I had a very helpful inspector named Lance come out and help us. He was very focused and showed great work ethic on a very hot day. Clark was also wonderful in getting someone out soon since we had a water emergency and needed some help fast. Overall wonderful professional experience. read more

Please do NOT do business with these folks. They completely lie and pretend to do their work, and they still want their money. We were told that they would come once per month, but they corrected that later and said once every two months. Four months later they showed up. They lied and said we were not home when they "tried" to do their work. Now we've been put in collection. We didn't pay the bill because THEY DID NOT DO ANYTHING for four months. They have a reputation for aggressive billing collection. They are the worst. How can they still be in business when all they want is their money, and they don't care about the customer AT ALL. We're just supposed to sit here and take it. I plan to write complaints about this company until they either fix their BS or go out of business. The employee that came to our house ONCE in the beginning promised to take down ALL the spider webs. He maybe got to 1/3 of them. We had bugs crawling around all over the place after he left, and I had to spray myself. read more

After having the service for many years, we reviewed our security footage. The Clark representative did such a minimal amount of work that we were flabbergasted! He literally walked around our house and got back in his truck, hardly spraying two bushes in the front and nothing on the sides or back. We contacted Clark, but it was such a complicated process to work with their management to review footage, do the disciplinary work for follow up, try, and get the bugs out of our yard... That we just said, we quit! read more

Clark has been great for us. We live in the middle of nowhere and they always show up and do a good job. The one time ants were bad and I called them between services, Michael S came out personally, that day, and sprayed again. Tristan is excellent, he's our normal tech. He always takes the time to check with us and see if everything is good. He truly goes above and beyond. I highly recommend these guys read more

I In 2009 or 2010, I signed up with Clark for their most thorough package that had a exclusion guarantee and for roughly 8 years I was satisfied--I even wrote a positive Yelp review. I paid the monthly charge without fail. Then I had a rat infestation. An exclusion expert found and sealed up the access--success!. No more problems until 4 or 5 months ago. The rats returned. The service tech set traps and caught a number of rats...but they were still getting in. and nesting. The new exclusion expert --Lance -- came out and 'inspected' the building. He did not use a ladder, or climb up to look at the eaves. He stayed in the ground and looked up--that's it. Lance said he didn't see an access route and because I was not charged last time (I don't know why not) the guarantee did not apply. If Clark's did not charge me 5 years ago, shame on them. But they did the work, there was a guarantee and the rats returned. Lancet refused to honor the guarantee and told me to hire a handyman. If Clark did the work, it would be at an outrageous rate...I think he said something like $200/hour but I was so mad and offended I may not have remembered it correctly. The price was definitely WAY higher than the (rare) local labor rates-- I am paying for a remodel right now and am familiar with the cost of labor. In addition, Lance was rude from the get-go. He was wrong on the applicability of the contract and he is terrible at customer service. Later I asked around and learned that Clark Pest Control was consolidated with a couple of other national pest control companies. I don't know the details, but I do know that when you call the local office number, a call center somewhere else in the country takes the call and refers it the local office. So this is no longer a local business. I fired them. read more

I usually just call and have my house serviced and go with it. But the past several months, we have had trouble with ants, the worst in the last couple years, some black widows, and occasional carpenter bees. I have to say Clark Pest Control has been great, I speak to someone every time I call, and they have our technician out here with in a day or two at most. I have to say that we have the best technician, Aaron Colwell. Always in a good mood, always ready to step up and take care of the problems that day. Great customer service, and a great example of a hardworking Technician for Clark Pest Control. Thank You for Providing us with Awesome Customer Service !! read more

