care of Michael

This review is long overdue. My beautiful Mother went to heaven in 2019. She left my Dad behind,…read moreand as he is a Senior, he has needed continual support. I say that because the process of grieving the loss of a loved one and moving forward is different for everyone and can be one of days or years. It has been years for my family. Making the necessary decisions regarding the business of death and burial is difficult so the companies you deal with have to have the grace to help in those sensitive places. At Fram Monument I had the pleasure of working with Niv. In picking my mother's headstone, he was thorough, responsive, patient, honest. The work done was exactly as promised. It was beautiful and every promise of installation and care was met. I was stunned when I received something in the mail months afterward saying that Fram Monument had made a charitable donation to Alzheimer's Research in my Mother's name. My mom did not have Alzheimer's, but every year she chose a charity to donate to and in her belongings I saw evidence that that was a recent chosen charity. How did they know??? I have never had a company do something so kind. They did it without fanfare or notice. Then most recently, I needed a copy of the misplaced Fram receipt to deal with last details of my Mom's estate. I sent Niv an email request late on a Saturday night, I think. I was supposed to jump on a plane the next day. I didn't expect a response until the business week started, but early on Sunday morning Niv responded with the receipt! I couldn't believe it. When I saw the receipt, my elation reminded me of how great Niv had been all along and then I remembered the ONE thing Niv asked me to do. Can you mention us in a review? I believe in celebrating when people are amazing because so many people only take the time to complain. In my grief and all of my busy-ness I neglected to do the thing I promised to do and just forgot, YET Niv years later was still excellent and excellent in giving grace and mercy and attended to my need. Five years later, here I am to say, Thank You Niv and Fram Monument for making a difficult moment, easy and then being continually thoughtful and kind in places that didn't require it. You were the bright spot in a challenging situation, and 5 years later, you continue to be consistent. There are many options in this business world. I believe God pointed us to Fram Monument. I and my family are deeply grateful. Keep doing what you are doing in the way that you do it. It is necessary. Kimberly B. T.

Great experience. They helped us find a perfect monument for my mother-in-law. They were very…read moreresponsive and helpful. I didn't catch an important detail in the proof and so the engraving needed to be redone. They were great to work with through the process and still managed to get it finished in time for the previously scheduled dedication. And the stone and engraving are beautiful, perfect! Unqualified recommendation from all aspects, service, quality and value.

Dezirae was really good. She was professional and respectful during my family's time of need.read more

Obviously, it's never with enthusiasm for anyone to seek out a funeral home. However, if you find…read moreyourself in the unfortunate circumstances of having to do so, Collins Funeral home is a comforting place to do business. When my father passed away last month, we sought out Collins to help us with his wishes to be cremated. From our first phone call, to identifying his body and picking our urn, each person we interacted with here was amazing. Truly - the patience, empathy, softness and professionalism the team here displays reminds you of all the good that exists in humanity. Additionally, in the midst of our grief, they truly did a wonderful job providing us with all the information we needed in a digestible and professional way, taking away extra stress. Grateful to have encountered such a wonderful team of folks during such a challenging time in our lives.

I highly recommend Dunn & Son Funeral Home to everyone in the DMV area. The entire staff was truly…read moreoutstanding. Theresa Dunn and her daughter, Brianna, are two of the most gracious and compassionate people I have ever met. I first met Theresa in 2014 when my family entrusted Dunn & Son Funeral Home with my mother's services, and then again the following year for my grandmother. Most recently, I had to bury my daughter, and once again, everyone showed my family so much kindness, care, and compassion during one of the hardest moments of our lives. The staff was amazing not only to me, but also to my granddaughters, who could not stop talking about how wonderful Brianna was to them. It brings tears to my eyes to say that I trusted no one else with my precious daughter's remains except Theresa and Brianna Dunn. They treated her with dignity, love, and respect, and made her look absolutely beautiful. I am forever grateful for the comfort and care they provided to my family. I trust them completely and wholeheartedly recommend their services.

Not sure I would use them. They lost ashes of small child at cremation or gave them to wrong…read morepeople. Not sure how this can happen if you have this much experience. Would love to know outcome of lawsuit

Marche and her team are truly lifesavers (no pun intended)!! I thought my life was over when I loss…read moremy dearest Grandma to Covid but Morris Funerals and Cremation Services made the whole funeral process seamless from start to finish. Marche is very professional and was extremely patient with my mother and I who both were emotional going through this funeral planning experience for the first time. It definitely feels weird actually writing a Yelp review for a Funeral Home but if my recommendations are used for valuable opinion of my taste in food, amenities, and more happy services... please take my advice for a funeral home. In the event that you ever need one I wouldn't look any further than Morris Funerals and Cremation Services. Everything was reasonably priced and lower than other funeral homes in Maryland that quite frankly to me seemed to be "milking" patrons due the surge in deaths from this killer Coronavirus. They went above and beyond considering the circumstances all while following state mandates and social distancing. Hopefully I personally won't have to visit them anytime soon but I know where to direct someone when they do.

Humor to help decide: I came across the site by mistake…read morewhile searching Yelp! So, because they responded so quickly, I decided to give them my yelp! So, I could tell it was going to be "one of those days" Did they provide a good value for their service? Yes, cause it's only money, and you cant take it with you. Did they respond quickly? Hope so! Were they reliable? Not my problem anymore... M.

The service from Frazier Mason Funeral Home was awesome. Mr. Taylor and his staff picked my mother…read morebody from the home and was able the meet with family to make arrangement for her service. We was able to view my mother body the day before the funeral. She looked like she was sleeping. Mr. Taylor and his staff was not only compassionate to my family they was professional. They even check on us after the service. I am extremely pleased with our service.

I used this funeral home to take care of the loss of my mother. They were able to resolve my case…read moreon short notice and took care of everything our family needed.