Caveman installed a new unit in my home last year. This week the motor quit working during a heat…read morewave. I have a lung disease that affects my breathing. I called Caveman in the morning, they went to Medford and picked up an entirely new unit, took out the part I needed, and had it installed the same day so I would not have to wait for the individual part to be ordered. I could not be happier with the great customer service I received. In this case, I don't think a small business owner would have been able to afford to buy an entire unit to use one part. There service was above and beyond my expectations.

Caveman is always fast and d friendly. Their service is top notch. I do not use any other. Their…read morestaff is knowledgeable and always trying to help get someone out right away. Bobby and Keith are an amazing team. Their can do attitude with a smile makes the experience one to remember. They give a fair price and I always feel well taken care of.

They were very professional and I love the units, we had seven units installed in two of our homes,…read morealong with getting windows install installed in one of them. They were installed in 2022, today three of the units have stopped working, I'm hoping that they have excellent customer service as it is going to be a very hot weekend and I am about to have a house full of company arriving from the airport today! I will update on their customer service. Hopefully it continues to be a good experience.

This business wanted $150.00 for an estimate!!! When is told…read morethe owner I had already had a diagnostic on my system he told me that made No difference!

This is an update to my one star review concerning my air intake vents. Rogue Valley…read moreHeating,Cooling and Electrical contacted me within hours of my post. Apologies, explanations and a NO CHARGE appointment was scheduled to take care of the issue. Jacob dealt efficiently with the vent, changed my filters and washed the covers, and vacuumed insulation. Very respectful, pleasant young man, typical of this company's employees. YES, I DO RECOMMEND THIS BUSINESS!!

they have installed and maintained two heat pump systems for me over the last 16 years…read more first-class products and services. they're the only ones for me!

While they couldn't help me with my request (i needed at least a 20' scope), I want to give 5 stars…read morefor the absolutely incredibly mindful and thoughtful man who answered the phone and assisted with my issue. Chris answered the phone first thing on a Tuesday morning, after a feral cat I rescued, wedged itself through a heat register, and into the bowels of my ductwork. Chris was kind, very interested in the CATastrophe that befell me, and very helpful! Absolutely recommend based on how thoughtful and nice Chris was on the phone.

They were awesome! Got out to my house quickly when it's been triple digits…read more Gave me options. Most importantly got it fixed/repaired so that I'm enjoying a cool comfortable house. I work remotely and comfort is super important. Professional and a pleasure to work with - I will recommend to others. Thanks so much Matt!

5 stars for LamAir! In 2011, they installed a new furnace and heat pump for us and rebuilt the…read moreexposed metal ductwork in our 100+ year old home. They were back yesterday to replace the old heat pump with an AC unit this time, and since we now have so much wildfire smoke over the summer, an iWave air purifier too. Extremely happy with the experience. Lee gave us a very competitive bid and patiently answered all of our many questions. The install team -- AJ, Mike, and Julio -- were awesome. Arrived on time, completed the job by 3:30, and left the basement furnace and outdoor AC space spotless. They were even sweet with our very friendly dog. Love working with a local business -- LamAir really cares about their customers.

Lam Heating and Air Installed my York system and we have had yearly maintenance contracts with them…read moreever since. I believe if someone shows up and does reliable service it's worth sticking with them. However, recently, I had a blower motor go out. It was a warranty claim. Given that the unit was intermittently working, I had them send a tech out for a second visit, which I paid for the same rate, who found that things were working perfectly at that time. I accepted that if it's not working consistently, it's worth replacing so I decided to move forward with the repair. We did get a second opinion from another company who said the warranty motor should be covered in the install of that was about a one hour job. It should cost between $375 and $450. Given that we had had all of our service done and the install by lamb Air, I went ahead and chose them given that they were processing the warranty claim even though their quote of 875 was dramatically higher. I will own that it was my fault for assuming, with no HVAC experience, that they accurately had an understanding of how long the install would take and priced it appropriately. I cannot say enough positive things about the tech who did the install Greg Stanton. He has come to our home multiple times over the years and provided exemplary service. Greg was able to replace and complete the job in less than one hour. I paid the full quoted price for the installation of this warranty covered blower motor of $875. I did however, then reach out to the manager of Lam Air and explain to them that while I understood they were a "fixed price company", I had trusted that they adequately estimated job costs based on their professional experience of the time that was required. I feel that $875 for a plug and switch repair like this that took less an hour... $875 was excessive. The manager basically thanked me for my opinion, knowing we were a lifelong customer but said "we are fixed price company... sorry". Lam Heating and Air got my $875... But lost my business going forward. While I feel Lam has excellent technicians I would avoid at all cost a company that does not price their jobs fair, or take into account ACTUAL install times. Unless you're independently wealthy and have no concerns about reasonable pricing I would suggest NEVER using Lam Heating and Air.