We just bought a new house in Chico, and started seeing some small bugs and spiders, so we ordered a pest service. One of the problems with ordering pest services is most companies make you sign a year contract before they'll treat your house. I wasn't crazy about the idea, but we went ahead with it. The tech came out, he was very polite, but didn't have the attention to detail I would have liked. He asked me to open one of our garage doors to spray there where my wife had seen some bugs, but he didn't ask about the other garage. I was working at home and on the phone at the time, so I didn't have a lot of time to give him direction. When he left, he left an invoice saying he had sprayed for bugs and swept for and removed spiders. Later that afternoon, my wife came home from work and went to the garden. When she did, a black widow jumped out right from the foundation of the house, where there's a little lip at the stem wall. I looked under the lip, and saw a nest there, which I then removed. I looked under the rest of the stem wall, and saw there were several other spider webs. I don't think it had been swept. We called the company, and they sent the tech back the next day to sweep, which he did, which is why I give them two stars and not one. But again, the tech was in and out. So I called back the next day to request a different technician. I asked if we could have someone who was perhaps a little more experienced, with a little more attention to detail. The person who answered the phone told me a supervisor would call me back... well, when that didn't happen, I called back again and told them I wanted to exercise my right to cancel the contract within 3 days. When I left that message, that's when the supervisor finally returned my call. I told him at that point, I'd rather not commit to a year of service with them, that they had not made a good first impression on me. The supervisor did agree to cancel the contract, but still charged me the full $125 for the initial service. I told him I didn't think that was fair, since they hadn't really done the job, and he began arguing with me. When that happened, I knew I had made the right decision in terms of canceling. If you go with these guys, I would make sure to schedule a time so you can walk around with the tech on the first visit to make sure they do a thorough and detailed job. But who really wants to have to do that when you hire a service professional? Note: I'm a different Joe B than the other reviewer listed here. read more

Clark Pest Control is very responsive and has addressed every concern I have had to date (there have been many on account of my arachnophobia). My service calls for a treatment every two months, however, if I have a problem they will come out in between. I have called several times and they have always come out in a timely manner and never give me a hard time about the "extra" service. My issues are a result of my location. When I let them know that I was not happy with their chemical, that I didn't feel it was strong enough, they sent someone out to try something else. In short, I feel that they have bent over backward to insure that I am a satisfied customer. They actually listen to my complaints and work to resolve them. Would definitely recommend!! read more

Their service doesn't work against the pests for Paradise, California. The representative explained it could take a few months so we gave them 8 months before giving up. They didn't even clear the cobwebs after the first few months. In September 2016 we decided enough was enough so we called to close out our account where we cancelled our service along with paying the total balance. Dec 29th, 2016 they called to let me know I haven't paid my July balance and they sent it to collections which reported to the credit reporting agencies. I don't forget to pay my bills and I have excellent credit!, or had excellent credit. I'm now shopping for an attorney which will make this a VERY EXPENSIVE experience. read more

I called Clark because a rat was destroying things (like my washing machine) in my garage. They came out the same day, which was great. The problem is I had to sign a year long contract amounting to over $600 before he would do anything at all. I have no other pest problem other than the rat. I was desperate so I signed. He never checked my attic because he didn't have a tall enough ladder. He set some traps and that was it. He caught a rat, I fixed the places where they were getting in and that was the end of it. Except that I still am billed every two months for $87. I suppose he shows up, but I don't know what he does as the ants are still alive and well and they are the only other pestlike thing around here. I spoke with a rep on the phone and told her I wanted to discontinue my service and she told me that it was good insurance against getting pests in the future. I repeated that I would like to discontinue service, and she finally said that she didn't have authority to do that. I would have to talk to her supervisor and she said she would have her call me. That was a week ago and I have yet to receive that phone call. I know I was at fault for signing the contract, but I think people should be aware that is the deal with this company and if you are not going to want ongoing pest eradication you should call a different company. read more

This is an update to my earlier review. They still have never called or stopped by to give me an estimate (and yes they have my address). Will never use them. read more

Transparent service, they show up every other month, no bugs. No phone calls to remind, great service.

Our techs name is Josh and he is the best! He always returns our calls and comes out immediately if we have a problem. He is a hard worker and an all around nice guy!! We are very happy with our service. read more

Clark's Pest control is dependable and fairly priced. Our tech, David Siler, is terrific.

Had contract with clarks to spray our lake house inside and out every two months for past two years. So every time we went up to the house there were spiders and webs in every room all along the eaves and on every piece of trim on the exterior, always carpenter and those little sweet ants and multiple bugs. I felt it looked like a house not being sprayed at all for bugs. Caught the sprayer guy in earl June making his rounds, commented on the no smell spray he was using and jokingly accused him of just spraying water and told him of my plight and he said it was life in the forest and maybe we just needed to have them spray monthly or more often to get a handle on things. Fired them early this July, brought out a lil garden sprayer, mixed up a lil bug cocktail, sprayed the house down and now no bugs. No sign of bugs inside or out. Funny that the sprayer guy never responded negatively or positively when I accused him of using water. read more