They were easy to schedule with. The plumber arrived on time and even called to say he was on the way. He was respectful of my home, worked quickly and efficiently. I absolutely recommend this company! read more

They are johnny on the spot and so thoughtful. Good work and work ethic. Always a delight. Thanks guys.

On It has completed several jobs for us. Everything from new toilet flange installations, undersink plumbing and shower drain and supply line replacements. All perfect. Fair pricing and in depth explanations of the work to be performed. They are the best. read more

What a great company! We had Nick work on our job & he was so helpful, friendly & thorough. Also, they are fast to respond & we had our job done the very next day! This company is also more affordable then most. This will be our first choice from now on! Ronda Bagwill Medford read more

I called Monday at 7:30am and Elizabeth picked right up. She said someone would call me in the early afternoon. I got a call from Oscar 2 hours later. He was very friendly and knowledgable. He first wanted to make sure it was the Water Heater that was leaking and not a pipe in the wall. He also noted a bad design with the way the overflow contained was installed. He left and returned in 20 min with a new Water Heater. He had it installed and tested in an hour. I would recommend this Plumbing company. read more

Called OnIt Plumbing with a major water leak that no one had been able to find. Previous two leak detectors did not find it. Jared refused to give up and finally located it under the front stairwell. Accessibility was very difficult. Jared called A Consolidated Constr LLC to come and assist using their vacuum tank to burrow down to the leak. Amazing machine. It took several hours but Jared, (OnIt Plumbing) and Ben from ACC fixed that leak. I highly recommend OnIt Plumbing. read more

Morgan and his team were absolutely amazing! We needed service and Elizabeth quickly got in touch with a technician and he came right out and did an amazing job quickly and with complete professionalism! I highly recommend On It Plumbing and will use only their services from now on! read more

BUYER BEWARE! We were quoted $1350.00 to fix a hot water heater. We said yes, trusting they were fair. Turns out the part was under $350 so they charged us $1,000.00 for 2 hours in labor (that includes drive time to go buy the part). They refused to give an invoice with parts and labor, stating they charge a 'flat rate.' I guess they charge $500/hour for labor! DON'T ASSUME THEY ARE FAIR JUST BECAUSE THEY ARE LOCAL. BUYER BEWARE!! read more

This Company is amazing, they fixed a major leak so fast! Respectful, Professional and Easy to work with without overcharging. These guys will be our go to. read more

I requested a plumber to diagnose and repair my shower they said it would be anywhere between a few hundred dollars to 1300 if the problem was severe it ended up being a minor plug on the cold water inlet valve I diagnosed myself after i cut a hole In my own wall they strong armed me and would not leave my property until I payed them 1000 dollars for 2 shark valves after trying to negotiate with them... they then crashed into my ditch leaving my property tearing up my drive way and when I contacted the owner he bullied and argued with me leading to him hanging up I have never in all my years been disrespected in all aspects from a professional business in this way I hope my review will help you. read more

I highly recommended this entire team, I've had them out for multiple jobs and have always been impressed with their timeliness and communication. If you're looking for plumbing help, especially on a timeline, they're 100% worth it. I value customer service and they are the best in the valley for a quality job done quickly. For example, I called Elizabeth about an job at 4pm and Nick was at our house at 9am the next day! He was super communicative, friendly, and straight with me about the issue and potential problems in the future. I'm grateful for his professionalism and can-do attitude, he got us squared away quickly. Thanks Nick, Morgan, and everyone at ON IT Plumbing! read more

Ryan and Oscar were fantastic! I had a slight emergency with my airbnb and i was out of town...they were so prompt and professional. It was stress-free and i will use them everytime....Thanks you guys for all your help, you made my day! Ezell read more

Not only were they flexible to come out when I had an emergency plumbing problem instead of making me wait, they replaced my hot water heater with speed, professionalism, and wonderful competence. AND the other plumbing issues I had as well. I would give 10 stars if I could. These guys (Jeremy especially) are WONDERFUL. read more

