Kim is the best!!!! She will go above and beyond taking care of your fur babies!!! Even sends you…read morevideos and pics so you can see how they're doing which makes you feel so much better about leaving them! Look no further, trust me, she is the one!!!

There is absolutely no one else i trust more to care for my pup! Kim sends several pics each day…read morewith status updates and her home design keeps pups in mind! My dog cannot wait to get inside and begin playing ! He is usually pretty needy, but doesn't even look back to see if I'm still around when i drop him off at Nitro!

We absolutely love this place for grooming our doodle. Marcelo and his wife actually love what they…read moredo and don't shame you if you bring in a doodle like most groomers, lol. They're kind and helpful and make you feel taken care of. Show this small business some love! You'll be so happy you did.

From the owner: We are the Best Doggy Daycare Hotel Groomer in Dallas! We have a clean, fun, and loving environment…read morefor your pets. They will have a chance to make new friends while they are here. Your pet need a new do for the summer? We got you covered. Just give us a call or text. As about our specials.

They are very friendly and fast.... not one of those drop your dog off at 8 and wait until 5 to…read morepick them up! Does a great job with grooming. Overall I love this place!!

Brought my brother's dog and mine up there to get a bath ears cleaned and nails cut on both of them…read moreand they called about 3 hours later and said they were ready so when I get up there they both looked like they hadn't had any of that done they looked better before I took them up there. So the owner or whoever the guy is at the desk took our money and said nothing else. He's rude and he has no people skills if he don't like his job he shouldn't work there. We will not be taking our dogs back there again. I will give a zero rating.

I received a message from John Michael and Kathy, the owners, regarding my concerns. They have…read morereviewed the training with their staff and addressed the issue. I have since dropped my Ramsay baby off again for grooming and have been very happy with the experience.

I've taken my rescue dogs to Kinder Critter for grooming and have always appreciated the kindness…read moreof their groomer, Amber. Unfortunately, my recent interaction with the owner was one of the worst and shocking customer service experiences I've ever had. One of my dogs is a high-anxiety rescue who requires medication for grooming, and couldn't be groomed that day due to construction noise going on at the facility. When I asked to briefly speak with the owner about the situation, he interrupted me before I could explain and said, "That noise is not our problem. I don't care." When I questioned that response, he repeated, "I don't care. Just leave." I was honestly stunned and simply picked up my dogs and left. A few minutes later he called me. Instead of speaking to me in a professional way, he immediately justified his behavior by saying he was stressed because of the construction. When I told him I wasn't returning he called me a "two-faced b****" and told me to "f*** off" before hanging up on me. The front desk staff were kind and professional, and Amber has always been wonderful with my dogs. But the way I was spoken to by the owner was shocking and completely unacceptable. Pet owners trust businesses like this with animals that are essentially members of their family. Being told "I don't care" twice by the person running the business, followed by that kind of treatment, destroyed any confidence I had in returning. Because of this experience, I will not be bringing my dogs back.

My dog was well taken care of. I will use D best pet sitting again. Responsive and easy to…read morecommunicate with.

This was the first time I have left my dog anywhere overnight because I recently adopted her. I…read morehaven't traveled in the last 4 months because I was worried about boarding her someplace. I believe that she went through a tough time before I adopted her. I saw the great yelp reviews and I decided to call and she answered right away and agreed to meet my dog and I was that afternoon for a walk through. I wound up leaving my dog over the weekend and Julie was very sweet and you can tell she is an animal lover. I felt very comfortable leaving my dog with her. She has excellent communication skills too. My dog came home and was happy to see me but she was a happy happy dog so I that's a great thing. I recommend trying this place if you want someone that lets your dog run freely and play with other dogs as well. It was my dogs first time and I will be taking her back next time I travel.

I have been taking my animals here for many years. The staff is very compassionate and caring…read more Dr. Pirrung always took very special care of my dogs and my cat.

I have taken all my dogs and my cat there for many years. The staff is very compassionate and…read morefriendly!

