I spoke with Aaron and Aaron during a visitation I found…read morethem to be extremely helpful an absolute wealth of knowledge. I felt like I could have talked them all day about the funeral business. Great guys 5 stars across the board. I'll definately keep JHBJ in mind for my family's time of need. Thanks

My experience with Joseph H. Brown Funeral Home in Baltimore, Maryland--where do I start?…read more When my father, Warren McLean, passed away at home on May 30, 2026, while under home hospice care, I contacted the funeral home to have him transported. From the very beginning, things went smoothly. The two gentlemen who came to my home, Anthony and Aaron, were professional, compassionate, and respectful. They carefully explained the transportation process and removed my father from our home with dignity and care. When it came time to make funeral arrangements, we met with Mr. Brown Jr. himself. He took the time to explain the process, the services available, and the associated costs. Of course, discussions about expenses are never easy during a time of grief, but I understood that this is a business and there are necessary costs involved. Overall, that part of the process was handled professionally. Next, I worked with Ms. Johnson. Initially, she came across as a little reserved, but as our appointment continued, she warmed up and became very kind and helpful. She answered my questions, guided me through what clothing and items I needed to provide for my father, and made herself available whenever I needed clarification. There was a scheduling error that resulted in my service being double-booked, requiring us to change dates. While that was frustrating, mistakes happen, and Ms. Johnson immediately corrected the issue and accommodated us in other ways. For that, I am grateful. Unfortunately, things became difficult on the day of the viewing. There were several things that were supposed to have been done for my father that were not done. Most importantly, jewelry that I specifically wanted him to wear had not been placed on him. Naturally, my family and I had questions and concerns. When we attempted to get answers from one of the staff members, a brown-skinned gentleman whose name I do not know, we were met with an attitude that was rude, dismissive, and unprofessional. At one point, when my brother was asking questions, he responded by asking if my brother had ever attended mortuary school. No, none of us have attended mortuary school but that was our father lying there. We were grieving, confused, and simply looking for understanding. The issue was never about whether we had professional training. The issue was that we were a grieving family seeking answers. His lack of compassion and poor customer service escalated an already emotional situation. Thankfully, Anthony stepped in and completely changed the tone of the interaction. He took the time to explain everything thoroughly and respectfully. He understood that grief affects people differently and that families often have questions. That is all we wanted from the beginning. The other staff member could have handled the situation the same way, but instead chose to be rude and dismissive. I strongly recommend that this employee receive additional training in customer service and grief sensitivity. Mortuary training may teach the technical aspects of the profession, but customer service and compassion are equally important when dealing with families during one of the most difficult moments of their lives. On the day of the funeral, everything once again went smoothly. Anthony and Aaron were there, and they treated my family with kindness, dignity, and respect. They never made us feel like just another family, another number, or another paycheck. They understood that we were grieving and treated us accordingly. I cannot say enough positive things about Anthony, Aaron, Ms. Johnson, and the lady at the front desk whose name I unfortunately cannot remember. They were professional, compassionate, and caring throughout this process. Mr. Brown Jr., I encourage you to take a closer look at certain members of your staff. While some employees represent your funeral home exceptionally well, others could benefit greatly from additional training in customer service and dealing with grieving families. Despite the issues we experienced, I am thankful for those staff members who treated my father and my family with the dignity, compassion, and respect we deserved during such a difficult time. The McLean Family

I am writing this review because I recently had the misfortune to have to deal with choosing a…read morefuneral home for my brother-in-law, a Baltimore City Police Officer, and was frustrated that I could not find any reviews online. I hated to pick something so important practically blind. I knew that Ruxton Funeral Home had a good reputation, but was too far away. When I called them however, they gave me a recommendation for Singleton Funeral Home. I highly recommend this funeral home as well. Michael was a pleasure to work with, always understanding and patient and followed up everything he said he would. I believe he is related to the owner or manager of the Ruxton Funeral Home, which is where a lot of police funerals are held i hear. They were very quick in getting the obituary in the papers and online and also in obtaining copies of the death certificate. I was impressed with their ability to coordinate a large police officer funeral without a hitch (none that we knew about at least, which is how it should be). I was also impressed with their flexibility in coordinating with my sister (the police officer's survivor), myself, our mother, the police liaison, two different motorcycle club representatives, and the FOP chaplain. Michael was always very succinct in telling us the tasks we had to accomplish and the deadlines for them and made sure to double check anything he heard from anyone with my sister or mother, which we very much appreciated when someone told him something incorrect. I only had one minor issue with the limo driver, and Michael handled it immediately and professionally.

