Washington, DC - We visited Congressional Cemetery for Soul Strolls. This special event features…read moreactors representing cemetery residents and sharing their stories. Our first stop was the cemetery chapel for drinks. Volunteers mix them up and I will say they are generous pours. Next we stopped at the gift shop tent. Books, honey from the on premise hives and Christmas ornaments are part of the inventory. There's something cemetery themed for everyone. Our Stroll was led by a costumed guide. She introduced us to the various featured actors. Each actor then told their story. We learned a lot about local history and also took some fun photos. I highly recommend this Fall activity.

Grave hunting is a guilty pleasure of mine. I love to explore a cemetery and find the final resting…read moreplaces of famous individuals. There is something about it what makes it peaceful, comforting, and providing closure to the end of that person's purpose on this planet. As a dress rehearsal to Hollywood Cemetery in Richmond, I decided to spend a few hours here. This cemetery, also is a dog park. Dogs running around leash free, but at least the owners were responsible. I took a pamphlet to help me find where the graves were. It helped me a little, but overall I struggled to read it. I also went here in the off-season which may not have helped my cause, but I am happy that I came and visited. The final resting places of John Philip Sousa, J. Edgar Hoover, Mathew Brady, and several members of Congress are buried here. Some former Presidents were buried here temporarily before being moved to other plots. The cenotaphs are pretty too, but a little eerie. I can see why this practice ended when it did. If you are looking for a cemetery without all the formalities of Arlington, this one is a good place to start.

Dear Taylor Funeral Home Family, On behalf of the Washington…read morefamily, and especially Earl Washington, we would like to express our sincere gratitude for the care, compassion, and professionalism you showed during the services for Gertrude Washington. During this process, you treated our family with dignity and kindness, making a very difficult time a little easier to bear. Your attention to detail and genuine concern did not go unnoticed, and it truly felt as though you treated Gertrude as one of your own. Thank you for guiding us with patience, grace, and respect. The service was beautifully done, and we are deeply appreciative of the comfort and support you provided to our family. With heartfelt thanks, Earl Washington & Family.

Excellent service! My son resided in Germantown, MD, but I live in Phoenix, Arizona. From the…read moremoment I had to make the phone call late in the midnight hour, Bishop Taylor and family/staff were absolutely amazing. When my grief overwhelmed me, the website kept me on task and they reached out to me, and was mindful of the time difference, even though I was 3 hours behind. My son looked good, his locs were perfectly done, I couldn't have imagined how well they restored him. And the tapestry was so beautiful I will NEVER forget the compassionate experience I received from Ronald Taylor II. I absolutely love every aspect of the care they provide!

I hated to need a service like this. But I witnessed Mr. Keillor carry out an extremely…read morecompassionate and caring service of a friend's funeral. He catered to the family's needs (child) throughout the entire process with no hesitation. It was the third service provider we evaluated and we had heard about Mr. Keillor. Completely exceeded our expectations. 10/10 would recommend.

From the owner: Whitney’s Life Center (WLC) is a mortuary service dedicated to carrying out funeral rituals for…read morefamilies in a fashion that aims to provide dignity and comfort through their difficult time. Arrangements may also be conducted virtually and/or in the comfort of the family’s home.

Highly recommend! Mr McLaughlin Funeral Home Establishment." In your time if needed…read more Mr McLaughlin' has handled members of my family's funeral with compassion and resilience, as - well as His staff are highly attentive and detailed. Which helped my family, and I... navigate through the most difficult times with dignity. He's a credit to His proffession. We are forever grateful and lifted in prayer for him.

We used their services for my uncle. They were understanding, but the day of his viewing we were…read moregreeted with being reminded that we were early. Mind you he was set up and ready to be viewed. We were his family and wanted to settle in before guests arrived. However, we reminded several times that we were early and even when the gentlemen didn't even know the correct time he said. We asked if we should wait outside and was told no, but you're just early. He blurted out "We normally open at 10 l" He never said "Hi" "welcome" "sorry for your loss" would have been nice as soon as we walked in the door. I know people feel like they have to say everything on their mind but how often do you expect us to be here to feel the need to share that information? I think using a bit of grace, patience and withholding your own feelings and words that come off as a complaint. I understand that these days people dont really want to work or even that they are burnt out. But this is a business of mourning and grief and when people are spending their money at your establishment the least you can do is be kind even if you have to turn on the fake smile and greeting 10 mins earlier for a grieving family. When I also asked if the music which was very emotional gospel music could be turned off. I got pushback and questioned about not liking it and that it's on it's lowest volume. When we inquired about closing my uncles casket we got a "that's on y'all" type of response. He had a bad attitude the entire time. I understand people in the industry are probably numb to all this but these are peoples loved ones. I will say that he redeemed himself to explain that it once it's closed he can't reopen for late guests. In a situation like that I would have from the jump explained that in my experience it's best to wait. I think this funeral home could use a dose of customer service consultation. As someone who consults in customer service, it's very unnerving to see a lot of establishments lose focus on providing excellent customer service especially in an industry where you clientele are emotional mourners and grieving their loved ones. I'm very aware that doing this over and over can create a sense of numbness or just seeing the deceased and their families as paying customers but please remember that peoples are saying goodbye to their loved ones who they have life long bonds with. I hope that this funeral home doesn't lose sight of that with their future customers. Lastly for the condition of the building...I think you all might want to revisit being a little nicer for the people who decide to use your services. I understand that y'all are affordable and honestly the only option for a lot of people in this community but please asking you to clean and make that place a little more welcoming to grieving families. Oh and I forgot instead of them calling us to tell us my uncle urn wasn't big enough they gave us his ashes in a plastic bag. I know it didn't fit but the least you could do is provide a low costing box so families arent traumatized by looking at their loved ones remains in a clear plastic bag. You all should look into what makes a good funeral home and pick up on that.

