I had called this agency about adopting a cat but got a voicemail message so I decided to email…read moreinstead. In the email I specified that I was happy to come in and requested that they call me. They wrote back saying that I could only visit after my application was approved and they did not call me although their website states they do a phone interview. They simply said to fill out the application that was attached. I filled out the application and they apparently reviewed it, called my personal reference and then proceeded to reject me without ever talking on the phone with me. I thought they should treat people with some more respect if they claim to treat animals this way. They said their reasons for rejection are confidential but I fail to understand given I have subsequently been accepted at another shelter.

I was fostering a 5 month old rescue kitten with plans to adopt. The Kitten had a vet visit 4 days…read moreprior for routine check up and vaccinations before being dropped off at my home to foster before it had to be euthanized. I was so upset and distraught that so much issues and health had been over looked and not treated for. This poor kitten had not been provided proper medical attention and was with another cat and my dog. I felt so bad for this poor kitten but also the other animals in my home. I love rescuing and have had great luck with other shelters, but would not recommend this one as they do not have a proper process in place for rescuing, treating, and processing animals. :(

They have terrible customer service. Every time you call the person answering the phone has zero…read moreanswers and says someone will call you back when they can, but then we never get a call back. They don't pay attention to the dogs well-being nearly enough, for example we have been leaving our puppy there and have told them that he is having diarrhea but every time we pick him up and ask if his poop was normal they says, "oh yeah, everything was fine" or "I don't know, I didn't work with him" and then when he gets home he continues to have diarrhea. They don't interact with their clients at all, at the end of the day they are just telling you what you need to hear to leave them alone. The only positive thing I can say is that our puppy comes home looking happy and he is tired from playing. Edit: 3 days after posting this review, instead of reaching out to me they called and tried to bully my fiancee into changing it deleting this review. Rather than addressing the issues she just denied any problems and ended up just making my fiancee upset.

The trainers are outstanding! I adopted my puppy about a month ago and I noticed she was a little…read moretimid around other dogs so I figured I would try out daycare to get her to become more social and not scared around other dogs. Zoey comes home super happy and pooped! I have had many interactions with the owner and her staff members, they are beyond knowledgeable and happy to always provide advice (especially for a new dog mom, like myself.) Thank you to the Bark n Roll staff for always providing great customer service and an even better program, Zoey also says thank you for introducing her to her new friends!

I'm trying to find the right words to adequately praise Massachusetts Veterinary Referral Hospital…read more(MVRH), its staff, and Dr. Kelly Larabee, an Emergency Physician whose compassion and professionalism made an extraordinarily difficult day more bearable. While traveling from northern New Hampshire to Boston, we stopped in Woburn and discovered that one of our very elderly dogs could no longer get out of the car on her own. When she finally did, her rear legs collapsed beneath her. In addition to the weakness in her hind legs, she was breathing rapidly and drooling excessively. As a longtime dog owner, I recognized the look in her eyes immediately--the look that says, "It's time." Fortunately, we were less than a mile from Massachusetts Veterinary Referral Hospital, a Level 1, 24-hour emergency and specialty veterinary hospital. We arrived without an appointment and were met by a team that was immediately welcoming, compassionate, and remarkably efficient. It was clear from the moment we walked through the door that MVRH has built a system of care designed to deliver expert treatment with both urgency and empathy. Our dog was promptly brought into the treatment area and made comfortable. Shortly thereafter, we met Dr. Kelly Larabee, whose kindness, professionalism, and genuine concern were evident from our first conversation. Dr. Larabee confirmed what we had feared but already suspected--that the time had come for our beloved companion to cross the rainbow bridge peacefully. Dr. Larabee and her team brought an extraordinary degree of humanity to veterinary emergency medicine. They treated our dog with dignity, tenderness, and respect, as though she were a member of their own family. During one of the most difficult moments a pet owner can experience, they provided not only exceptional medical care but also comfort and compassion for us. I am not sure the average pet owner--or member of the public--fully appreciates the expertise, systems of care, and operational excellence that make an institution like Massachusetts Veterinary Referral Hospital function so effectively. Having spent much of my career in process engineering, I was deeply impressed by both the efficiency of their operations and the quality of care they delivered. Every aspect of our experience reflected a well-designed system staffed by highly skilled professionals who never lost sight of the human and emotional side of their work. Dr. Larabee and the entire MVRH team were as compassionate as they were capable, and as caring as they were efficient. Their professionalism and humanity turned a heartbreaking day into one marked by dignity, peace, and gratitude. We would all be fortunate to receive the same standard of care in human medicine.

Great staff, Not always what you want to hear about your…read moresick pet. They are great with giving estimates on the recommended tests. Better than everywhere else.

The owner is extremely knowledgeable about pet food. Particularly when you have a complicated…read moresituation. They have a lot of inquiries products priced fairly.