It would have been great had they answered me. They did a…read moregreat job with my late husbands Furneral (24yrs ago) and he was cremated. I wanted to know if they now had small items to put ashes in (necklace,bracelet,key chain etc). I planned to purchase 5 for Our children, before I die!!!'

They took care of every detail for us. I thank them for their concern and consideration and…read moreexpertise. It is much appreciated.

After my wife's death in a hospital hospice, McNabb's people handled every detail of her cremation…read moreand ordering death certificates. They finished the process in less than a week. When it was time for me to identify her body, they were more than willing to allow me to bring her dog for a final visit. There was no funeral or memorial service, so I cannot comment on how easy they may be to work with if you need those services. However, everyone that I dealt with personally was as helpful as possible.

This location is located on Liberty Rd and is bigger than the other location I visited about 2…read moremonths ago. When I arrived for the viewing, I was immediately greeted by the staff and asked who was I to see. I was told to wait. So I sat in the lobby. The seats were very low, but comfortable. I was advised that ai go in the room. The room was a decent size and had seating all around the room. Now I will say upholstery seats should be cleaned if there are stains. One of the couches had a stain that should have been cleaned up before having a family gathering. For that I had to deduct a star. No one wants to sit on a unknown stain. The chapel was very nice for the service.

I have been to several funerals at Wylie and would highly recommend. The staff treats you like…read morefamily, while being professional, kind and compassionate. From the moment I called when my Mother transitioned, to her final resting place, the staff were there. They constantly asked was there anything they could do, how can we help, even just standing by anticipating any needs. The caring was a comfort that I can't put into words. They are highly recommended.

Craig Witzke, his family, and the staff of Candle Light Funeral Home are truly incredible. From the…read morebeginning of our contact with Craig, he really went above and beyond for our family after the sudden passing of my dad. They were able to make my dad really look like himself and at peace as our family and dad's friends said their goodbyes at his viewing. This was our family's first time needing to plan arrangements for a loved one so close to us and Craig facilitated this process with ease. He was available 24/7 by phone even during the holiday to answer all of our questions (as well as friends calling the funeral home) and make sure that dad's viewings and arrangements for transport to California (for burial) were settled. He was extremely accommodating to all of our requests. He consistently checked up on us during each 3 viewings to make sure that things were going smoothly and to see if we were okay. Craig really showed his excellence for me when he stepped away from his own family and arranged a short time for my mom, sisters, and I to see my dad on Christmas Eve before my dad was flown to California. It meant the world to us, especially my mom. Furthermore, after the burial was completed, Craig called us to make sure everything went smoothly with the transportation. Thank you to Craig and his staff for your wonderful services during this difficult time in our lives.

I am so great full to the staff and Craig Witzke for the wonderful care they gave my husband and…read moreour family. Thank you for your professionalism and compassion you had during this difficult time. I was able to speak with Erin prior to my husband's passing. When he finally passed it took one phone call and they were there at hospice to pick him up. They arranged everything including the military honor guard at the Baltimore National Cemetery. After my husband 's cremation they had everything ready for me to take him to the cemetery for internment. Celia, our funeral director, made decisions easy has she took her time and didn't rush me. If I am in The Baltimore area when I pass I am going to have them handle my final arrangements. Thanks to Craig Witzke for everything.

We had the great misfortune of losing a son at the age of 41. Slack Funeral Home provided a funeral…read moreservice that surpassed our expectations. Most notably, Patrick and Rachel were so nice to deal with in this difficult time. They accommodated our specific wishes and were wonderful throughout. Thank you.

Services for both my father and mother were held by Slacks Funeral Home. The process was effortless…read moreas Melody and Patrick were extremely knowledgeable and helpful in making both pre and post arrangements. The coordination of services was excellent and most helpful during this difficult time. Thank you!

These guys were great. They took care of all the arrangements and obtaining the death certificates,…read moreand helped us choose the unusual (to us) memorial cards. We held the funeral service at Parkview. Brent found the priest and set up the 'stage' for us. Nothing will make a funeral pleasant, but Parkview absolutely minimized the unpleasant. They have my highest recommendation.

After the unexpected passing of a loved one, I called Parkview in the late night hours and was…read moregreeted by a caring voice. I explained my circumstances and was provided details on the next steps and how Parkville could assist. Ultimately, I did not use Parkview's final services but the staff and services that were provided were quick, efficient and also caring during that difficult time.

I called the day my father died and didn't get a return call. When I followed up two hours later to…read morenote the nursing home had a timeline they assured me they'd call back. They never did (it's now 5 days later). Go with MD Cremation Services. Excellent, compassionate service that was prompt and thorough.

The staff was very compassionate and they were so much less expensive than the other funeral homes…read moreI called.