This place was a joke!…read more My father became gravely ill, and I was forced to make funeral arrangements. I started researching funeral homes, and Pope's was at the top of my list, mainly because it is located in my neighborhood. I called and spoke to Mr. Whitney, who was extremely helpful over the phone. I decided to stop by to view the D.C. location, and I have never felt so uncomfortable and disrespected in my entire life. The receptionist did not seem knowledgable about the practice or the facility. However, I informed her that I had already spoken to someone over the phone, and I wanted to view the chapel and to ask a few additional questions. She advised me to have a seat, and she asked Mr. Keith Savage if he could speak with me, and he seemed to have an attitude. He asked her if "I had an appointment and If my loved one had already passed" She informed him I did not have an appointment and that I was just seeking information. I heard him huff and puff and responded, " I only have 10 minutes for him". He eventually came to speak with me and rushed me, advising me to come back once my loved one had passed. - so unprofessional! After viewing the chapel, I was extremely disappointed. The place was gloomy and outdated. I was advised to visit the District Heights location, and while the outside and lobby were updated, again, the chapel was not. I decided to move forward with another funeral home. This establishment was extremely unprofessional, lacked compassion, lacked professionalism, and needs to be updated! They seemed to only care about money and not about customer service. I would NOT recommend it.

My sister & I went to Pope Funeral Home at 5538 Marlboro Pike in District Heights, Md. on…read more12.11.2020. We were greeted friendly by Ms. Wilson, the front desk receptionist. After a short wait, we met with Ms. Asanti Williams, funeral director. We were treated with the upmost respect, and given the best professional service you could ask for. All of our questions were answered, and they even made a call to another business for us to address an aspect of the of the burial that we didn't know about. I would highly recommend Pope Funeral home to anyone needing this service. People are so quick to find fault with the service at a business, but few are willing to give a compliment when it is earned. Sometimes it is our own expectations and attitude we bring with us to a business, that can render a less than meritorious service. Keep up the good work staff. The Gaines Family totally appreciated your professional service. Sincerely, The Gaines Family

I would not recommend Marshall-March funeral home to anybody based off of our experience with…read moreVicky. The funeral home is supposed to make the planning process for families easier. Vicky had dropped the ball at every single turn. 1. Three different dates were offered to have the service, April 21, 24, or 25th. Vicky stated that she was going to contact the cemetery to coordinate a date and follow up with us by Wednesday. Wednesday came and we had not heard from Vicky. We had to call the cemetery ourselves to coordinate a date. Then upon calling Vicky to follow-up ourselves, we were told that one of the dates we tried to go with was given away. The date she offered was given away while we waited on Vicky to do something that she never even did. That was the first strike. 2. The online obituary. The family was never asked for a picture or obituary to put on the Marshall-March website. On the website, there was a generic picture. For the family to have never had to plan a funeral before, the immediate family was unaware that that was apart of the process. We reached out to Vicky who then requested the photo and obituary. The picture was submitted via email. The night before the funeral, the obituary had still not been updated. I called Vicky about 9:40pm about this, to which she responded that she would check her email. That night, it was finally updated. The night before the service. 3. While we gathered for the final viewing the day before the service, the people did not even have a picture of our loved one to try to get the makeup right. Why? Because Vicky didn't check her email for the photo until that night. Upsettingly, our loved one did not look like herself at all. I know that a better job could have been done because I've witnessed it with other loved ones, and they looked like themselves, no matter how much time passed. While at the final viewing, Vicky never once stepped foot in to greet the family and make sure everything was okay. She was there at the office while we were there. We texted her for information about the time of the car's arrival the next day and she read the message while we were there and never responded. We had to ask someone else who worked there to confirm the time for the car. 4. The last issue was the programs. We supplied our own programs. The viewing started at 10am, service at 11am. Why on earth would the funeral home tell us that programs were not being passed out until almost 11? Why? If we are requested the programs at the viewing, why wait? Typically, the programs should be handed out at the time of viewing or as people walk in. There are some people who just come to the viewing for religious reasons or other and they also deserve a program. That on top of everything else just added to the frustration we were already feeling. I know that not everyone at Marshall March provides bad service like this, but we could never recommend them to anyone based off of our experience. SN: The gentleman that drove the car and transported us to and from the funeral was exceptional. He provided excellent service and was super accommodating, except for when he beat the family riding in the car inside of the repast for food lol. I'd give 1/5 stars for Vicky's service. I'm sorry but this is how we feel.

