So , I posted a positive review a some months ago on a Google review to be exact 5 months ago and I am going to have to retract my review of my first two weeks experience. I had a amazing time using the sauna studio, but towards my second week my daughter signed up with me .. she was super excited to join. Our first session together gave her the push she needed to start a healthy work out plan. Well, after her first few days over the past memorial day weekend I was sent a text that I brought an unauthorized guest and that my account will have $20 extra fee for the following month and to note that no one pregnant should be in the sauna and also I would need to have the proper mat to be in the sauna. Well I was a bit taken by the accusations that I had a pregnant unauthorized guest with me. It was my daughter who came with me that was just signed up a week ago. I went to speak with the staff @ the highland Creek/ prosperity area Hotworx and was said that it didn't look like the same person who I signed up. Not only did she looks different but she is now being viewed as pregnant woman. I told the staff that's the reason she is signed up because to work out because of her wanting to loose weight and her problem area was her abdomen area. Upon talking to the staff one person in particular asked how can we fix this? She went on to say She didn't look like the same person..mind you she was the front desk staff who actually help my daughter get signed up.My daughter was very hurt by them thinking she looked pregnant and was / is not pregnant. Never once was I asked who is the person with me at the sauna or a phone call to inquire. When I went in they said on the video that is always recording she looks different. I immediately asked to cancel my membership. The person who texted me was Taylor at hotworx Highland Creek.She did not allow me to verify or give and information before assuming what was seen on a video. read more