Emiliano was extremely efficient. He was very nice greeting me and asked if there were any problems…read morehe should address moe than the normal service. He explained what he was going to do and then got to it. I highly recommend Gecko as their personnnel are the best.

We had many rats and called Gecko. Rich was very responsive and solved our problem. He put a…read morecamera in the attic, which was so helpful. I highly recommend them.

If you are looking for great service and a very trustworthy person to manage your pest control …read more You should consider Shane at Graves pest control. He will take great care of your home or business. I highly recommend Shawn . Such a great guy too. Thank you Giuseppe.

Great service, very thorough and helpful. Shane is wonderful to work with and is reliableread more

Please do NOT do business with these folks. They completely lie and pretend to do their work, and…read morethey still want their money. We were told that they would come once per month, but they corrected that later and said once every two months. Four months later they showed up. They lied and said we were not home when they "tried" to do their work. Now we've been put in collection. We didn't pay the bill because THEY DID NOT DO ANYTHING for four months. They have a reputation for aggressive billing collection. They are the worst. How can they still be in business when all they want is their money, and they don't care about the customer AT ALL. We're just supposed to sit here and take it. I plan to write complaints about this company until they either fix their BS or go out of business. The employee that came to our house ONCE in the beginning promised to take down ALL the spider webs. He maybe got to 1/3 of them. We had bugs crawling around all over the place after he left, and I had to spray myself.

I had a very helpful inspector named Lance come out and help us. He was very focused and showed…read moregreat work ethic on a very hot day. Clark was also wonderful in getting someone out soon since we had a water emergency and needed some help fast. Overall wonderful professional experience.

Great business and the owner is very nice came to the house and gave me the estimate and I've had…read moreone service so far!

I want to specifically recognize Jacob Vervalin, who continues to service my home. He is…read moreprofessional, knowledgeable, and very thorough. He takes the time to explain what he does and always does an excellent job. I really appreciate his work.

Rarely do I feel like someone's customer service is stellar..... Justin has done an excellent job…read moredealing with our rat and mouse infestation. He keeps coming out and is like a pit bull. Great customer service, attentive, and thorough. I highly recommend Keillors Pest Solutions.

I'm pleased to report that Justin Keillor's Pest Solutions WORKS! I was in some serious denial…read moreabout how bad my home was. With the drought followed by the influx of water with recent rains, I had every kind of bug - spiders, ants, etc. in my home. Nothing I did stopped them. I have two babies in the house and I reused to allow my husband to spray anything for fear it could harm them. Finally, after finding a spider literally crawling around my youngest baby, I broke down and called Keillor's Pest Solutions. And THANK GOD I did! Justin offered to come out the next morning (I called in the evening, or I think he's have offered to make it that same day). My schedule didn't allow that, so he came out when it was convenient for me later in the week. He showed up, shook my hand and got right to work. I appreciated that he wore shoe covers, respecting my clean floors - which sounds silly, but it means a lot when I barely manage to keep my home clean with two kids. A contractor coming in a dirtying the floors is literally the worst! I also appreciate the fact that he uses baby-safe products. He made me (the biggest skeptic) feel comfortable and that my babies would be safe after spraying. And, for all the well-meaning husbands out there who "can do it [yourself]," I get it. But! Keillor's Pest Solutions uses spray you can't buy without a license, so...really...you can't. (But thank you for manning up and trying, I know I appreciate the effort!) Justin sprayed inside, laid granules outside, and is coming back to spray outside since it was raining the day he first visited. He was quick, efficient, and pleasant in our communications. Best of all? THE BUGS ARE ALREADY DEAD! It's literally been a day and a half and already I see massive progress. I'm so happy I could cry. His prices are very reasonable. He comes out once a month and charges next-to-nothing bimonthly. But, honestly? I'd have paid anything to see such a great outcome so quickly. Better still, he guarantees his work and offers to come back if any pests return. I highly recommend Keillor's Pest Solutions. My husband owns a local business, which has made me VERY picky when it comes customer service. Even still, I find Justin to be top notch in customer service, price, and performance. If you're in the market for a pest control guy, seriously don't think about it anymore. I can't believe I waited so long. Thank you, Keillor's Pest Control!

I used this company after purchasing a rental in Oroville a couple years ago that was near a very…read morelarge field -The field of mice - LOL My renter complained so I hired them and they did an excellent job inside and outside the property. I now use them in Gridley too!

