My experience with Houston Siding has been extremely disappointing. On the very first day of work--when the crew was supposed to replace only fascia and soffits--the foreman, Jon, nailed homemade scaffolding directly into my roof. When I questioned him, he told me the roof would "likely start to leak now," then handed me a business card for his personal business and offered to sell me a new roof. Their ladders also caused additional damage to the roof.
There were also sections of fascia that were supposed to be replaced under the contract but were never touched. When I brought this up, Jon said he could finish the job only if I hired him privately to redo the siding on my entire house, claiming he would "significantly undercut" Houston Siding.
When I contacted Houston Siding to report the issues and the incomplete work, I was told they couldn't help me and that I needed to handle it directly with Jon. It has now been two months since the job was "completed," and I am still discovering new problems. For example, the soffits were installed directly over the old ones, blocking the soffit vents.
I had seen similar reviews before hiring them and hoped my experience would be different because Will was very pleasant during the sales process. Unfortunately, I've regretted starting this project since the first day of work. read more