Air Systems of Southern Oregon LLC Luis did a great job…read morediagnosing the issue we were having with our mini-split system and working with the vendor-warranty to secure the necessary replacement components. Once the replacement supplies arrived, Luis (and Jordan) quickly did the work to bring the system back on line. They were very efficient with their use of time but also did everything needed to accomplish high quality work. Luis made sure that communication was great throughout the entire process and I felt he was careful to manage costs in a very respectful way. I'm absolutely pleased with the value delivered and my whole experience with Air Systems of Southern Oregon. Without hesitation I can say they absolutely deserve my strongest recommendation! It's great to have regular heating capacity working again! Michael in Ashland Oregon

From the owner: Air Systems of Southern Oregon LLC provides heating and heat pumps, air conditioners and mini…read moresplits, water heaters, indoor air quality, and duct and exhaust systems. Serving Jackson and Josephine counties, OR.

I haven't had much good experience w/ most local HVAC techs. Too often they have come out to just…read morecharge me an easy $100 or more and then leave w/out anything done. This is why I waited 3-4 years before calling a pro to take a look at my mini split that has been leaking refrigerant. My handyman has tried & failed to find the issue for years. I would've been so much better off if I had called Alpha sooner. If I would've called them the first time I had an issue I would've saved hundreds of dollars. Jason, from Alpha came out today & looked at my ductless heat pump. He brought out his handy (& expensive) leak detector and quickly zeroed in on the leak, which was around the outside connection point. He just needed to tighten it and add more refrigerant. The leak detector verified the issue was remedied. He also took a quick look inside my other heat pump before leaving, to make sure that a common grounding defect of that make was fixed, it was. It's so rare & so refreshing to have a real pro that knows his trade so well. I will certainly call Alpha Heating the next time I have an issue!

The team spirit and effort at Alpha Heating in Bandon is notable. They replaced our 30+ yr heat…read morepump and followed through with troubleshooting the thermostat. The technicians were called and without fail, they showed up promptly and satisfied our concerns. They are nice folks, easy to do business with.

I cannot recommend Grants Pass heating and air enough. Knowledgeable, fast, and most importantly…read morekind! They were very honest about what they could and couldn't fix on my dinosaur AC unit and my options. Sherry and Jerry are amazing and good people.

Grants Pass Heating and Air is absolutely the best! Over the past 20+ years Jerry and Zach have…read morereplaced and installed a new gas furnace, all new duct work and this year a new air conditioning unit. My (over 80 year old) house is snug all year round because of them. They even provided a portable AC unit until the new one was ready to install. Don't even consider any other company. Very accomodating, fairly priced, and posessing years of experience. Great company. Wonderful people to work with. Thank you Jerry, Sherri and Zach.

We've been using AirTech for maintenance for. Number of years now, and they have always been great…read more Well the time came that we needed to replace out ancient HVAC system... We discussed options with Mark, and selected a system... Mike's team did the install... We are all up and running with a super efficient system, and expect to see lower bills because of it. AirTech are our go to guys. They're fast and honest! Thank you Mark and Mike!

I would refer Mark Webb to anyone who needs a repair or a new system. He was courteous,…read moreprofessional, honest and highly knowledgeable. He came out within an hour on an extremely hot day and fixed our problem. We were willing to purchase a new unit but he stated he could fix it. It is working wonderfully. Saved us a bunch! We also had him install a unit in our garage on a different occasion. That unit is also working beyond our expectations. Again I would recommend him without question.