Sharon was absolutely amazing in this very difficult time. She and the people at Kirkley Ruddick…read morewalked us through everything, always took our calls and emails and made sure to remove a much stress for us as possible. They really put the families first in everything leading up to and including the service.

Our beloved daughter Megan passed away unexpectedly August 1,2023 in an automobile accident. Sharon…read moreUnitas was amazing to deal with. She was kind and patient and so helpful throughout the entire process. We can't thank her enough. During the actual service a terrible storm rolled through and Ms Sharon actually was able to capture a snap shot of a double rainbow right outside of the funeral home and sent it to us. I have to tell you when I looked at the picture I kept telling my husband it's a sign but I had no idea what. so I started googling and here is what I found. They say when a double rainbow appears at a funeral it's your loved ones letting you know that they made it to Heaven. i don't think Ms Sharon will ever know what her kind gestrue meant to us. Its the little things in life that can make a difference in a persons life and we will forever be grateful to Sharon and the rest of the Kirkley Ruddick family for such a great job in Megan's home coming service.

I am writing to commend Tom Cantlin. I reported a missing vase and he was extremely helpful in…read morelocating a replacement and adding Christmas flowers since my order was too late for the holiday. His professionalism and concern for my problem is truly appreciated! Tom is a fine young man and an asset to your organization! LeRoy Wilkison

Staff with the exception of Tom is horrid, rude and disrespectful. Coordinated the payment for my…read morehusband's burial using life insurance assignment. The day of my husband's viewing Mark, one of their managers, showed up as a guest then demanded money. He produced a new contract and said that the amount of the assignment would be reduced. That didn't happen, the company submitted the original amount which meant they received an overpayment. The overpayment has not been refunded and it's been well over a month. I've tried calling Mark, Clara and the corporate office and nothing is being done to refund my money. The day of my husbands burial the Healing Tree Vault service was a complete embarrassment. Natalie, sales person, had the nerve to approach me in-front of my grieving children and ask for coins to give to a family member who is estrange. I felt like I had no choice but to give the coins even though they were already allocated to a dear friend. Overall my experience has been traumatizing. I would never recommend this company to anyone.

These people are extremely friendly and accommodating. No pressure and very respectful.read more

We very recently went through a difficult and unexpected loss. John Collins and his team were…read morewonderful. I'm not sure they even comprehend the extent to which they've helped ease some worries and pain during this difficult time. It's been awhile since I've seen this level of compassion from complete strangers. They are especially dedicated to serving and supporting their local community. Good people do still exist in the world. I highly recommend.

WHAT A JOKE !! My mother passed away on the 15th, and was scheduled for cremation on the 17th…read more.. I was told four times that payment needed to to be in full by the time of her cremation otherwise she would be transported to the state facility, of course I got upset and emotional on the phone with the last phone call and voiced my opinion and emotions, 1 hour later I was called from the director and told that she would have to be removed because I verbally abused her employees and that they have a zero tolerance policy for such Behavior, seriously?? They kicked my deceased mother out of the funeral home because I got emotional and upset what a joke!!!