After leaving a few messages for other companies, I called ON-IT about 9am on a Friday and Elizabeth was very helpful. She said that one of their driver's would be calling me later that day. But within a short time Morgan called and texted he would be there in 30-45 minutes. He had the job done quick and painless. After 2 days of my wife having to wash dishes in the laundry room, I needed all the help I could get and ON-IT was there. Thank you guys for delivering the best service I've had in a long time. read more

I had a great experience with On It Plumbing. I needed a plumber to help me snake a drain line and find a septic tank and Morgan from On It Plumbing came out right away and had it done in 20 minutes. I found the plumber and the office staff to be very professional and followed up with email Invoices. I will definitely be using them again read more

If you are on a fixed income, call other places! The tech was excellant, response time excellant, asked about fees but once at our resistance was told just under $400 if toilet had to be removed. I'm certain they would have done great work but $400 was not at all in our budget! read more

These guys came out on a quote of $300-1300 for a job to clear a plugged cold water feed line. They cut the pipe blew out the line with air and put 2 shark bite fittings back on for $1000. 3hrs and most of that was a gentleman on the phone confused on how to fix the issue. My nephew grabbed his compressor and blew the line out himself. They initially wanted the full $1300, my nephew paid $1000 after being intimidated and treated with extremely poor professionalism. Sad to see a young man treated so poorly. After they were finished they proceeded to wreck into my nephews ditch at the end of his driveway and did property damage and left with out making any attempt to make things right effectively committing a hit and run. Any and all attempts to contact these guys to try and come to an agreement or understand have culminated in any results. This is poor treatment and a huge lack of integrity. read more

This plumber was amazing. Did the job, fit us into his busy schedule and did the job correctly. I We would definitely hire him again for anything plumbing! read more

Incoming water line broke no water for a day. They came dug out the cement around it and were able to replace everything back to the house. Warranty for a year all parts and labor. read more

Quick service for our emergency situation. The two guys are very knowledgable and my husband and I recommend highly. Thank you ! read more

From my first contact with Elizabeth answering my call to Morgan (owner) and Travis arriving on scene in Glendale, Oregon I'm so impressed with "On It Plumbing." Elizabeth was clear in explaining the process and how things would work once Morgan arrives on the scene to evaluate the problem and give me options and quotes on each option. Very professional, efficient and mindful of cleanliness from outside to inside. Made minor improvements with toilet seal around flooring, fixed what was causing the slow flushing problem and also added a much needed cleanout out back. Price for all was reasonable for the time, quality and level of work done. Would highly recommend this local, family owned business to all who ask! Thank you, Elizabeth, Morgan and Travis. Very much appreciated read more

they came out to replace a garbage disposal at our place. just like their name they were "On It" and were able to get it all installed quickly without any surprises or extra costs . Thanks guys! read more

On It Plumbing charged me an exorbitant $2185 to relocate a bath drain and install a tub. The technician, Lance, was arrogant about his abilities and refused to consider my concerns or comments. The tub was installed by pushing it all the way over to one side of the alcove opening and was damaged in the process (apron and flange chipped). Lance's response was "that's just how it's done and the damage will be covered by trim". Because the tub was not centered in the back wall as requested it has presented problems with installing the walls and surround. The bathroom walls were damaged in the process of bringing the tub in and placing it and Lance's response was "it's just part of installation in alcoves". Now I have to replace all the wallpaper in the bathroom and fix the walls. The tub is not stable even though Lance demonstrated it's stability by jumping up and down in the tub his boots on and using no protective covering, leaving dirt, smudges, and scratches. I don't believe Lance knew what he was doing though he claimed vast experience. Morgan, the owner, sent Lance back out with a sponge and toothpaste to clean up the tub and dismissed all my other concerns and complaints. The plumbing of the drain is questionable at best and the insulation and covering on the underside of the home was left hanging after being carelessly ripped out to do the drain work. Don't use ON IT Plumbing or you'll be sorry like me! read more