Marshall-March Funeral Home provided outstanding service to our family during a difficult time…read more They picked up where Stuart Funeral Home failed and moved with urgency, respect, and professionalism. They emailed the hospital release form right away and arranged to bring my husband into their care the same day. They also scheduled an appointment for our family the very next day to begin planning arrangements. Norman Whitted was exceptional. He stayed professional, showed empathy, and guided us with patience. He confirmed when my husband was safely in their care, handled paperwork with the insurance company, and coordinated military honors with care and attention. The entire staff treated our family with respect from start to finish. My husband looked peaceful and well prepared, which meant a lot to us. * Fast, responsive support the same day * Clear communication and follow through * True empathy and patience * Professional staff at every step * Help with insurance and military honors * Excellent preparation and presentation of my husband They exceeded our expectations. I strongly recommend Marshall-March Funeral Home to any family seeking compassionate and professional service. Sincerely, the Gasaway Family

Marche and her team are truly lifesavers (no pun intended)!! I thought my life was over when I loss…read moremy dearest Grandma to Covid but Morris Funerals and Cremation Services made the whole funeral process seamless from start to finish. Marche is very professional and was extremely patient with my mother and I who both were emotional going through this funeral planning experience for the first time. It definitely feels weird actually writing a Yelp review for a Funeral Home but if my recommendations are used for valuable opinion of my taste in food, amenities, and more happy services... please take my advice for a funeral home. In the event that you ever need one I wouldn't look any further than Morris Funerals and Cremation Services. Everything was reasonably priced and lower than other funeral homes in Maryland that quite frankly to me seemed to be "milking" patrons due the surge in deaths from this killer Coronavirus. They went above and beyond considering the circumstances all while following state mandates and social distancing. Hopefully I personally won't have to visit them anytime soon but I know where to direct someone when they do.

Humor to help decide: I came across the site by mistake…read morewhile searching Yelp! So, because they responded so quickly, I decided to give them my yelp! So, I could tell it was going to be "one of those days" Did they provide a good value for their service? Yes, cause it's only money, and you cant take it with you. Did they respond quickly? Hope so! Were they reliable? Not my problem anymore... M.

Capital Mortuary is one of the best funeral facilities I have ever encountered!! The level of…read morecustomer service they provide is top notch as well as caring at the same time. They are professional the facilities are beautiful and upgraded with television monitors for photograph on DVD. They are also a one stop shop you can get everything you need done there such as obituaries, programs etc. Last but not least affordable with wonderful service! I have used them several times never disappointed!! Thank you for being consistent with the excellent service that you provide!!

While I have always rode by this place my first time inside was Saturday for my cousins service. If…read moreyou desperately need a place I guess this will do however I would not personally recommend having a service here if you're expecting a huge turnout. It's very small inside even the overflow room downstairs doesn't offer much space.

We visited Cedar Hill today, hoping to locate and photograph the graves of our grandmother, two…read moreuncles, and one aunt. They had been buried at various times; the most recent death was in 2002. I had called by phone and they said they could help us in the office when we arrived. So I had written down all of the pertinent dates for the four people buried there, and the plot details for one that we knew about. The woman in the office was very pleasant and helpful. She took just a few minutes to research the plot locations. She provided us with two section maps and one overview map of the cemetery. So, we were pleased and optimistic. However, after tramping around for nearly an hour, we were disappointed not to be able to locate any of the markers. It is a big cemetery. The majority of flat memorial markers in the one section where we were looking for three people were covered with weeds, grass, or leaves. Some of the markers on the ground were accumulating trash that had blown around. I'm sure they mow some, but the grass was high. And clearly, weed whacking does not happen, maybe due to the size of the place or inadequate resources and staff. We saw a family unloading tools from their car (brooms, clippers) to maintain their family graves. If the family has not been around to maintain graves, they can be covered up and hard to find.

Mr. Benny Morgan provided my husband and I with very helpful information when we re-visited on…read moreOctober 4, 2024. He was very knowledgeable and cordial. Mr. Morgan even took us on an informative tour of the area that we had purchased over a year ago. However it is sad & disappointing to see that the mausoleum is in need of repairs. Mr. Morgan gets a 5 star rating, but the cemetery it self gets a 3 to 4 star rating due to the need for maintenance/repairs.