My mother told me that she and my father had decided to be cremated. My father was was in an…read moreassisted living facility in Glen Burnie and I had looked at a few places that were incredible in price....and that is not a compliment to them, trust me. I came across Simplicity looking for cremation services in Glen Burnie, I had emailed them about pricing as I was told by Hospice of the Chesapeake that I needed to start thinking about arrangements. We had known his condition was getting worse on Saturday, but the Hospice believed he had a few more days....it ended up only being hours. I sent out four emails of established places that HAD email addresses asking for information and prices. In those four emails, the only one that has been returned was from Simplicity. Mind you at the time of sending the email, I was simply trying to get the ball rolling. I happened to open my mail after getting a call from the ALF that my father had expired and I just felt it was a sign from my dad that we should move forward. I phoned and Celia answered the phone. From the moment she did, I just felt a connection to her. She explained the process, answered the questions I had and we proceeded with having my father's physical body picked up by the facility. We made an appointment time and I gave the family the details so that we could see my father off. This is probably one of the questions I should have asked, but having never ever dealt with arrangements of this type, it simply slipped my mind, which is how is someone laid out in a direct to cremation. That said, my father was covered and he was in a room that was much like your normal looking funeral home inside. It's quiet and peaceful, but the facility itself is in a office front/business park. Having said that, the price reflects that. Having seen some of the prices with the biggies around town that have their PDF's posted online, you aren't being soaked for the entire insurance policy that is meant to help your loved one go on without the other. You aren't paying to pull up to a big, pillared building with 90 employees inside directing you to your loved one or maintaining the big cars that are outside. Most of all, if you have a parent who is in a fragile condition like my mother is at the moment, it's easier on them. She didn't feel she could handle all of the people that come with a funeral, so this eased my mind. Celia was professional and understanding of all of our issues, explained the process, we selected an urn and a piece of jewelry for my mom that she can have with a little of my father next to her heart. There is also preplanning which I will be getting into once I get the affairs of my father out of the way. With all the paperwork and calls that you have to make, this will be very helpful when the time comes for my mom. I hugged her when we all departed and I knew from her hug that she is a caring individual.....you just know when something is real and a person cares. In the end, we went to lunch and celebrated my father's life with the family and we will have a celebration at his church next week with those he cared about. Isn't this what it's suppose to be anyway? When it's all said and done, I feel like my father would have rather had *Simplicity* (fitting name) and us enjoy reminiscing about his life, not crying over a coffin because as believers, he is simply not there. Even with planning for celebrations of his life and paying for his cremation, we are nowhere close to what the big guys around town wanted for. If this is something you are thinking for your loved one, this is definitely something to investigate for yourself. As odd as I feel writing about our end, there is just something to be said for this process. I highly recommend Simplicity.

As a long time customer there is none better. Great care, compassion and efficiency. Very…read moreattentive to customer needs and desires.

Under sad but expected circumstances, we had our mother cremation services done with Lasting…read moreTributes. She was at AAMC in her final days so Lasting Tributes was the perfect place to call and request the cremation service. They took care of everything and was very pleasant and understanding. They have a beautiful location. The have a nice selection of urns (in house) or you can order more. They have something for everyone. I highly recommend Lasting Tributes. Their rates are a great value, professional, patient and polite service. They can also provide the certificates and paperwork that is required for such an occasion.

WONDERFUL SERVICE from warm and empathetic people. I was so deeply grateful for the way the…read moreconcierge guided me through the necessary tasks and overwhelming paperwork after my husband's death. She came to my home!!! A truly wonderful service from Lasting Tributes. Thank you.

Our mother's service was here last month in the middle of August. This was the first time anyone in…read moreour family planned or arranged a funeral. Tyler was very helpful, gave honest advice and was supportive. Everyone at Barranco was sympathetic, available for questions and patient. We wanted just a simple service, since she was already cremated elsewhere. He made it so easy and it was very affordable. It's a nice location and a lovely interior. The parking lot is massive with an exit in the front and rear. They have a huge assortment of flower arranges to choose from, or you can order them on your own elsewhere. I decided to pick the flowers through Barranco, although pricey, it was guaranteed to be there I didn't have to do anything (I was distracted enough). We took the flowers home with us after the event, and after a week or more, the Barranco flowers outlasted most of the other flowers people sent from a local florist! They also arranged a photo slide show, and put a nice obituary page on their website. They also recorded the program for us and sent us the link. Very high quality and all you need. I do wish we could hear the organ play (funeral music) when we entered, but that was only me, my brother didn't want that. Overall, a solid experience and consistent. I highly recommend.

Used them based on location and the place most locals go. Would not use them again without…read moreresearching other options. While staff we empathetic and courteous, overall, they provided a minimally adequate product that I would not consider value for the money. - Line item merchandise is overpriced and poor quality. Specifically, the prayer card selection is minimal, cards had edit errors and were not laminated. - Flowers were expensive for mostly carnations and greens actually provided in the arrangement - Rooms are dark and dreary Suggest not paying in advance until you can ascertain the quality of the products purchased.

We did not want a traditional funeral for my mother. We were physically and emotionally drained and…read moreneeded time to recover. We wanted to have her cremated and then have a celebration of her life and a mass on her birthday which was several weeks later. This was the most affordable option and we were treated with such kindness and respect. They answered all of our questions and helped guide us along the way. I was able to take care of everything online. After speaking with a friend who went through a funeral home to arrange the cremation we realized that we spent thousands less for the same service. Her celebration on her birthday was amazing and beautiful.