This store is entirely unprofessional. I bought three fish a month ago and within 24 hours 1 fish…read morewas already dead. During my purchase I had explained the size of the tank and had the store owner test the water to make sure the tank was set to go. He gave me a credit for a free fish. I then went back Saturday afternoon and bought 3 more fish, and again had the water tested and approved. I brought the fish home and by Monday morning 2 of the 3 fish were dead. I brought them back to the store to prove what had happened, but he refused another credit and offered no explanation as to why the fish were dying. He took no responsibility and scolded me, saying that he already lost money on my prior purchases. All I ask is for accountability and for honest representation of a product. I will be taking my business elsewhere and recommend that other pet owners do the same.

David seems to be pretty aggressive and down right wrong. Tony is a terrific breeder and has top…read morenotch dogs. As for requesting to meet in garage, it's called his family doesn't want to risk getting Covid this not allowing the public into his home. I just picked up another dog from Tony 3 weeks ago and as usual the dog is perfect. This isn't a shelter and I wouldn't allow you to bring your dog either risking getting the puppies sick! I can sense by your demeanor your the problem.

I would like to respond to review by Nicole who wrote a review of Tony's breeding practices at…read moreTalgere puppies because I have had a completely different experience adopting older dogs from Tony and have also referred several people to him to buy puppies. NIcole's review is filled with erroneous lies about the conditions at talgere's and the condition of his dogs. There are no deformed dogs, no dogs with multiple medical conditions or abused dogs on his premises. I have been lucky enough to receive 3 older dogs from Tony and they were all sweet, healthy dogs. Our little pug Jessie in fact lived to be 16. I also met the vet who delivers Talgere pups and provides general care to his dogs and he spoke very highly of Tony. I recenlty adopted a beautiful 5 year old Boston Boy and he is sweet, affetionate, playful and handsome...hardly what you would expect if the conditions described by Nicole were true. It is interesting to note that Nicole has written other scathing reviews about other agencies on yelp, such as Topsfield fair.

I had an extremely disappointing experience at PetSmart…read more I took my dog to a scheduled appointment at the Banfield Pet Hospital located inside the store. Since Banfield was open, I had to enter through PetSmart, which is the only way to access the clinic. When I was leaving after my appointment, I briefly stopped to look at a dog collar that caught my attention. Immediately, an employee approached me in a very rude and aggressive manner and told me to leave because the store was closed. I explained that I was only there because my dog had a scheduled Banfield appointment and that I was already on my way out. I also told him there was no reason to be so rude. Instead of calming down, he continued to treat me with disrespect and hostility all the way to the exit. I have never felt so unwelcome and mistreated as a customer. Because of this experience, I will never spend another dollar at PetSmart. I am also considering switching my dog's veterinary plan so that I never have to return to a location where customers are treated so poorly. It is unacceptable for employees to speak to people this way, especially those who are simply attending a scheduled veterinary appointment. PetSmart should do a much better job training employees on basic customer service and respect.

If you want fish do not go here go across the street one of the staff members there at petsmart is…read morea saying this respectfully a light skinned man who is very rude I have owned fish my whole life and the fish I was going to get I always owned but he thinks he knows everything about fish mind you he gets paid $17 an hour but wants to bust someone's balls over feeder fish that I was going to be giving to my turtle at home he said the 15 gallon tank wasn't big enough for 4 FEEDER FISH and wouldn't sell me the FEEDER FISH if you don't want fish to be FEEDER FISH don't mark them down as FEEDER FISH! This guy is a guy who will bust your balls over fish you have experience with and the proper care but talks to me like I'm in the wrong... DONT GO HERE FIR FISH OR GO WHEN HES NOT THERE!!! ( always a long wait to get fish understaffed)

It's been a month since we got our Milo from Purr Vibes Cattery. The kitten is absolutely…read moredelightful. Incredibly playful and full of energy, he has the perfect balance of curiosity and snuggles, and my older cat loves him.

From the owner: At Purr Vibes, we don’t just raise cats — we raise companions, soulmates, and lifelong family…read moremembers. What sets us apart? Home-Raised with Heart Every kitten is raised underfoot in our home — not in cages — surrounded by love, children, and everyday life. This creates confident, affectionate cats ready to thrive in yours. Champion Bloodlines Our Abyssinians come from award-winning lineage, combining ancient beauty with modern health and temperament. Health & Integrity First All kittens are CFA registered, health-tested, fully vaccinated, and raised in a stress-free environment — because your future family member deserves the best start in life. Personalized Support for Life Adoption doesn’t end at pickup. We guide you every step of the way — before, during, and long after your kitten comes home. Nationwide Delivery, Boutique Care Whether you’re nearby or across the country, our kittens arrive safely — and full of purrs. We’re not a kitten mill. We’re a mission-driven, boutique cattery for people who want more than a pet — they want a purring partner raised with love, purpose, and soul.