They were very quick to respond- the quote was fair, the glass arrived quickly, they showed up when…read morethey said they would, brought lots of people to help and was done quickly! Jay was great with communication- texting to let me know they were on their way. His whole crew was respectful of my space and careful with my furniture during install. I highly recommend him!!

Excellent customer service. Got what I needed even though it was Saturday Afternoon. 5 star…read morebusiness and Service!!!

I had a great experience with Glass Doctor of Greater South Houston for a glass shower door repair…read more From start to finish, the service was professional, honest, and focused on providing a cost-effective solution. Technician Danny was knowledgeable, courteous, and took the time to thoroughly explain the issue with my shower door. Instead of recommending an unnecessary full replacement, he identified the specific problem and repaired it efficiently, saving me money while ensuring everything works perfectly. Supervisor Nathan was also excellent--responsive, professional, and clearly committed to customer satisfaction. It's refreshing to work with a team that prioritizes integrity, transparency, and quality workmanship. If you're looking for reliable glass repair services with a company that truly keeps the customer's budget in mind, I highly recommend Glass Doctor of Greater South Houston. I wouldn't hesitate to use them again.

We recently moved into a new home and with the move came a few damaged items. We have a large glass…read moredinner table and a large desk with two glass cabinet doors that needed repair. We were worried we'd have to replace the table until we found Glass Doctor. Kelly walked us through our options and had someone come to our house to take a look. Surprisingly affordable to repair and extremely fast turn around to make the pieces we needed. Can't thank them enough for the amazing work! Highly recommend them if you need glass repair.

Carrie and the team over at Glass Dr. provided great service to my Altima! They were fast with the…read moreinstall, flexible with my appointment and extremely affordable. I 100% recommend going to Glass Dr. and getting serviced if your windshield cracks and needs repair. Thank you Carrie!

Because of the Glass Doctor's lack of responsiveness and communication, I had a missing front door…read morewindow for OVER A MONTH. This is completely unacceptable. A security company shattered the window pane of my front door while trying to install a door sensor. I called the Glass Doctor to have someone come out immediately. They were there within a day which was promising. They gave us a quote, measured the door, and represented that they would have the glass within a few days and would be back promptly to install it. A week later, they were scheduled to come out to install the glass. When they arrived, I was told the last guy that came out "didn't know safety code" and therefore ordered the wrong window and also apparently measured wrong. At this point, I probably would have/should have called somebody else, but I had settled my claim with the company who initially broke the glass based on the quote I got from the Glass Doctor so I was reluctant to go elsewhere and desperate to get the job done without further delay as it was not only an energy issue having a missing window, but a safety concern. I was told they were rush ordering the glass which would be in in 3-5 business days and he is available should I need anything, don't hesitate to reach out at all. For the next month, I called multiple times a week trying to get an update from the Glass Doctor. Out of the 10+ calls I made, I either never received a call back or was told they would check the status of my order and then they would never actually follow up. After over 4 weeks, they finally came out and replaced it. I will say the guys who came out were incredibly kind, quick, and did the job for a decent price. However, the lack of responsiveness for WEEKS and the failed promises were so frustrating and there is really no excuse. I do not recommend!

Called for a quote which he gave me and Ruben texted me his business card after our conversation…read more I wanted to proceed with ordering my item so i texted him back about how I would want it and what the details of the glass would be. After trying to get a good idea before I put my money into the product he stopped responding after asking for a picture. I called him the following day and he did not pick up, instead he texted me he would call me back and I never got a call back. Very annoyed with the service and glad I experienced that before hand before I actually paid for the services.

Had a giant broken mirror in my gym and Ruben and his guys worked quickly to get it removed and a…read morenew mirror installed. I appreciate you guys. Highly recommend.

Oh my goodness these guys saved me. On my way to Houston from Austin my windshield sustained…read moregetting hit twice by rocks kicked up from a rig. In an attempt to not have to replace the $3,000 window I called Houston Glass and they were able to not only mend the glass but they went out of their way to come to me. They run their business with integrity and they HUSTLE. I trust them completely.

They were very prompt, quick response and friendly. They provided the service requested at the…read moreprice quoted However I think they should've declined to do one of my rock chip repairs because it started to splinter. Their fix has stopped the splintering but

Awesome service! Highly recommend - wish I could give more than 5 stars! I would definitely use…read morethis company again. I had mirrors installed in my bathrooms. Brandon, the owner of the business, is very patient and respectful; he answered all of my questions - some of them multiple times. He and his associate, Jacob, were careful to not damage walls as they navigated my home, especially with my master bedroom mirror which is an oversized mirror roughly 9 feet wide. I wanted to re-use my master bedroom mirror. Other places that I called advised me to replace it. Brandon informed me of the potential risk of breaking but worked to his best ability NOT to break it and installed it. He could have easily sold me a new mirror and made a better profit. Brandon and Jacob cleaned the mirrors before they left.

I'm so impressed. I reached out Serene Glass to repair a…read morefull door glass that broke. They came over Saturday and measure and inspected to ensure he could replace it. I had 2 half door size windows replaced and the full size window on my door. The entire experience was amazing. Great price, great value and excellent craftsmanship. I know have a "Window Guy". Thanks again Mansoor.

We recently worked with Serene Glass to fix a unique defect in our frameless glass showers that…read moreothers were unable to resolve. Mansoor and his team were wonderful to work with. From the start, Mansoor was able to identify the issue just through pictures and conversations, and then promptly scheduled a visit to fix the problem. They were extremely accommodating with both pricing and scheduling - we would highly recommend Serene Glass and will use them again in the future.

Very unprofessional. I reached out to have a window replaced. It took them days to get back to me,…read morewhere they asked for more information. I sent them what they asked for and they gave me a quote. I told them I wanted to move forward with getting it replaced and asked if they could come out to replace the window this week/weekend. They said they would need to come measure first, so we spent the next 3 days trying to nail down and date/time, but they were giving me vague answers like "tomorrow", but no time given. They said they could probably come out today (Thursday), but didn't give me a time. I asked what time, so I could have someone at the house to meet them, and they told me "around noon". I had my boyfriend go to the house to wait for them because I couldn't get away from work. He waited there until 2 pm before giving up and leaving. While he was waiting I asked J&J to call when they were on their way, sent a follow up email to see if they were coming, and sent a text asking them same....... NO RESPONSE AT ALL. I ended up sending a text back and saying not to come because I'm going to go with some else. This is not an effective way to run a business. I need to be able to set a time or time frame and know that the company I'm hiring is responsible enough to at least answer me. I can only imagine if I paid them and something went wrong, how big of a hassle it would be to have them come out to fix it. Don't waste your energy or your money on this company.

Asked if they rebuilt sealed units, junior says yes, please send photos to this number for a quote…read more Three weeks, no quote. Idiot

Have been trying to get a window repaired for almost a month. calling office number gets no…read moreresponse except an answering machine. When texting it takes days to weeks to get any response, with no helpful information. Paid approximately half amount owed to build window replacement and have heard nothing since. Would not recommend at all. Sounds more like a scam company.

Reached out to several companies to repair a second story cracked window including some of the…read morelarger corporations. Glass Guru of Katy communicated well, did not require a trip charge to quote, and was almost half the price of the other quotes received. Service was excellent the day of with the tech reaching out when he was on his way (which was within the window). Plus they also take credit card which was great!