I have seen this place since 2010 (may have been a different name then). Searching for a new…read moreboarding facility and decided to give Wags a try. First bonus upon walk in there is zero smell, as horrid smells in a facility is an instant deterrent for me. Trip was delayed due to inclement weather the week of 1/26/26. I was delayed in Galveston for an extra 3 days. Phoned Wags informed of situation, they extended the dates and provided extra food as I prepared enough and one extra meal. Updates were provided at minimum once a day. Mason will definitely return when boarding is needed.

This place is great! Friendly workers who really care about the pets. My dogs gets excited every…read moretime we go there. And there's somebody there 24 hrs a day.

Everything about this business is excellent. I have been with them at least 8 years and I…read moreappreciate the effort they put into the dogs. My boys love going here. I love the fact overnight stays are supervised. See you all soon.

Everything and person who works there are just great. Very nice and caring and the groomer also…read moredoes excellent work. My dog can't wait to go. A quality business that you can trust. Sally Hill

I have a large, rather rambunctious lab. He is not mean...just too friendly. I have been to the…read moreclinic a few times over the years because let's just say, my dog gets himself into things. The staff is friendly; they treat my large, rather playful dog as well as they treat the small, angelic puppies. If the wait is long, and it often is, and I choose to wait outside or walk my dog, they agree to call me when it is near our time. I have no complaints about the wait; this is a low cost clinic, and people who want to get in and out quickly should go to the many nearby vets who charge twice as much for the same care. They do good work here, and they seem to genuinely care about animals. I have boarded my dog here, as well and have been happy with that service, too. I see some people complaining about how they waited long, or how their animals may not have been cured. Seriously, these are vets and vet techs. They can not promise cures, control how long a surgery may take, know about emergency situations that may arise, or treat your animals if you can not pay them. They can do no more for a pet than a doctor can do for a person. They do good work at fair prices and genuinely seem to care about animals. The place may not be fancy, but it is clean. They allow people who do not make a lot of money to care for their pets.

When I first found this clinic, my dogs were referred here after testing positive for heartworms…read more Initially, the staff was amazing--everyone was welcoming and knew exactly who my dogs and I were. After paying over $2,000 for treatment, communication completely stopped. No one ever called to confirm whether the follow-up test results were positive or negative. When the clinic moved locations, I repeatedly called over the course of two months to schedule a follow-up appointment. My calls went unanswered, and although I left multiple voicemails, I never received a callback. I finally got through today, but the experience was extremely disappointing. The woman who answered was rude and dismissive, quickly insisting that if I had left a voicemail, someone would have returned my call--which clearly did not happen. When I asked questions about treatment pricing, she said only her manager could provide that information and that the manager wouldn't be back until the 3rd. When I asked for the manager's name, she hung up on me. This level of unprofessionalism is unacceptable, especially after spending thousands of dollars on care for my pets. I have attached screenshots showing the calls I made over the past two months. I am confident that if management reviews the voicemails from those dates, they will find the messages I left that were supposedly "answered."

- DO NOT HIRE THIS PERSON -…read more I scheduled an initial appointment, I was asked to pay for half of the appointment upfront to secure the appointment. On the day of the appointment he texted to cancel due to having a cold. We rescheduled, he texted before the appointment saying he was big by a dog and needed to reschedule. I reached out with minimal response and asked to be refunded. He stated he would refund me multiple times and still had not. He has also dropped responding to texts. DO NOT HIRE THIS PERSON

Larry is a thief. He stole a $250 deposit. Don't send him money on cash app or venmo. We spoke for…read morean hour- everything seemed fine. Passionate guy about dogs. Said he was a certified vet tech but he was talking at me about anti-depressants and medication and he was VERY wrong. Like, factually incorrect. That's fine...he's not a vet and giving my dogs meds- he's just a trainer. We confirmed an appointment. He didn't confirm the night before and 20 min after he was supposed to arrive I messaged him and he said he was held up at another appointment so we rescheduled for the following week. Next week, same deal. He said he needed to move the appointment, then he said he got bit. I told him I wasn't comfortable and wanted my money back. He laughed at me and said, "yeah, you'll get your money back". I reported him as a scam on Cash App. I'm also filing in small claims.