CSM was a lifesaver for me when my mother passed 2 months ago. One phone call set everything in…read moremotion; they made arrangements with the hospice for transport, handled the cremation and the filing of paperwork for the death certificate, and kept me well-updated every step of the way. The service was a reasonable price and they didn't try to upsell anything, which is a huge comfort when you're grieving. Although it says "closed" on the listing during some hours of operation, they will answer the phone 24/7. My mother passed during the late hours of the evening (past 11pm), but they were there and available. They were incredibly compassionate and gentle. I would recommend their services without hesitation.

When my father passed away last month, Maryland Cremation Services made a very difficult process,…read moreseamless and easy. Within two hours of the initial phone call, they were at the assisted care facility to pick up my dad. The gentleman who arrived was dressed in a suit, was very professional and caring, and walked me through all of the paperwork. I was able to pick up the cremains in less than a week and the woman that I met with was lovely. She even provided me with the information to obtain a burial flag from the VA. Prices are reasonable and customer service is amazing. Thank you so much, MCS.

Not that I plan on using cremations services again anytime soon, but I will never use this one…read moreagain. From the beginning it was a horror story, they lost my paperwork for a pre-planned cremation. I was power of attorney and was able to fill out and email it to them. I told them when it was emailed and to whom it was emailed. They claimed that they can only see the email for 24 hours and only the supervisor can access them after that. The supervisor was useless and my partially blind brother had to get his part of the paperwork filled out at the doctor's office and faxed to their office. Then they did not post my mother's obituary for at least a week. It took several emails and phone calls to figure out what kind of format it needed to be in. The only thing I thought went well was picking up the ashes and prayer cards. They did not ask me to check the prayer cards. Why would I need to? They have all the information from the death certificate. I never even looked at them. Somebody at my mom's service saw that it had the wrong birthdate. Nobody took them after that. I guess they figured I would return them and get new ones printed. I had planned on doing just that. Until I was told that for their mistake, I would have to pay an additional 10.00. Imagine that! They found the paperwork. They told me it looked like the date they printed. I asked a non-partial person to read the date back to me and she gave me the correct date. The supervisor of the Millersville location who would not give me her name told me I used their service because of the price, and I have not complained so far (goes to show how much she pays attention) and that paying an additional 10.00 to get partial cards should not be an inconvenience. At that point, I told her I have not been happy with the service, and the price was not the best I could have gotten. (I found out later that someone from my HS could have given me a much better price.) Then she told me if I was so unhappy I could have had another company pick up the body and move it to another location. Believe me, if I knew that was an option, I would have done it in a heartbeat. I thought I was stuck.

When my brother passed away recently, we chose Donaldson as the funeral home to assist us. My…read morebrother did not have a will but we knew he wanted to be cremated. We chose the location for Donaldson in Odenton because we were very familiar with it, having lived in the area for over 20 years. We had had the opportunity to attend several funerals and viewings at Donaldson and had noticed how well they handled everything. Dealing with them in regards to making all of the arrangements for my brother was no different. The funeral director was very kind and patient. She was also very accommodating because I had some special needs and she went out of her way to work with me. My initial point of contact, Benjamin, was also amazing. He was friendly and kind and understanding. We never actually met in person but he is the one who answered all of my initial questions and got the process started. No matter what time it was, if I had sent him an email or left a message with a question, he made sure to get back to me as soon as possible. I will never forget his kindness. Making the arrangements for a friend or loved one after they have passed is never an easy thing. However, Donaldson did everything they could to ensure that the process was as smooth as possible.

I wish I could give Donaldson funeral home 10 stars…read more Our dog passed away yesterday and a friend recommended Donaldson funeral home to take our boy to be cremated. From the minute we arrived, they were so nice and caring We were able to have time with our dog before saying goodbye. The man we worked with asked us some questions about our dog to really get to know him as well as us. We were then taken into a room designated for pets. We were able to pick out an urn for our boy- there were like 20 to choose from. We filled out the paperwork and to our surprise we were told that we could come back that afternoon to pick him up. He also ensured us that he would be the one doing the cremation (individual cremation) We dropped him off around 10am and we had our boy home around 4 that afternoon. When we picked him up the lady that was there was interested in our dog. She again asked us questions about him and wanted to see pictures. It really showed us that they care about the families and the loved ones that passed. The level of service provided here was outstanding.