Marcella was absolutely fantastic. She patiently listened as I explained our situation and walked…read more around with me so I could show her visually. She checked additional areas, worked hard, observed carefully, and was extremely knowledgeable. She was fun to work with and there wasn't even a tinge or arrogance or judgement. Simply cannot ask for more.

I can't believe its taken me this long to review Gibbs! I wish every home services company in Chico…read morewere run by pros like Jason. He has reliably handled every issue I've called him for. A well established rat infestation, a stubborn issue with little tiny bigs that came in with new landscaping material, wasp nests by the pool, summertime ants, etc. He always picks up his phone, and he handles issues immediately and effectively. If Gibbs would just expand into HVAC, Landscaping, Plumbing and Window Cleaning Chico would be SET!

My sister and I moved into a house that had obviously not been taken care of in June of 2020. We…read moreimmediately ran into problems with Ants and roaches. I put in a maintenance request and Jason came out to take care of the issues. He is awesome, non disruptive, and has a 30 day guarantee about getting the problem fixed or he will come back and spray again. I think he came out 3 times within a month the second time we had any problems because they would NOT go away. Recently we have had an infestation of flies in our back yard. I tried so many things on my own to try and get them to go away, but finally texted Jason again because I couldn't eliminate them. He came out the next day, and fingers crossed this is the only thing that needed to be done!! But I know I can give him a call if they are still around!

We have been very satisfied with the services we've had for many years. Having grandchildren, we…read morewant to make our yard as safe as possible! It's a family business and the men have all been exceptional! They don't hesitate to check in & happily address any problem areas we might have. Thank you Bug Guy!

Dominic is fantastic! I am a residential realtor in the Bay Area and my grandmother lives in Chico…read more She was having an issue with flies and spiders and Dominic responded immediately. After calling 10 different pest companies I am so grateful I found The Bug Guy. No one was interested in helping my grandmother unless she signed up for reoccurring services. It was extremely frustrating not to be able to help her from a far. Not only did Dominic get us on the schedule immediately, he also spent a solid 30 minutes on the phone giving us recommendations of what we could do in the meantime. Thank you so much Dominic! You not only provide excellent service but you are a good human and that is hard to find these days. I will for sure be recommending you to all of my friends, and family and my real estate colleagues.

We have signed up for service twice, our neighbors receive the service; however, Shelby's Pest…read moreControl REFUSES to come back to our house. The first time they blamed a new employee and falling through the cracks, and we should not of believed them. We paid a second time, with a manager (?) who promised we would be set up for services moving forward. Shelby's Pest Control failed to return or contact us. Either they completely suck at paperwork, tracking customers, or follow through OR the company has deliberately chosen not to come back based on discriminatory viewpoints. I DO NOT RECOMMEND. THERE ARE MULTIPLE PEST CONTROL COMPANIES IN CHICO, SOME ARE CHEAPER AND WILL PROVIDE BETTER SERVICE.

I hate having to leave a bad review but the service Shelby's provided for my flea infestation was…read morevery inadequate. The first time they sprayed did not kill the fleas and after I insisted they spray again a week later Jeremy mixed up a stronger solution. For $275 they would only come back once within 30 days and gave me no follow up care or information on the flea lifecycle which continued, so I used ChatGPT to instruct me on how to proceed which involved daily vacuuming and using flea traps which I purchased. The traps they gave me were for mice, not fleas. Finally, 2 months later, after the initial spraying, the fleas are finally gone. And during this time I had no animals in the house. The key to getting rid of them was all the vacuuming and traps that I did, with no help from Shelby's. I could've used an otc spray and saved the money.

I wrote my last review of Warwick Pest Control in 2017 and feel compelled to do an update. Brian…read morenever ceases to impress me with his dedication to perfection and his caring style. My neighbor recently had a different pest company and said hers did the bare minimum, charges more, and she wanted to know about ours. Brian went to her house the next day, and she said it was night and day difference and begged him to add her house to his route. I always notice that Brian remembers the uniqueness of our house, remembers every spot he places various traps or devices, and just treats our house as his home. He is a talented guy who you will keep for years. He is that good, and deserves me taking a few minutes to write another review.

Brian is always very friendly and has a flexible schedule. He never hesitates to go the extra mile!read more